Mermaid Suite Hotel  

Excellent location, good service and nice reception! Very nice room (large, good bathroom).

Wireless netword not free.

Central location . Staff were very helpful and accommodating. Restaurant on the ground floor, Italian, very nice freshly cooked food, discount 10% for people staying at hotel. Breakfast was in the restaurant, plenty of choice of cereal and the hot toast and fresh croissant, lovely.

73 steps to the top floor, no lift. Ok if you want to keep fit.

Lovely and clean Comfortable Tea & coffee facilities Friendly staff LOCATION - AMAZING! Everything!

Top floor room - so a few stairs to climb, but not an issue for me.

Easy access to Oxford st, nearest tube bond street!

all fine

no marmalade for breakfast only jam

Good location and price.

Street outside hotel was very noisy. It seems to be a place where pedicabs wait to pick up passengers. Had a hard time falling asleep due to a pedicab driver blaring his radio and lots of passengers laughing and talking very loudly. The bed was also very hard. I wasn't able to fall asleep until after midnight, and I was woken up before 6am by trucks in the rode outside the hotel. We stayed there because it's relatively close to the US Embassy, and my husband had his visa interview the next morning at 8:30am. I wouldn't stay there again, mainly due to the noise.

Comfortable spacious beds, clean. Bathroom facilities excellent. Spacious apartment (Asad's flat).

Minor issue-Complimentary drinks- milk was powdered variety. Staff weren't friendly at reception or in breakfast place (restaurant).

Location of the hotel is brilliant for shopping and entertainment.

Service is basic but enough provided you do not spend much time in the hotel

great for the shops , good breakfast and great evening meal in restaraunt below

beeter curtains needed to make the room dark at night

It was central , clean basic but very good value for money would stay again if going for a shopping trip.

Great location just around the the corner of the shopping area Oxford st./Regent st.

The breakfast was not so good, but I guess acceptable considering price and location.

convenient, friendly and good value. Room was very clean and I would stay there again.

The staff were very friendly

The room I had was a bit confusing.

restaurant staff very helpful

absence of lift or a lounge is obviously a disadvantage but for its location the hotel offers good value.

I thought this was excellent value for money and ideally placed for many attractions. It was clean and the staff were great.

My friends and I have spent one night in London at the Mermaid Suite to celebrate our friend's Hen Night. We have booked a room for 7 people and were surprised how huge and clean the room was. I have seen some really bad hotels in London. That's why I was prepared for everything. In addition to that the bathroom looked very modern and new. Not to mention the location! The breakfast was continental but nothing to complain about. I can definitely recommend this hotel.

Great location

Expensive for what it is

Economical room very clean and tidy keycard building and room locks, kettle tea and coffee with whitener and sugar sachets

No remote for TV not insurmountable as there are buttons on top of TV

Fantastic location

Not happy! in a 4 persons room there were 3 beds and 1 sofa. breakfast really poor!

critical central location. easy to get to. Central. Was able to leave my bags there. Clean sheets, towels, heat, new bathroom.

it was scarcely furnished, and old and not a very welcoming ambiance but nothing you can really do about that, you get what you pay for. No free wi-fi, not sure how the access works.

Stayed in room 26. Location could not be bettered - off Oxford Street next to Bond St Tube Station. Breakfast in their own excellent Italian restaurant. Clean warm bedroom & shower room. Happy , helpful & talkative staff. Facility to store luggage after checkout.

We found nothing to dislike however some people may find the shower in room 26 small.

Location is perfect, was checked in quickly.

Location was excellent

Somebody had smoked in the room before us staying there.

Perfect hotel for shopping and weekend getaways. The location is perfect and close to everything central which saves you a lot of comuting time. Only 50 meters from Bond Street station and Central Line which takes you to Liverpool Street and Standsted Express. Fair prices. Clean and nice bathrooms. WiFi costs 1 £ pr hour(17£ for 3 days), but Starbucks across the street has for free. We have stayed here several times and will use this hotel again on future trips.