Best Western Merrion Hotel

Pleasant quick check in. Comfortable and uncrowded. Excellent breakfast from really friendly staff. freshly cooked and hot. We were not rushed at all.

No it was good value for money.

comfortable room and beds

very cold dining room

Staff were welcoming - coped with my late request for food well.

Noise - both times I stayed was woken up by events inside and outside the hotel with noisy people. Tv reception was poor.

I found the staff to be very welcoming and helpful. Also like the location - very convenient to Leeds city centre.

I thought that the breakfast could be improved. I don't like a cooked breakfast so would have liked a better selection of cereals - perhaps muesli - and some fresh fruit.

Food was very good and hotel staff were very friendly

TV was small and limited channels

Clean room, nice food.

The hotel was hard to find tucked away. We were looking for the Best Western, but thi was written in small writing . Also we were under the impression we paid for parking but was told this had changed ( but not on the web site), so we had to mess about sorting this out!

Good reception, good location

the mirror wasn't cleaned, a bit too expensive

very pleasant reception staff-smart clean decor very nice bathroom quiet and comfortable nice breakfast

awful tea at breakfast! tasted like dishwater! breakfast staff very sloppy and a bit uncouth! hitching up leggins and gossiping! very lethargic! was woken early by bin men outside our room lots of tea and coffee sachets but only 4 milks??? kettle not working

the hotel was fine, staff were very good we had an evening meal, the food and service was very good

the guest information book in our room had a drawing in it that you might find on a toilet wall,and scratched on the wood paneling there was graffiti relating to homosexuality

The room was comfortable and for the price was good value. The staff were courteous and helpful.

At breakfast, the food items were not filled up quickly enough as they ran out, and guests had to constantly ask for milk, knives, butter, cereal etc. There were only two staff working and the restaurant was busy.

convenient to city centre and ease of checking in and out

i thought the service at breakfast was poor and disorganised....ie didnt get a jug of milk with coffee and convenience of parking

Liked leaving and never to return

Unfriendly staff.On the way to my room there was a tray in the aisle outside a room. It contained a half eaten meal, the next morning is was still there! I also enquired about having the air conditioning turned off in my room but it never was. My first and last time in a Best Western. Perhaps it should be rebranded to "Worst" Western.