Mermaid Inn  

I have nothing but praise for the kindness and friendliness of staff at the Mermaid. The food was wonderful too and it was just the break that I need. Would recommend to all! Michael Hopkins

All excellent.

The old world ambience and friendliness of the staff. The food was also excellent.

A little bit pricey, but then again I suppose you pay for the location and old world charm of an old Inn with character.

The atmosphere and history of the building itself The staff were very polite and engaging particularly our waiter Luke we found very impressive , obviously enjoys his work and demonstrates some very good communication/ people skills

The hotel was amazing enjoyed our stay a special occassion. the area was very nice plenty antique shops and places to eat and drink very oldy worldy.would certainly return if any special offers.

professional and helpful staff

The ambience was great.

The beds rather hard!

I loved a hotel full of history and soul. It's the genuine article. Nothing fake. It has history and stories and tales running through every crack of its plaster and knot in its wood beams. Just lovely.

Nothing not to like.

Food was excellent

Price of Wine and Drinks

Period building. Good bar. Attractive external floral planting.

Restaurant - bland food and pretentious menu - poorly executed. Breakfast coffee just horrible. Complaints were ignored.

historical interest, atmosphere, food,

nothing

Age, ambience and the excellent restaurant and service.

Nothing!

laid back, friendly, great location in central rye

Room too hot at night

The very comfortable room I had.....( the best single I've had anywhere!) Extremely good breakfast, with very pleasant service. Friendly and courteous staff.

I loved the quaint and traditional style of the hotel although still keeping up with the times with regard to service and menu choices! Staff incredibly helpful and friendly - makes such a difference! Great location too

Ambience, wonderful historic building, great location.

Drinks prices are absurdly high - especially spirits. Bed very soft and lumpy.

The lovely "old-English" atmosphere and the log fire in the bar.

The atmosphere was great, very warm and cosy. We were there during a cold spell and the smell of wood burning fires throughout was wonderful. Reception staff very helpful and attentive.

Restaurant ran out of haddock for breakfast on Good Friday. Breakfast staff in restaurant could have been more "cheerful"

The overall layout and age of the property. The convenience to Rye High Street and local restaurants. My wife liked the breakfast. I especially liked the coffee.

The Wi-Fi was terrible unless you were in the reception area. The shower attachment was loose. The kettle would only work if you held the top down.

One of the most historic hotels you could find. Very helpful and friendly staff.

Bathroom a little outdated. Noisy heating system got a bit annoying at times.

Very friendly and helpful

There is not an answer that I could give as I was travelling with a female friend and could not submit my review unless I agreed to some thing not accurate

We loved the atmosphere, the beautiful building and the fantastic staff.

We had a two year old and when weput up the travel cot there was no space to walk past the bed the room wad so small.

Four poster bed Individually cooked breakfast. Lovely surroundings. Excellent staff

Coming from the north I did not like the drinks prices which were almost double what I pay in my local. Whole experience a little expensive for me.

Old world beams, huge inglenook fire, quirky passage and stairs.

I liked the history of the place in a gorgeous location

For 180 a night i would have liked it to be cleaner... i understand tons of old beams a hard to clean but for that price they should have tried

Excellent staff ! Lovely location & very quiet at night. Central heating controls worked perfectly in Room 30.

Fish Pie Saturday night was a complete misnomer ! Not a pie but grilled fish pieces ok , but with langoustine/prawn shells etc all inedible. Separate mashed potato. Very poor. Would recommend on basis of checking all food first.