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Metro Inns Newcastle
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5.3
Top
Based on
49
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
With friends
United Kingdom
May 27, 2009
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The bed was quite comfortable There was no toilet or shower facilities in the room . There was a comunal toilet/shower on each floor but it was like a portaloo and ended up revolting at the end of the night. There was a sink in the room that was not clean either. Also there was a 10am checkout time although we barricaded ourselves in there until 11am! |
5.5 |
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Anonymous
With friends
United Kingdom
May 19, 2009
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it was easy axes to the city centre and welcoming and privet liced the butty van. |
7 |
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Anonymous
Family with older children
United Kingdom
May 15, 2009
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It was a dirty hotel, ideal for a young couple who want to go away for a dirty weekend!!! noisy, uncomfortable lack of amenities for e.g. hot water, uncomfortable bed, no toilet or shower in the room |
3 |
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Vikki
With friends
dundee,
United Kingdom
May 7, 2009
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The outgoing atmosphere. I cant say Iiked the toilets at all. I knew they were going to be basic but self washing toilets is below basic. There was quite often wet toilet paper lying on floor etc and I dont think this is hygeinic in anyway. An ordinary toilet would be actually cleaner! |
6 |
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Anonymous
Solo traveller
United Kingdom
April 28, 2009
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It was by far the cheapest room within traveling distance of the Airport. Some of the staff were very helpfull and polite. I was offered another room when the door failed to open with the pass code. The receptionist had a of family members or friends hanging around in the reception area on booking in on Friday. They did not give the impression of being valued members of the community. |
5.5 |
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Peter
Mature couple
Gillingham,
United Kingdom
April 25, 2009
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OK for quick over night stay very bssic Could not make a cup of tea |
7.5 |
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Ana
With friends
London,
United Kingdom
April 14, 2009
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too noisy, no elevator, no breakfast facilities, shawer too short... |
5.5 |
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Charles
Young couple
Roydon, Nr Harlow,
United Kingdom
March 4, 2009
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Staff were very friendly and helpful throughout the stay there was a real lack of anything at the hotel also it didnt smell fantastic in the hallways |
4.5 |
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Elaine
With friends
Glasgow,
United Kingdom
February 25, 2009
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Nice staff, relaxed atmosphere, secure rooms Bit of trouble during the night, police called but could happen anywhere |
7.5 |
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Anonymous
With friends
United Kingdom
February 17, 2009
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good value for the money the selfcleaning toilets without toilet seat on 'em |
6 |
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Carl
Family with young children
halifax,
United Kingdom
December 2, 2008
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Being out of the room |
3 |
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Gerald
Mature couple
redcar,
United Kingdom
November 18, 2008
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no i did not it was so bad we had to leave in the early hours of the morning a written complaint is on its way! discusting behaviour by other guests nothing was done about it |
5 |
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Anonymous
Family with young children
United Kingdom
October 28, 2008
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Newcastle was a nice city to visit but this was the first and last time we will use Metro inns. The computer system that controls the doors to the rooms was down all day so we had to be let in by staff each time. The general appearance of the hotel was scruffy. We were expecting similar facilities to Travellodges which we use alot and are the same sort of cost but Metro inns are nowhere near the same standard. |
3.5 |
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Danny
With friends
Newcastle Upon Tyne,
United Kingdom
October 17, 2008
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Nothing!!! It was extremely dirty, the staff were miserable and unhelpful. We had to pay £50 deposit per room which was not stated at the point of reservation which I believe is extremely unfair. I would not put a homeless person up in that hotel. It was a total misdescription. |
2.5 |
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Jessica
With friends
middlesbrough,
United Kingdom
October 16, 2008
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Computers were down at hotel so they had no record of our booking. Staff were not very helpful & seemed very in experienced. Basic facilities to say the least, didn't realise Formule 1 had just been renamed! |
3 |
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Anonymous
With friends
United Kingdom
October 7, 2008
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Ease of booking in and accomodating staff The fact we were not issued with a key and if we locked ourselves out we needed to ask to be let back in |
6 |
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Anonymous
Family with young children
United Kingdom
October 4, 2008
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close enough to public transport and shops. friendly helpful and approachable staff dirty walls, floors, toilets. very noisy till very late. |
5.5 |
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Anonymous
Young couple
United Kingdom
September 18, 2008
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Rooom was not nice, went to toilet and the floor was soaking. Didn't want to spend the night there was actually contemplating driving home. |
3.5 |
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Anonymous
Group
United Kingdom
September 16, 2008
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Pleasent staff and the room was clean and warm, enjoyed our stay! |
8.5 |
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Vw
With friends
Oxford,
United Kingdom
September 15, 2008
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It is convenient and the price is right Our room wasn't as clean as it should have been and the hotel looks and feels run donw. |
6 |
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Anonymous
Young couple
United Kingdom
September 1, 2008
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This hotel is the most disgusting place I have stayed at. It should be closed for hygiene reasons alone. Our room had stains on the carpet everywhere and it hadn't been vacuumed properly. The toilets are a communal type and were situated in the corridor as were the shower rooms. Both were dirty and were not kept very clean. A fight broke out at 2am between other guests in our corridor...AVOID! |
3 |
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Angela
Family with older children
Evesham,
United Kingdom
August 29, 2008
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Only stayed 1 night and the staff allowed us to come back late to the hotel as we were visiting family. The hotel smelt quite badly of sewers/showers. The toilet cubicles were along the corridor and although clean were very small. I am not a small person so found this very off putting. |
5 |
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Stephen
Solo traveller
Glion,
Switzerland
August 16, 2008
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It was dreadful in every way--and a rip-off! |
2.5 |
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Tim
Solo traveller
long eaton,
United Kingdom
August 10, 2008
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cheap and next to food outlets and shops very close to main a1 |
8.5 |
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Andrew
Young couple
Coventry,
United Kingdom
August 6, 2008
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Leaving in the morning. Pretty much everything. Will not go there again. |
3.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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