Metro Inns Gloucester  

excellent staff and very clean

car park a bit messy

price staffing upkeep of hotel

Location was a little far from where we wanted to be. Noise from main road

Everything from the girls at reception to the breakfast, room and facilities, check is so simple.

Friendly helpful staff who seem to take pride in what they do, immaculately clean, good facilities for the price, surprisingly great breakfast + it was brought to the room! Did not expect that!. Would stay again if in area.

Little bit out of the way for town centre/restaurants + rooms quite small + 'boxy', but nothing that would put me off staying again.

everything

Value for money Good quality breakfast

No chairs or table for eating breakfast

A well welcome from the receptionist,very inviting and clean,and the breakfast in our room

I couldn't see a plug socket near the kettle..and the toilet made a noise all nite it was like it was filling up with pressure or something!!

The staff were most helpful and friendly.the rooms clean and tidy.breakfasts were very good

The only fault was the doors needed wd40 as they squeaked every time they were opened

overall value for money

The hotel is a five minute walk away from from a few pubs, restaurant and a 24 hour Tesco if you've forgotten anything, yet still in a peaceful location, with easy access to the M5....all that and breakfast brought to your room!

The tv seemed too big for the the size of the room

Reception was brilliant, even being prepared to change arrangements at the last moment due to a family illness. There help and assistance was greatly appreciated...I Am afraid I never took the receptionists name, but, if I had..I Would name her as being an excellent example of what a receptionist should be like.

I was not struck on the continental breakfast...alas, due to stomach problems, the only thing I was able to eat was the cereal and milk and yogurt...the fruit etc I could not have...it would have been good to have a little bit of a selection to chose from

Excellent value for money. I will use this evey time I visit. Very pleased.

A small tea spoon with the tea & coffee would not go a miss. Plastice if need be.

Everything

The breakfast if anything

Friendly and helpful staff

Continental breakfast delivered to room at exact time it was asked for. Staff were friendly and nothing was too much trouble for them. Large television on wall. Location was just right. Able to catch a bus to Gloucester right opposite. Bathroom was very clean. No noise from outside the room.

Not having a chair in the room and a bit small to eat breakfast in.

The staff were exceptionally friendly and the welcome was warm and sincere. The lounge/lobby/bar area was comfortable and had free wi-fi access. We had a lovely dinner in the restaurant where we also enjoyed a hearty breakfast the next morning. The hotel was pet-friendly at no extra charge. Although quite a bit outside of Reading, it's near Aldermaston station and just off the A4. The hotel obviously caters more for mid-week business clientèle as it was pretty quiet on Friday night.

The room was small, but adequate for an overnight stay with freeview TV and tea/coffee making facilities. Wi-fi was only available in the lobby area, but again it was a minor inconvenience. The automatic front doors were closed on Saturday morning (6am) and with 2 desperate doggies and nobody around we had to prise the doors open to get out. They were back on automatic upon our return.

Simple, easy booking in and friendly staff.

Second room did not receive breakfast at time agreed! It was so late we had to leave but the forgotton breakfast was provided in take-home bags!

good basic facilities staff v friendly and helpful

power points in the wrong places, kettle was plugged into a too short extension lead.potentially very dangerous. A smalll disapointment in an otherwise pleasant stay

Service was excellent. Clean, smart room with excellent facilities. Excellent breakfast. Outstanding value. We will use Metro whenever possible - thank you.

The Staff excellent!

Cigarette ends on entrance to Hotel

We enjoyed our visit just recently,we were treated extremly kindly by the staff ,we will be returning in the near future thats for sure, We will be looking forward to coming back , Thankyou Mr & Mrs R. Blair.

No adverse to make everything was just fine. Thankyou again.

The lithuanian receptionist was superb, smart looking, kind and helpful. I think you are very lucky to have her -

beds not great - feels like sleeping in a metal frame - but actually ive slept in worse!

Friendly staff, comfortable modern room, brilliant power shower, breakfast included in the price

a little noisy

It is modern but homely. The decor is really nice, the rooms comfortable, the staff friendly and the breakfast...yummy. Really good value for money. A definite 'would return here' experience!

Nothing for this box

Right price. Handy for our touring plans,breakfast on a tray,

Nothing!