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Newest reviews for Metro Hotel

  • Judy
    31 August 2014

    Water pressure



  • David
      United Kingdom
    19 August 2014

    The location was handy for tube stations and railway station.

    The main entrance to this errr... 'Hotel' is via a narrow entrance door wedged between a pub and a small cafe. You then head up a steep narrow set of stairs to the smallest reception area on the world. The room that we were given was a converted broom cupboard! With the shower and toilet room taking up nearly half of what would have been the room. The bed! Hahaha... Errr.... Well that was the size of a small kitchen table and felt like one when you tried to sleep! If one of us stood up out ID bed the other one had to get on the bed due tons total lack of space. You struggled to get ready to go out in the day/evening due to lack of space. Blankets are the order of the day for the bed, not the usual duvee that you get in 99% of hotels. So be prepared to scratch the night away once in bed. Breakfast!! Hahaha... By name only! Arranged for it to be delivered to our room for 9am. Still no sign of it at 9.25am so went to investigate only to find that it had been abandoned at out door without even a knock on the door to say that it had arrived. Errr... Breakfast consisted of bread, chocolate croissants on wrappers and apple juice in small cartons and breakfast bars ( ideal for a child's school trip). So much for my long awaited full English Breakfast. Ended up in the pub next door and the Italian restaurant on the other side for my full English. Would I recommend the hotel??? Err.... In a simple word,... NO!!!!!!!!!!!!!!!!!!!!!!!!!!


  • Emmanuel
    31 July 2014

    I liked the cleanliness; the room was cleaned and beddings changed daily. The free wi-fi made me to remain in touch with the world at no extra cost.

    As the hotel is located on a busy bus route, the noise from those buses and cars really disturbed my sleep as they plied the road till late in the night. Breakfast should be served earlier than 8am. I never had their breakfast because I always left before 8am daily.


  • Meng
    31 July 2014

    I'm a mother who travelled in London with my 2 young kids. The staff in this hotel are very friendly and helpful. The room is tiny but well-equiped: wifi, tv, fridge, ironer, hair-dryer, adapter. The tube station is just 100 metres away. Shops are everywhere. We took only five minutes to go to Hyde Park on foot, Another 5 minutes to arrive my kids' favorite playground near Diana memorial. It was fabulous.


  • Alysha
    27 July 2014

    Good value for what you pay for


  • Anonymous
      United Kingdom
    25 July 2014

    Location, quiet though in London

    Room small, and expensive for what it was.


  • Mark
    23 July 2014

    Close to Paddington Station.

    Absolutely awful, we have never stayed anywhere worse. As a short list of the problems: there was no hot water so we had to take cold showers; the whole room was dirty, with hairs in the bedding; the ground-level window facing the road was single-glazed and didn't even close properly; we were woken at 4am by a torrent of water dripping from the ceiling as the upstairs guests took a shower; the breakfast was an entirely unappealing selection of pre-packaged items of dubious quality bought from a corner shop. Our experience at arrival was the worst thing, though. At 11pm after a long journey, we were greeted by only a dingy flight of stairs inside a tiny door off the main road, lit by a single bare light bulb, with a boiler behind a makeshift desk. It looked like a dodgy taxi firm's office. We were told that we couldn't stay in the original building as planned (ostensibly due to a leaking ceiling!). The young man in the 'reception' at the top of the stairs told us we'd have to move to a different building owned by the same people, but that we'd have to pay up-front beforehand on our cards. Given the dingy and decrepit surroundings, and the absence of anything that remotely looked like a hotel, this smelled like a complete scam, but he assured us that it was ok and then walked us through some dark back streets to the new building. We were terrified that we were going to be mugged. No apology was ever given for any of this, and after paying £90, we feel as if we've been robbed anyway. Avoid this hotel at all costs!


  • Karen
      United Kingdom
    22 July 2014

    The room was smaller than small it just fitted the bed and you couldn't open te windows unless you moved the bed and that wasn't a good idea as I then saw the room hadn't been hoovered. We actually walked out and moved somewhere else



  • Anonymous
    20 July 2014

    Friendly person at the desk

    the bed, breakfast, many stairs to room, the heat: no airco.


  • Volha
      United Kingdom
    15 July 2014

    Perhaps the worst hotel we've stayed in, won't come back and definitely won't recommend to stay there with children, very very poor.

    Very tiny rooms and beds, bed side lights not working, not toilet in the room, not talking about a shower, very steep stairs do definitely not good for the families with smal children or elderly


  • David
      United Kingdom
    10 July 2014

    Very close to underground and services.

    Basic continental breakfast and curtains had holes in them. Paint work needs updating and object screwed to the wall for no reason?


  • Anonymous
      United Kingdom
    8 July 2014

    Far to hot in the building and window wouldn't stay open either in our room. Had to wedge it with something to get it to stay up!


  • Ilan
    7 July 2014

    noisy no air condition no lift lot of stairs room very small the bad not comfortable


  • Marta
    30 June 2014


    A small room and uncomfortable bed and not facilities for disabled people or elder people


  • Melissa
    29 June 2014

    The location was great if you needed to get back to paddington station first thing in the morning. And considering the location and other hotels at this price, we had our own bedroom that we didn't need to share with anyone else. The hotel was located near decent restaurants and bars.

    It was way too small. There was no room to have your luggage or walk around in the room. There was no elevator and we were on the top floor. We had to carry 3 pieces of heavy luggage up and down stairs. We had to share a bathroom. We also had the bedroom that faced the street which we could hear everything from the outside such as noisy people or loud ambulances. We only stayed for 12 hours but it was not my idea of a vacation.


  • Anonymous
    26 June 2014

    The shower and toilet is quite new.

    The room is really tiny.


  • Daniel
    25 June 2014


    Rooms too small Not good value for money No lift as I had to carry suitcases to 3rd floor Carpets are smelling


  • Dana
    22 June 2014

    The location near Paddington Station is almost perfect. The staff was very accommodating as I had pulled my back out the week before and they changed rooms for me and carried up my luggage.

    The place is a flea bag hotel. The entire place was dirty and incredibly small. There is no way to justify the price I paid other than the great location.


  • Annette
      United Kingdom
    19 June 2014

    Location is the thing here - 2 minutes walk from the Bakerloo line entrance at Paddington station. The room was very clean, but small.

    Really, really tatty. If I was a tourist on a low budget - great (rooms are advertised from £40 a night), but I paid £180 for 2 nights. Yes, really! The stairs are VERY steep and there's no lift; the corridors are narrow, and there's no double glazing - the hotel overlooks onto noisy Praed Street. I had to check myself in: complete all the forms on an iPad, even though they had my booking, via "These are the manager's orders" I was told. The walls are very thin, and the guys in the room beside me chatted ALL night. In the end I had to bang on the wall to tell them to shut up. They did, banging the door behind them to go out at 4am. Reminds me of the old joke about the Belgian airline, Sabena: such a bloody experience, never again. Certainly applies to me. Dreadful.


  • Alan
      United Kingdom
    12 June 2014

    It was filthy! The bedding and the flooring were covered in hair and stains and window looked as though it had vomit on it. I did think about sleeping in the van it would have been cleaner!


  • Remy
    11 June 2014

    I don't remember

    Rats, noise, beds and filth.


  • Anonymous
    31 May 2014


    To small room, but it seems quite normal for £ 175 for 3 nights


  • Rui
    27 May 2014

    Location near Paddington is good

    Facilities. 4Th floor, no elevator, no great to carry your bags. 1 bathroom served 3 rooms. Very hard Bed. No internet password!! Looks like a Hostel with Hotel price. First time did not work for me.


  • Simon
      United Kingdom
    25 May 2014

    Receptionist was v pleasant. Location v good. Good continental breakfast delivered to my room.

    Shared bathroom (which I was aware of on booking but like the hotel was quite tired). For a bed for the night following a late arrival great v f m!


  • Tuomas
    23 May 2014

    The Metro Hotel is near Lancaster Gate station. It took only five minutes to get to the Hotel from the station so the location is good. There is also plenty of nice restaurants near the hotel. Super market is right on the other side of the street. There is a free and properly working WIFI at this hotel. The Sheets and towels were clean. I only stayd for one night and the hotel met my needs. Bed and breakfast. I'd recommend this hotel for solo travellers who're staying just for one to two nights. Shared bathroom was clean.

    The decoration was a bit oldish. The breakfast was assortment of vacuum packed bread, croissant, biscuits and orange slices.


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