Metro Inns Newcastle  

room could do with an uplift showing a bit run down

The staff were really friendly and helpful. Plenty of free parking and shared facilities. For the money, you can't grumble!

Closeness to airport

Bloody awful,like a prison camp.very noisy,door got hammered on at 4,am and no curtains at windows just abysmal

price and location

hotel in dire need of updating,no relaxing areas ,no comfy place or seating ,no kettle in rooms etc etc

24 hour recpetion

Chemical Toilet Smell Lack of security Building run down Animals in building

It was perfect for us, as we just was staying a few hours after a music event. Which allowed us to get our heads down before heading home.

I wasn't keen on the shower / toilet facilities, however as we only live less than an hour away it didn't bother us as we could get showered when got home,

the staff were excellent and helpful and very clean.

i knew it was a shared bathroom facility but felt they were very small.

nothing

noisy all night long with drunks banging on doors shouting FIRE! no breakfast

Staff were really friendly and helpful

Carpet in room was a bit grubby

The staff, especially Sue were exceptional and very helpful

Only one chair in a double room, no sockets apart from that used by the TV. I had some medical equipment I needed to use.

Location was convenient. Smoking room was good.

Room was like a prison cell, matress was thin and uncomfortable. There were groups of men and women staying and they were shouting and making noise all through the night. I got no sleep. Toilet was disgusting and the staff didn't seem bothered to help me.

cost,staff,location.

no kettle in room

It was very cheap and the staff were friendly. Showering facilities were also good.

The place seemed a little unclean and the toilets were not pleasant at all. Also the beds were a little uncomfy.

The Price

Taxi service poor

liked everything about this place very clean, will be staying again very soon

cheap enough

the toilets

Toby Carvery next door Just up the road from a massive retail park, which has a tescos. Not far from trendy bars in Jesmond

I didn't like that the rooms only had one plug hole so bring an adapter. The hotel was generally clean bt could have been cleaner. Served the purpose to get ready for a party weekend

Friendly staff and cheap good for last minute, clean rooms comfy beds

I was charged 10% up front when booking the room it came straight out of my bank account...then on arrival I was charged £20 when it should have been the remainder £18....not going to complain for the sake of £2 but this is normally checked! Toilets are smelly even though they are self cleaning...our tv signal was terrible and the sink in our room gave an awful smell

The staff are very friendly, nothing is too difficult for them. I have stayed at this hotel a good few times over the past 8 years and when in Newcastle wouldn't book anywhere else.

There is nothing to dislike about this hotel.

Value for money Extremely friendly, helpful staff Microwave and toaster available!

Staff were lovely, very helpful especially Sue.

Some areas of the room were a little dirty but staff were very quick to act upon this when informed.

Value for money

Good price, clean, warm, cosy, internet access

Good nightlife Reolaxed staff close enough to clubs

stupid english guys fighting next door

rooms were ok . staff were polite

only stayed their for 1 nite with my wife and young child it was very noisey lots of young people who seemed like they had lots of fun. we did not get much sleep and their were on basic facilities. would recomend it for young people but not families