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Milestone Hotel Kensington1 Kensington Court, Kensington, W8 5DL London (Show map) Wonderful, Score from 52 reviews“The attention to detail by all hotel staff, impeccable standard of the interior and most importantly of all the welcome and care towards our pet spaniel dog.”
E,
Dorchester
An intimate, 5-star boutique hotel, the Milestone provides excellent service and overlooks Kensington Palace and Gardens. Enjoy British warmth and hospitality at its most charming. With Kensington to your left, Knightsbridge to your right and the Royal Albert Hall and Hyde Park close by, the hotel is perfect for designer shopping, sightseeing and entertainment. Each room is different, but all have a romantic elegance and 24-hour butler service, without foregoing discreet modern technology. The Milestone also has a resistance pool, a gym and a luxurious spa. The kitchen serves traditional comfort foods, and can try to make exactly what you want, when you want. Choose from over 400 vintage wines, unwind in the Stables bar, sip cocktails in the Conservatory, or drink tea by the fire in the Lounge. Hotel Rooms: 57, Hotel Chain: Red Carnation Hotels.
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Total Hotel Score:9.4
Based on 52 reviews Guest reviews are written by our customers after their stay at Milestone Hotel Kensington. |
Score breakdown
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Score filter |
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Bibiche
Young couple
Papendrecht,
Netherlands
December 2, 2010
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We don't have any complaints about the hotel or the staff whatsoever. Everything was arranged extremely well. Location opposite Hyde Park very nice. We will definitely we going back.
4 out of 4 people found this review helpful, did you?
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10 |
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Richard
Mature couple
Lifton,
United Kingdom
October 28, 2011
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Service was impeccable, the rooms and public areas were well staffed and the staff was extremely attentive inlcuding the doorman who remembered and greeted us by name. Very high standard in cleanliness. We did not have dinner but the breakfast was first class. Impressed by the variety of fresh fruit, joghurts, cereal and breads and the selection of hot dishes. We would definitely come and stay again.
3 out of 3 people found this review helpful, did you?
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9.6 |
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George
Mature couple
Wickford,
United Kingdom
March 23, 2011
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attentive to detail, superb, see you again soon.
3 out of 3 people found this review helpful, did you?
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10 |
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Linda
Mature couple
Rochester,
United Kingdom
November 5, 2011
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This is a very special hotel which is stunningly decorated in period style and with outstanding service. Our room (though small and overlooking the internal courtyard) was beautifully furnished with every comfort, excellent bed and high quality traditional style bathroom. We ate in the elegant restaurant (pre-theatre table d'hote menu which is not advertised on the website) and the food was wonderful. If anything the staff tried perhaps a little too hard when we arrived (no doubt to pander to American expectations) but they soon tailored it to our slightly lower key requirements and we found the level of service to be truly outstanding throughout the hotel. The welcome glass (or two!) of champagne, the complimentary fruit, chocolates, tea tray and mineral water in the room were greatly appreciated. We would definitely go back if we wanted to stay in this part of London (ideal for Knightsbridge shopping, Albert Hall etc).
1 out of 1 people found this review helpful, did you?
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9.6 |
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Haruko
Solo traveler
Bath,
United Kingdom
October 6, 2011
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All the staff were so kind,warm and polite.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Christopher
Mature couple
London,
United Kingdom
September 19, 2011
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The level of service and attention to detail was exceptional. This is a very well run, high class place to stay and we'd recommend it, without hesitation. The cost of the breakfast was off-putting. There cannot be any real need to charge £20+ per head for it when, around the corner, under £10 per head will bring an excellent meal.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Solo traveler
France
July 9, 2011
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The staff at this hotel is outstanding, probably the best I have ever encountered.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Alexander
Group of friends
Brighton,
United Kingdom
June 7, 2011
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Beautiful hotel, friendly staff,excellent service. Too much little bits of hotel clutter in the rooms. No surface space left for guests bits ans bobs.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Mature couple
France
May 31, 2011
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friendly, efficient service
1 out of 1 people found this review helpful, did you?
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9.6 |
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Serge
Solo traveler
Koto-ku,
Japan
May 15, 2011
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The room was beautifully designed. The location was amazing, easy access to everything. The staff were exceptionally friendly and courteous. Right across the street from Kensington Park, tons of restaurants around, walking distance to Albert Hall. Big, comfortable bed. Tiny tv. Weird shower that you had to stand right against the wall to get under. Expensive. The walls are thin, so you can hear people all around you.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Erik
Mature couple
Sandefjord,
Norway
December 8, 2011
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Off course this was nice. Should have been more guests around maybe
1 out of 2 people found this review helpful, did you?
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7.5 |
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Ian
Young couple
BLANDFORD FORUM,
United Kingdom
January 10, 2012
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The Hotel is in a perfect location for london, right opposite the parks and great for the attactions like the Royal Albert Hall. The Hotel looked amazing inside and out, as the rooms were of a very high standard. The best part of it all is the staff, they make the hotel. They are high class, friendly and most helpful, they can not do enough. An amazing stay and would go back. Excellent.
Did you find this review helpful?
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9.6 |
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Anonymous
Young couple
Lebanon
December 13, 2011
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Cozy, charming, great service
Did you find this review helpful?
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9.2 |
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Alan
Mature couple
Maldon,
United Kingdom
November 1, 2011
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The service was excellent and the decor was unique and striking.
Did you find this review helpful?
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10 |
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Gavin
Mature couple
Randburg,
South Africa
September 30, 2011
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The attention to detail - even before we arrived they wanted to know some of our preferences to ensure that our stay was as memorable as it could be. The room far exceeded expectations and the service was attentive and helpful at all times.
Did you find this review helpful?
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10 |
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John
Young couple
Ponta Negra,
United Kingdom
September 19, 2011
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Beautiful rooms, fantastic staff. Rooms were clean, bathrooms amazing, staff fully attentive. English breakfast was delicious. Definitely recommend.
Did you find this review helpful?
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10 |
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Anton
Family with older children
Geneve,
Switzerland
July 3, 2011
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Wonderful voyage. You rarely meet smth that english in London. If you wish to experience british customs and traditions and spend your time in sublime luxury and tranquility, that's it. Friendly staff and hearty approach: you feel yourself a guest, not a client. A must-visit in my opinion You shouldn't expect a swimming pool, looks more like a bath + a very narrow-ranged gym, but does that really matter? The metal parts in the lifts were rarely cleaned, which is not nice for that class of a hotel.
Did you find this review helpful?
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9.6 |
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Alex
Mature couple
Guildford,
United Kingdom
May 31, 2011
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the whole service and facilities offered were excellent, would highly recommend.
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
Croatia
April 17, 2011
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I liked the service, I felt like at home. Decoration is intereasting but hotel needs renovation, The breakfast service was inpeccable, but i would offer more fresh fruits and richer offer of food for breakfast, which now looks realy poor, not for 5star hotel!
Did you find this review helpful?
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7.5 |
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Pedro
Group of friends
Lisbon,
Portugal
March 19, 2011
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The rooms are just perfect. Very comfortable, beautifully decorated. Staff friendly and competent. As near to perfect as humanly conceivable. Housekeeping was a bit early and noisy, but nothing to spoil the overall experience
Did you find this review helpful?
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9.6 |
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Bengt
Mature couple
Djursholm,
Sweden
January 31, 2011
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WOAW!!! The sevice, comfort and the kindness was excellent!!! We will stay at Milestone next time we visit London! Thank you so so much!!!
Did you find this review helpful?
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10 |
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E
Mature couple
Dorchester,
United Kingdom
December 1, 2010
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The attention to detail by all hotel staff, impeccable standard of the interior and most importantly of all the welcome and care towards our pet spaniel dog.
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
Germany
August 19, 2011
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The people were lovely and very helpful with any request no matter how strange, the location right on Hyde Park is fabulous but the most charming thing about the hotel is that all of the staff were individuals with their own unique charms. The style of the rooms was not entirely for me, but they were very charming and very well appointed. There was also a bit of a mix up at my check in that led to delays you wouldn't expect in a hotel like this, but it was dealt with efficiently.
0 out of 1 people found this review helpful, did you?
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8 |
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Anonymous
Solo traveler
Russia
September 9, 2011
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Понравилось все. Приветливый квалифицированный персонал, месторасположение, кухня. Впечатления о проживании положительные.
4 out of 5 people found this review helpful, did you?
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10 |
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Cristiano
Young couple
Campinas,
Brazil
November 22, 2011
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Adoramos o hotel. Limpeza e atendimento dos funcionários impecáveis, quarto confortável, lindo e muito bem localizado. Funcionários prestativos e educadíssimos. Hotel muito bem conservado, cheiroso, realmente padrão 5 estrelas.
1 out of 1 people found this review helpful, did you?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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