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Newest reviews for Millennium Gloucester Hotel London

  • Anonymous
      United Arab Emirates
    29 August 2014

    Location

    Television remotes were worn

    7.9

  • Claudio
      Italy
    28 August 2014

    Locazione And cleanliness

    No breakfast include in The price

    9.6

  • Kiran
      United Kingdom
    28 August 2014

    the location

    the bed and pillows were too hard for me and the air conditioning didn't seem to work that well. we were awoken at 1.30a.m. to a fire alarm which everyone seemed to ignore.

    7.1

  • Darren
      Australia
    27 August 2014

    Location, room size.

    The staff did not care

    7.1

  • Charles
      United Kingdom
    27 August 2014

    Location, great bed.

    8.8

  • Lorraine
      United Kingdom
    27 August 2014

    Bed comfy, good service at breakfast, clean.

    Bathroom tile grouting mouldy & porcelain chipped.

    7.9

  • Julie
      United Kingdom
    26 August 2014

    Comfort Accessories in room Reception stafff

    Hairdryer was broken TV reception not great

    9.2

  • Andrew
      United Kingdom
    26 August 2014

    Location

    Room smell of smoke No Mini Bar even in our club room Car Park very awkward

    6.3

  • Essie
      United Kingdom
    26 August 2014

    Excellent location. Friendly & helpful staff. The breakfast was excellent. Essie. London

    The room where I stayed was DARK. There wasn't enough lighting in the room. In fact I found it difficult to read. The light bulbs should be changed to brighter versions (energy saving bulbs). The towels need to be changed more regularly. It was only when we literally threw the towels on the floor of the bathroom that new sets were provided. The Internet provision needs to be up-graded. There should be free Internet at least in the lobby. On the whole I found the room a little disappointing. The hotel entrance, the lobby area & the facilities therein are all grand. The passage way to the rooms is posh. It's only when you get to the room you feel a bit let down.

    7.1

  • Martin
      United Kingdom
    26 August 2014

    The staff were very friendly The Bugis St.Resturant was very good,the room was great for me and my wife and Grandson.The ocassion was my Grandson Birthday and we are Chelsea Supporters the hotel could not be in a better area,plus the museum's as well.

    10

  • Anonymous
      Canada
    26 August 2014

    Staff at check in very professional and courteous. I arrived early from Heathrow, and got room right away which was very much appreciated. Thank you

    Staff greeting travellers at door not accommodating at all. No manner or courtesy extended. I was told that as I was 2 hours early to wait over there. What a welcome. .

    7.5

  • Anonymous
      United Kingdom
    25 August 2014

    Paid for an extra bed for our youngest - it was not set up on arrival and despite three further prompts was not set up at all! We were contacted at 11.30 p.m. and told that a bed was about to be brought up - my 7 year old had been asleep for some time by then! We were given the wrong keys on arrival and were told we would need to come down and change them as it would take 'quite a while' before a member of staff would be free to bring them up to us. When I went down I was told I could not have the replacement keys as I did not have i.d. (despite the fact I had the room card with me) - I was not told that would be required before I went down to reception. The stay was characterised by chaotic level of disorganisation. I would not use the hotel again

    4.6

  • Jane
      Spain
    25 August 2014

    Comfortable room. Safe parking.

    Very slow service in bar.

    7.9

  • Donal
      Ireland
    25 August 2014

    Friendliness of the staff. Great breakfast. Very comfortable room. Very enjoyable stay

    Small constructive comment.....the beer selection in the bar was pretty poor. Could do with adding a few more brands.

    9.6

  • Henry
      United Kingdom
    24 August 2014

    Everything, the room, the beds, the Staff, the food, and perfect location.

    Expensive car park

    9.2

  • Ahmed
      Qatar
    24 August 2014

    -Near to underground,bus station, super market & cafe. - I WAS GIVEN A VERY SMALL ROOM WHEN I COMPLAINED THEY GAVE ME A VERY GOOD ROOM.... -EASY YOU CAN REACH TO MAIN TOURIST AREA

    -No free internet -No spa , poor gym -poor room cleaning -give you a small room unless you complain they will shift you .

    7.9

  • Anonymous
      Switzerland
    24 August 2014

    Attentive staff

    room decor was dated

    8.3

  • Lene
      Norway
    24 August 2014

    The hotel upgraded our room when we arrived - a positive surprise. The room was very nice and clean and had a bathtub. Very fashionable hotel.

    The air condition did not cool the room.

    10

  • Craig
      Australia
    24 August 2014

    Free room upgrade after given a dirty room

    Having to pay for wifi.. Very poor. Waited far to long to check in, at least half an hour and then given a dirty room and having to line up again when i was only in london a very short time as it was

    6.7

  • Ali
      United Arab Emirates
    22 August 2014

    There is no smoking area on side hotel only out side the hotel ,

    7.9

  • Nora
      Saudi Arabia
    22 August 2014

    Staff and good location.

    Housekeeping

    7.1

  • James
      Ireland
    21 August 2014

    Location Customer Service Food

    10

  • Suleiman
      Qatar
    21 August 2014

    Close to tube station Clean and feels like 5 star

    Reception Staff a bit rigid think the customer does not know about hotels. Breakfast menu same everyday. Housekeeping missed to clean room until 9 pm.

    8.3

  • Christina
      Belgium
    21 August 2014

    Nice area, close to the museums and Royal Albert Hall. The staff was very kind and helpful. Room was spacious, quiet and clean.

    7.5

  • Doris
      Austria
    19 August 2014

    Everything was perfect. Tha location is absolutely great.

    9.2

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