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Newest reviews for Old Swan & Minster Mill

  • Anonymous
      United Kingdom
    15 September 2014

    Location, food quality.

    Cleanliness, restaurant menu, untrained/inexperienced staff.

    4.6

  • Emma
      United Kingdom
    2 September 2014

    Very helpful staff, so much to do on site including tennis, fishing, giant chess, visiting the hens, nature walks or just sitting listening to the river. Amazing food - breakfast, lunch, dinner and cream teas ALL great!

    The room was a little small for the three of us. The Wi-Fi was slow and unstable but I believe this is being addressed. Be prepared for service to be a little slow at busier meal times.

    9.6

  • Anonymous
      United Kingdom
    27 August 2014

    Beautiful gardens Lovely buildings Good food Excellent service

    "What's not to like?"

    9.6

  • Richard
      United Kingdom
    26 August 2014

    Location and garden

    Small cramped rooms with no walk in shower Very slow dinner service - over one hour 15 to serve Priced at luxury but doesn't match girls like Dormy house in Cotswolds

    4.6

  • Karl
      United Kingdom
    20 August 2014

    Beautiful property, in an idyllic setting by a stream Feather pillows Complimentary bedside cherry gin Sumptuous breakfast included Ample parking Outdoor game facilities

    Single pane windows provide poor sound proofing from passers by. Bookings for dinner at the Inn is required. Ignorant of this we ended up with a 9 pm seating and our main course at 9.45pm. The meal was excellent.

    9.6

  • Khalid
      Saudi Arabia
    10 August 2014

    Location and breakfast

    None

    9.6

  • Glenn
      United Kingdom
    10 August 2014

    Very welcoming staff on our arrival. A truly romantic location with immaculate gardens and a calm stream running past the River Room where we stayed, it made my birthday a most memorable occasion. Lovely breakfast with fresh fruit and a wide range of hot or cold breakfast choices. Had dinner on two evenings in the restaurant and the food was wonderfully cooked. Great location within the Cotswolds.

    9.6

  • Anonymous
      France
    22 June 2014

    Comfortable bed and lovely bed linen.

    The room was very small (it was supposed to be the next grade up from a standard) and apart from a small wardrobe with a few coat hangers there was nowhere to put clothes, no drawers or shelves. The shower was only hand held over the bath and there was no protective screen. Also despite double glazing on some windows there was a hum from the kitchen extractor fan. Breakfast seemed a little disorganised. It was all self service with cooked items in large warming dishes. These were not checked very regulaly and things were running out and not being replaced very quickly. It also took a while to get extra milk and butter.

    5.4

  • Kim
      Australia
    15 June 2014

    Grounds are beautiful Breakfast was excellent

    We had two rather large spiders in our room including a Huntsman. We fed thus back to the staff but they did not seem particularly interested.

    7.1

  • Philip
      United Kingdom
    22 May 2014

    Lovely relaxing break in idyllic surroundings

    Restaurant food in the evening was ok - should have been better for the money though

    9.2

  • Anonymous
      United Kingdom
    6 May 2014

    very friendly staff beautiful surroundings

    9.2

  • Anthony
      United Kingdom
    25 April 2014

    Ambiance of yesterday

    No provision for diabetics

    9.2

  • Dominic
      United Kingdom
    23 April 2014

    Friendly service, beautifully well kept buildings and gardens, well maintained log fires add to the character that the place exudes, excellent breakfast

    Room (in the minster mill) was a let down, not finished to as high a standard as the rest of the property. Dinner quality was fairly good, but should have been about 25% cheaper - there are better places to eat for the money.

    8.8

  • Nadine
      United Kingdom
    2 April 2014

    Very friendly staff with a lovely welcome. Nothing was too much trouble. Menu a bit limited but nicely cooked. Buffet breakfast excellent especially all the fresh fruit.

    Very hot duvet

    9.6

  • Janet
      United Kingdom
    13 January 2014

    Superb hotel, great location. and the food was delicious. The staff were so friendly and couldn't do enough to help. We loved the log fires...so cosy. We would definitely stay again and will be recommending the hotel to our friends. PS the hot water bottle was a nice touch too.

    Can't think of a thing...

    9.2

  • Martin
      Philippines
    16 October 2013

    We liked the location, set in a peaceful village off the main roads, but with easy access to the rest of the Cotswolds. A very good base for exploring. It was interesting to stay in an inn dating back to the 15th century, but renovated with all the mod cons. The dining rooms were very atmospheric, and the food of a high standard. The staff were welcoming and friendly, and we much enjoyed the complimentary sloe gin in our room.

    The requested laundry service failed to materialise, but this was not a major problem.

    8.8

  • Albert
      United Kingdom
    5 October 2013

    The staff the food the situ

    9.6

  • Brian
      United Kingdom
    20 September 2013

    Location Room and balcony

    9.2

  • Anonymous
      Switzerland
    18 September 2013

    The village location hotel decor, the beds !

    7.9

  • Anonymous
      United Kingdom
    28 August 2013

    The setting. The rooms. The spa. The actual village it was in. The hotel was a period beauty. The walks, fishing, and settting.

    One niggle only the staff didnt really listen properly to your requests and meal preference in the dinging room. When presented with the wrong dish and not the one i had chosen they were not attentive to try to correct it.

    8.8

  • Anonymous
      United Kingdom
    15 August 2013

    combination of relaxation with slow pace, spatiouslnes, and extent of the estate. Food was excellent.

    Needed another small armchair;not as budjet friendly as some of its clientele appear to think.

    7.5

  • Anonymous
      Germany
    27 July 2013

    - the two ducks (Eddie & Betty)

    - smoking not allowed on terrace at any time - responsiveness of staff - no sunshades

    7.1

  • Anonymous
      United Kingdom
    25 July 2013

    The Cotswolds at its best

    Nothing

    9.2

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