It was just a one night stay, but turned into a nightmare.
Upon arrival we were asked to move the car around, as other cars needed to be parked up, afterwards other people parked behind and I was told I won't be able to get out until the morning.
It would have been easiest if staff had advised that at the time of day (after 4pm) there's no parking restriction and the roadside parking outside could be used until 11am next day, post checking out time!
When we got to eventually being booked in, only two of the three rooms we booked were available as the booking hadn't come through. We were assured it was booking.com who didn't pass the message correctly. However I cannot see how an electronic system can fail to relay the information incorrectly, since our confirmation came through OK.
When we got to the room there was no shower gels or soap, and when we reported this to reception, the lad that was running the bar had to go to the local supermarket and buy it!
While the barman was busy sorting problems, serving the bar, and popping out as errand boy, the manager was sitting on the patio having a drink. The guy did his level best, but management were awful.
It was reasonably clean in the hotel, yet the shower had signs of mildew and the sanitary installations are very dated.
The breakfast only included continental breakfast, limited to toast or cereal. There was no tea, had to ask for it when staff eventually turned up. There wasn't enough juice for all of us, and when the full English arrived (£2.50 surcharge) the ingredients used were low quality.
Overall probably well intentioned, but Mr Fawlty couldn't achieve such low standards of he tried.
It was nice and central and a nice old building.