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Newest reviews for Milestone Hotel Kensington

  • Zheng
      United States of America
    July 8, 2014

    Hotel is beautiful and perfect location

    7.9

  • Anonymous
      United States of America
    June 22, 2014

    Location-close to park and many attractions, walkable for Kensington, Chelsea and Knightsbridge, on good bus routes to go into Central London. Very good/helpful concierge and front desk staff.

    Excellent room but small cramped bathroom given class of room. Restaurant staff service was not particularly responsive for breakfast especially as crowds began to increase.

    7.9

  • Anonymous
      United Kingdom
    June 17, 2014

    Pool and gymn, room got 'rose petaled' whilst we were out which was amazing

    9.2

  • Anonymous
      United States of America
    May 7, 2014

    From the moment we arrived, my sim and I felt warmly welcomed. Lovely small hotel on the English tradition, beautifully decorated, ideally located and superbly staffed. I have very high standards and this little gem met all of them. Would stay here again in a heart best.

    Although the room was a bit small it was abundantly comfortable.

    10

  • Anonymous
      United States of America
    April 18, 2014

    The Milestone will be my hotel of choice in London from now on. The staff are friendly and helpful, and the facilities are beautiful. I liked the valet service, although I can imagine that some American travelers would prefer to arrange their own things.

    The prices are high, but generally worth the cost.

    9.6

  • Pamela
      United States of America
    March 29, 2014

    The staff was the best I've EVER experienced. They really treat you like family. Completely helpful, doing everything possible to please. The afternoon tea was also sensational with fresh scones and pastries galore in the most luxurious, intimate setting.

    the pillows ;)

    9.6

  • Stephen
      United Arab Emirates
    February 19, 2014

    The staff were really excellent, very helpful without being over bearing. The location is also very good. Very comfortable, a real home away from home.

    More hooks in the bedroom to hang stuff. Rooms a little small.

    9.2

  • Bryan
      United Kingdom
    January 13, 2014

    Attentive staff, great location visited at christmas time and beautiful decorations. Suite was of a good size also.

    Room service breakfast was barely warm.

    9.2

  • Jane
      United Kingdom
    December 30, 2013

    The service

    Noisy lifts could not sleep

    7

  • Anonymous
      Russia
    November 12, 2013

    Everything

    9.2

  • Mounzer
      Syria
    November 10, 2013

    We have been in the Milestone before and we will be again soon, also we hope to visit other hotels of the Red Carnation group, we had always great times, the staff is very nice and helpful, the atmosphere is great, the restaurant is fantastic and the bar is always there and good. This hotel is very convenient for anyone who wants to visit London for business and pleasure at the same time.

    10

  • Dale
      United States of America
    October 15, 2013

    The room (even though it was small) was very comfortable and well appointed. Staff was outstanding and the location isn't too far from the tube stop. Many little extras in the room were nice touches.

    I understand this is a five star and not cheap, but $7l to iron one shirt in-house(because there is no iron in the room). On a business trip and I need to iron my clothes from packing could cost a small fortune. A small tub without a proper shower was frustrating also.

    7.9

  • Mounzer
      Syria
    October 7, 2013

    It was very comfortable, clean, elegant, the food of the restaurant was excellent, the bar is open 24 hours very convenient for meetings, we will use this hotel again for sure

    10

  • Anonymous
      Japan
    September 8, 2013

    Very good Level of service

    Not sure the 24hrs blue led light on in the bathroom is needed

    9.6

  • Marc
      Belgium
    July 25, 2013

    Comfort

    Prices

    7.1

  • Joyce
      United States of America
    July 23, 2013

    Top notch service Beautiful Rooms Friendly Staff Caters to every need Luxury!

    10

  • Anonymous
      United Arab Emirates
    July 20, 2013

    cosy and pampered

    Small rooms no standing shower

    7.5

  • Anonymous
      United Kingdom
    July 19, 2013

    Numerous thoughtful, personal touches. Friendly attentive staff. Peaceful and quiet room in spite of central busy location. Excellent continental and full English breakfast.

    Nothing. (A note from the concierge on the Sunday to warn guests that areas of city were closed due to Marathon would have been helpful to those needing to cross city.)

    10

  • Marco
      Brazil
    July 14, 2013

    all perfect.

    none

    10

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