Best Western Milford Hotel  

We didnt know what to expect. First time there.... Friendly helpful staff.. Food was excellant. Room was very clean and comfortable. Slept very well... We will return.

My Wife & I came up to see our Son & Family at Selby, When we arrived we found our room ideal, since we had requested a ground floor location, the Receptionist was help full & easy to talk with. We felt the room was very comfortable, it was however very cold with no heating in operation, but I soon worked out how the heating system operated & placed it in immediate operation, it quickly got nice & warm in our room. Whilst the Reception told us about the Dinning available no one passed on any info that the room would be stone cold & how to sort it out, I write this not as a direct complaint but rather an observation. So it may help other visitors.

The milk & tea supply it was very sparse !, I dont know how old the milk tiny container's were but they did taste horrible & spoilt the taste of the tea itself, to the extent we went & bought some milk from the local Super Market, since the supplied milk, was foul in taste. It really would give a good first impression if the room to be occupied was pre- heated prior to arrival particularly during the winter months, we had made a very long journey from the South West, & the last thing we wanted was to have to sort out the room heating, on a cold November day. Other than these two issues we were well pleased, it's a matter of the important fine details being sorted out, We would come back !

Very comfortable room, everything was new looking and the heated floor in the bathroom was fabulous. Service at reception was very good.

Not really a dislike but it was a shame that the restaurant was not available in the evening due to a private function. The hotel was however good enough to telephone me in advance to warn me.

The hotel was comfortable, and the breakfast possible one of the best we've had in a hotel

Very friendly staff. Nice bar and restaurant. Room very comfortable and spotlessly clean. Bathroom was excellent with nice touches of toiletries. Overall very pleasant stay.

Polite and friendly staff - to us and the dog. Bright, clean room. Excellent evening meal and breakfast. All just what we wanted.

The surroundings are pretty drab but hoplefully that will be improved once the proposed extentions are done. Nothing's been done since we stayed two years ago but we live in hope. An area of field to walk dogs would be useful as there is so much rubbish along the surrounding roads. Why not organise a staff litter pick and grass cut and get some good local publicity out of it? It must be worth giving them all a free meal afterwards!

Some of the staff were quite abrupt and didn't seem to want to be there

Visited the Milford before and could not wait to visit again just to visit the Watermill Restaurant which offers exellent food which is really well presented and would not be out of place in a michelin star restaurant. Rooms are really well presented and bathrooms have heated tiled floors. Breakfast is exellent and the staff are very helpful this hotel is well worth a visit and has good access to Leeds, Harrogate, Castleford and York.

Location is slighly remote with very little around however plus points of the hotel make you forget this.

The staff were proactive to our needs and the service was excellent.

The quilt and pillows were not comfortable - we took the quilt out of its cover as it was too hot and the pillows were too soft and not supportive. A light blanket as an alternative would be a great idea. The shower head was broken but didn't prevent us having a shower.We brought this to the attention of the staff and they thanked us and said it would be attended to.

Generally the food an the friendliness of the staff

Good hotel, helpful staff, nice rooms.

Rooms were a bit stuffy because windows didn't open. Air conditioning was fine cooling the room but didn't help the stuffiness.

Very pleasant helpful staff in both reception and restaurant. Allowed dogs. Close to a1.

The quality of the room was excellent. The food in the restaurant was superb. Car parking was adequate. Staff were very helpful and polite. Although we only stayed one night I would not hesitate to recommend this hotel.