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Mermaid Suite Hotel
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When would you like to stay at the Mermaid Suite Hotel?| Room type | Max | Rate |
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| Family Room |
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| Quadruple Room |
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| Twin Room |
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| Single Room |
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| Double Room |
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| Triple Room |
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General
Restaurant, 24-Hour Front Desk, Non-Smoking Rooms, Family Rooms, Safety Deposit Box, Heating, Luggage Storage, All Public and Private spaces non-smoking, Designated Smoking Area.
Services
Fax/Photocopying, ATM/Cash Machine on site.
Internet
No internet access available.
Guest Parking
No parking available.
Hotel Policies
Check-in
13:00 - 00:00 hours
Check-out
06:00 - 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 20.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
Visa, Euro/Mastercard, JCB, ATM card, Maestro, Solo, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The restaurant is open for lunch and dinner from 12:00 to 22:30 from Monday to Sunday, and offers guests a 10% discount.
Payments by credit/debit card incur an extra charge of 4%. American Express card are not accepted.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Mermaid Suite Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
609
reviews
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Show scores of:
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Individual guest reviews for Mermaid Suite Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Diana
Solo traveller
Dubai,
United Arab Emirates
February 3, 2010
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This hotel is in perfect location. It doesn't have an elevator-could be essential with heavy bags |
7.5 |
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Normunds
Young couple
Ogre,
Latvia
February 2, 2010
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Ideal location for shoping and city trip; friendly staff; great value for money No lift; noisy, because of poor soundproofness of windows; poor breakfast; few TV chanels |
8 |
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Anonymous
Solo traveller
Norway
February 1, 2010
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Excellent location, and the street was not too noisy. Small room, but not smaller than in a lot more expensive hotels in London. The bathroom and the shower was ok. |
8.8 |
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Anonymous
Family with older children
Malta
January 27, 2010
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Location was excellent. The restuarant below was also very good for dinner if one is too tired in the evening. asked to Stay on the first floor as we knew that the hotel has no lift. Became too noisy at around 4am. Sound of glass bottles being thrown in garbage dump. Need of mattress change as it was way too hard. |
6.8 |
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Irina
People with friends
Rostov Don,
Russian Federation
January 26, 2010
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super place comfort room warm hot brackfast |
9.5 |
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Marcin
People with friends
Tczew,
Poland
January 26, 2010
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Quiet comfortable with nice and helpful staff. Room was clean and good fitted with equipment. Nice bathroom. Recommended for sigshteeing London and for shoping. |
9.3 |
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Brian
Mature couple
Marlborough,
United Kingdom
January 25, 2010
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Suberb location at a reasonable price. Simple, uncomplicated accommodation with everything needed. No fussy staff, no noise. Breakfast was rather spare. As it was based mainly around bread, it would have been nice to have 'real' bread instead of sliced yuk. |
9.3 |
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Jeanne
People with friends
Kings Lynn,
United Kingdom
January 25, 2010
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very good location - clean - excellent value for a London-hotel this is the fouth time I have stayed at MS Hotel |
8 |
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Anonymous
Solo traveller
Russian Federation
January 23, 2010
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Good location, cordial staff, tidy rooms,cosy bed. |
10 |
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Phyllis
People with friends
LIJA,
Malta
January 21, 2010
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I have been to London for four times. But this was my best hotel regarding to location and rate. The restaurant is also good and convenient as it is close to the hotel. My next visit to London will be at Mermaid Suite Hotel for sure. Hope that I will find availability and the Price will be just as good as this time. The only thing I missed was a lift. Thank you. |
10 |
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Anonymous
Mature couple
Finland
January 21, 2010
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Excellent location for shopping. Bond street metrostation is just around the corner. Floors are very loud, you can hear people moving above you. Breakfast was just cereal, toast and coffee. Bit chilly room during winter. Rooms are located in 3 different buildings. No fridge in room. Firedoors between room and bathroom. |
6.8 |
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Timo
Mature couple
FIN-00940 Helsinki,
Finland
January 21, 2010
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The location is good for shopping and sightseeing in the metropolitan area. The room was warm. The room was quite small and there was no lounge in the hotel. Breakfast could be better and available earlier in the morning. |
5.7 |
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Anonymous
People with friends
Belgium
January 20, 2010
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I stayed at the hotel for a second time. The first time was perfect however this time we received a room that was next to the reception. If they ever try to give you this room (no15) do not accept you will have to listen to all conversations coming from the reception desk at any time of the night. The location of the room next to the reception. The night-shift receptionist did not spare us the friendly chat with a guy coming back to the hotel at 4 am. It was really not cool to be awaken at that time of the night. |
8.8 |
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Dawn
Family with older children
Qawra St Pauls Bay,
Malta
January 19, 2010
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great location nice clean although curtains needed cleaning and shower door did not close properly but it was very clean |
7 |
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Henry
Family with older children
swieqi,
Malta
January 13, 2010
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We requested at booking time a room at first floor due to mobility restrictions of a member in the party (no lift is available) We were also charged 4% for paying by credit card (not known at time of booking) |
8 |
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Anabelle
Family with young children
Kercem, Gozo,
Malta
January 8, 2010
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It is very central so there's no need to take the tube. It did not have a lift and we had to take the luggage up 4 floors all by ourselves. |
7.5 |
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Morgane
Young couple
Lyon,
France
January 5, 2010
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I best liked its location, 5 minutes from the bond street station, which is right in the middle of london, 10-15 minutes from oxford circuit on foot poor sound isulation, you could hear the neighbour from above and bad tv (but it wasn't very important as i wasn't there to watch tv but it had only four channels and with very bad reception) |
8 |
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Andrey
Solo traveller
Moscow,
Russian Federation
December 26, 2009
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The hotel is close to all main sights in London and very close to the main shopping area TV was not working properly, no lift |
6.8 |
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Otto
Solo traveller
Brno,
Czech Republic
December 21, 2009
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Good location for shopping next door to Oxford Street, New Bond Street etc. Its classical London tiny non chain hotel but ist well kept. Breakfast in nearby restaurant is okay. Some rooms are cross the street and since there is no sign make sure you have your map printed from home to find the place. |
6.3 |
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Doris
People with friends
Strassen,
Luxembourg
December 20, 2009
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Friendly staff. The room we were given was very cozy and big enough for three persons. Very comfortable and clean. The location is very practical for shopping and city tour. Highly recommended. |
8.3 |
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Anonymous
Family with young children
Singapore
December 18, 2009
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this hotel has a few blocks. We had booked 3 rooms thru booking.com and stating that we had 6 children along. But when we reached there, the hotel manager, stationing at the small reception counter, put us at 2 different blocks. The worst thing was one of them was at the six level and there wasn't any lift! The hotel manager told us we should had told them that we want to be in the same block when doing booking but who the hell would know that they have more then one block of hotel rooms under this hotel??? |
5.5 |
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Raffaella
Family with young children
Desenzano del Garda,
Italy
December 17, 2009
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Icannot think of a better position! It's fantastic the hotel is just 20 metres far from New Bond street and Oxford street! Breakfast is simple and the girls are really very friendly. Unfortunately no lift! This is a problem but considering that you go to London to visit the town..... and I would change the mattress it was really unconfortable, plus I would add a couple of towels and a bath carpet since they do not provide it, anyway I would reallly use this hotel again, please change the mattress!!! |
5.5 |
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Michael
Mature couple
Cheshunt,
United Kingdom
December 16, 2009
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central location and close to all west end shops could come and go with no restricitions |
7.5 |
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Anonymous
Mature couple
Azerbaijan
December 15, 2009
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With excellent location it provides easy access to main shopping areas while city main historical sights and parks are still within walking distance. Staff was friendly and supportive. Narrow stairs are difficult to use but obviously no way to change this. However staff should think about towels, I wouldn't call them exactly "fresh". |
6.8 |
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Anonymous
Solo traveller
United Kingdom
December 11, 2009
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the hotel is very ideally located and was clean and comfortable. the floorboards creak a lot and i was very disturbed by people walking about on the floor above. it felt like they were going to come through the ceiling any moment. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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