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Metro Hotel7 Craven Road, Westminster, London, W2 3BP (Show map)
Review score
Score from 173 reviews
“ I travel to London regularly and have been looking for a good value hotel and this one met all my needs. Very good value for the money , clean, good facilities,excellent location & staff is very friendly and helpful. I will go there again for sure... ”
David,
Cambridge
Just 100 metres from Paddington Underground Station, the Metro Hotel is only a 5-minute walk from Hyde Park. A 24-hour reception is available and a continental breakfast can be served in rooms. Located opposite a traditional garden square, the Metro is surrounded by local restaurants, cafes and shops. London Zoo in Regent’s Park is a 10-minute taxi journey away. Oxford Street’s shops are just over 1-mile away and Buckingham Palace is a 15-minute tube journey away. Heathrow Airport can be reached in 15 minutes from Paddington Station on the Heathrow Express. Free Wi-Fi, tea and coffee facilities and a small refrigerator are available in all rooms. Some rooms have a modern private bathroom. Hotel Rooms: 14 The most recent booking for this hotel was made on 24 May at 05:48 from Russia.
General24-hour front desk, Non-smoking rooms, Family rooms, Safety deposit box, Heating, Luggage storage, Non-smoking throughout ServicesBreakfast in the room, Tour desk, Fax/photocopying
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Total Hotel Score:5.9
Based on 173 reviews Guest reviews are written by our customers after their stay at Metro Hotel. |
Score breakdown
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Score filter |
Has Metro Hotel always scored 5.9?
See the average scores awarded by guests over the past 12 months.
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David
Young couple
CAMBRIDGE,
United Kingdom
May 21, 2013
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I travel to London regularly and have been looking for a good value hotel and this one met all my needs. Very good value for the money , clean, good facilities,excellent location & staff is very friendly and helpful. I will go there again for sure... nothing to say
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10 |
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Namachivayam
Family with young children
Chennai,
India
May 21, 2013
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Courteous staff at the place where I stayed Very good, sumptuous breakfast Excellent location - Near Paddington station Low tariff rates Excellent for short stays Booking the hotel was easy Space constraint - Very small space in the bathroom Steep, narrow stair case making baggage handling difficult No one to contact at reception during non office hours
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9.2 |
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Gyda
Mature couple
akranes,
Iceland
April 27, 2013
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I thought the Hotel was terrable. I have never stayed in such a place
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4.6 |
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Hector
Mature couple
Salt Lake City, UT,
U.S.A.
April 25, 2013
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Very accesible to metro system Only inconvenience that my phone or tv remote did not work during our stay. We only stayed for five days so it was not a major inconvenience, but we had to run down to the lobby to speak to the consergerie.
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10 |
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Robbie
Solo traveller
Boughton under Blean, Faversham, KENT,
United Kingdom
April 24, 2013
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Price Breakfast was terrible
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5 |
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Veronika
Young couple
Bytca,
Slovakia
March 24, 2013
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location bed bugs
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7.1 |
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Patricia
Young couple
Trim,
Ireland
February 27, 2013
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There was only one member of Staff so we had to wait for Him to come, the room lock was broken you could just walk in to the room. The room was also cold and not clean properly. Terrible breakfast.
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3.3 |
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Vasileios
Group of friends
Thessaloniki,
Greece
February 20, 2013
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We stayed at Tonys Hotel because there was no room at metro hotel. Nice breakfast with lots of choices, excellent location, tube was 3 min. walk and the stuff was very helpful and kind.Free london map provided.Wi Fi was easy accessable Narrow stairs, Overheated room i slept with no shirt!!! and finally...The bathroom was a miracle. When sitting on the wc my knees were touching the door.i hardly could turn in there.It is the smallest bathroom on earth seriously.Thin walls as well.
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5.8 |
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David
Solo traveller
Zdice,
Czech Republic
January 21, 2013
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great location really is 5 mins from Paddington, if you just want to sleep over it is plenty good enough for the price Narrow stairs no lift
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6.7 |
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Shaun
Solo traveller
portavogie,
United Kingdom
January 12, 2013
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Very friendly staff, room comfortable for price, warm with good en-suite facility to much clutter in room, fridge, table, wardrobe, chair, bedside cabinet could all be looked at to improve overall space
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7.5 |
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Derrick
Family with older children
cardiff,
United Kingdom
December 11, 2012
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Location was not to bad it was just within walking distance of most of the places that we wanted to see and go to The cleanly ness of the hotel was not the best I think for the money I payed it was not good value for the money It was just a good job that it was our first time to London and didn't have to spend a lot of time in the hotel
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3.3 |
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Nicola
Group of friends
Droitwich,
United Kingdom
October 8, 2012
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The room was dirty. The toilet had not been flushed. It was obvious that the room had not been cleaned after the last guests
2 of 2 people found this review helpful, did you?
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4.2 |
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Verena
Family with young children
newcastle upon tyne,
United Kingdom
September 30, 2012
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the location very noisy,curtains let in light, breakfast was not good
1 of 1 people found this review helpful, did you?
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5.8 |
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Daniel
Group of friends
slough,
United Kingdom
September 6, 2012
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Got moved in a typical hoteliers trick, see below. On arrival, I was told there was a problem with the window in the room and that I was to be moved to another hotel, agreed to be shown a hotel 5 mins walk away, at this late stage in the day I had no time to seek further accomm so felt suitably trapped.It looked to me a blatant trick to fill other less glam hotels with paying customers. The room I got was down in the basement, tiny, was dirty, condom wrappers under the bed, leaking shower etc etc and little room to move, but I had no time to look elsewhere and the staff knew it. Was not happy at all but that is life, worth £90? No way, will not use again.
2 of 2 people found this review helpful, did you?
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3.8 |
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Emmanuel
Young couple
Gaillard,
Switzerland
September 3, 2012
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The location. Shower didn't work well, window single glazing didn't close well. Poor wifi connection even at lower level.
1 of 1 people found this review helpful, did you?
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7.1 |
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Joshua
Solo traveller
Dubai,
United Arab Emirates
August 1, 2012
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Anthony and the staff Internet signal is unrecheable if you are stuing on 5th Level (which I've been :-(
1 of 1 people found this review helpful, did you?
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7.9 |
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Tianle
Young couple
Salford,
United Kingdom
June 30, 2012
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the staff was friendly. I think this hotel is just a hostel, so the price was too much,
2 of 2 people found this review helpful, did you?
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3.8 |
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Kim
Mature couple
readinng,
United Kingdom
June 21, 2012
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Staff very helpful and made a effort to make our stay pleasant Hotel very close to padding ton station easy to get around London The only problem there was construction work being carried out through the night by Very large company opposite but this will eventually be completed and you will get a goodnights sleep
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8.3 |
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Kelly
Mature couple
Calgary,
Canada
May 27, 2012
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Location so close to Paddington Train Station. Bed bug bites.
4 of 4 people found this review helpful, did you?
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7.1 |
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Katia
Young couple
RENNES,
France
May 18, 2012
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The location with the subway at 1 minute by walk and its 4 lines. The shower was great. There was some bugs which came on the bed and bite us all day and night long !! 3 days after we still have spots and itch in the entire body...
2 of 2 people found this review helpful, did you?
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5.4 |
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Paul
Solo traveller
Hockwold,
United Kingdom
May 11, 2012
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The room was clean Once you get in the room it was ok, bed clean but awful coffee, needs a lot of work but as they say you get what you pay for. Would you eat a bread roll touched by someone who looked like they haven't washed for weeks?!
1 of 2 people found this review helpful, did you?
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5.4 |
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Tanios
Family with young children
la rue dolive,st Mary,
Jersey
March 26, 2012
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the hotel staff are very friendly ,near everywhere I'll be back for sure
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10 |
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Melina
Group of friends
Kiel,
Germany
May 22, 2013
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- Bettdecken waren einfach Wolldecken ohne Bezug, noch dazu dreckig - sehr steile Stufen, kein Lift - Safe kaputt - W-LAN funktionierte nicht - Frühstück ist unmöglich
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4.6 |
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Susanne
Group of friends
Vihtavuori,
Finland
May 20, 2013
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Henkilökunta oli mukava ja sijainti oli hyvä. Yöllä kadulta kuuluva melu kuului todella hyvin huoneseeen johonka heräsin joskus öisin.
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8.3 |
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Rilton
Mature couple
IPATINGA,
Brazil
May 16, 2013
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Da localização. Recepcionistas orientais, gente simples mas prestativa e simpática. Estrutura da recepção e escadas de acesso muito precária, pior que de camping. Quarto muito pequeno, pior que o Formule 1. Hotel para mochileiros, estudantes com pouco dinheiro e etc.
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4.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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