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The Upper Reaches

hotel Set within an old corn mill with a working waterwheel, this traditional hotel enjoys a tranquil setting on an island between the historically significant Abbey Ruins and the banks of the Thames.

Most recent booking for this hotel was yesterday at 10:30

Score from 260 reviews Good 7.9/10

Newest reviews for De Vere Venues Milton Hill House

  • Kevan
      United Kingdom
    August 31, 2014

    Good leisure facilities the grounds allow for a small safe walk. Hotel sits well in it's grounds and has a good balance of character and modern facilities. Free tea and coffee stations were excellent.

    Room was slightly too hot. The restaurant menu was limited and not really good value I would eat in the bar next time

    9.2

  • Anonymous
      United Kingdom
    August 30, 2014

    Very good breakfast, nothing too much trouble for the staff. Coffee stations, and the café with access to computers and printer.

    9.6

  • Anonymous
      United Kingdom
    August 29, 2014

    We like everything. The staff was very kind. The location is perfect and quiet. Everything was really clean!

    10

  • Rui
      United Kingdom
    August 28, 2014

    facilities, staff, clean, plenty of room, rooms were spacious,clean, shower worked well,very comfortable bed, good helpfull staff,plenty of variety to suit most tastes to eat at breakfast

    the room was a bit dim, even with the blinds open and lights on. very disapointed with the breakfast,the rolls were very hard, the hot food was not hot but just barely warm,this at about 8am

    9.6

  • Jane
      United Kingdom
    August 27, 2014

    The location, the surroundings were lovely. The swimming pool, steam room, sauna and whirlpool. The cooked breakfast.

    The rooms themselves need updating.

    7.1

  • Anonymous
      United Kingdom
    August 22, 2014

    The hotel location and setting was good. The on site gym although small was good. Breakfast was good, bed was excellent had a good nights sleep

    Staff at breakfast were slow to seat you on occasions although generally very courteous

    7.9

  • Joanne
      United Kingdom
    August 20, 2014

    location ,friendly staff,great food

    no toiletries in bathroom,guests not meant to use outside area after 11pm this not enforced so disturbed into the early hours with people smoking below our bedroom window.

    7.9

  • Peter
      United Kingdom
    August 17, 2014

    Room was very dark. Condensation on window breakfast food only warm Loose tap. Room furniture date and gave of odour. Waiting staff immature and unfriendly. Over priced for what was on offer.

    As above

    5.8

  • Sue
      United Kingdom
    August 15, 2014

    The hotel is beautiful, which is always a good first impression. The grounds are well tended and inviting for evening strolls. The food was delicious and the choice varied. The staff were helpful and very pleasant. The room was very nice, with a very comfortable bed. All in all, a very nice stay, just a shame it was on business and I couldn't make more of my time there.

    Nothing.

    10

  • Craig
      United Kingdom
    August 15, 2014

    The building and the grounds were really attractive.

    Reception service, waitress service, bar service. We waited 30 minutes for our starter. Our main course was cold and our desert never came. Appalling service fro start to finish

    4.5

  • Philip
      United Kingdom
    August 14, 2014

    Excellent location, comfort and good food.

    Nothing

    9.2

  • Alison
      United Kingdom
    August 12, 2014

    The staff were brilliant. I brought my elderly parents to my nephew's wedding. The staff were so helpful to them. They couldn't do enough for them. My room was lovely. In fact, it was huge! The breakfasts were excellent. Lots of variety.

    Unfortunately my room was above where the wedding reception and the music kept me awake each night till 1am. It would be nice to have a complete king size or double bed rather than two bedscpushed together. The TV reception was dreadful. I didn't mind because I watched films on my tablet. The rooms could do with air conditioning. It was unbelievably hot.

    7.9

  • Michelle
      United Kingdom
    August 12, 2014

    staff were very helpful and seemed pleased to have you staying

    9.6

  • David
      France
    August 10, 2014

    Facilities , quiet location

    room far away from main house, somewhat run down extension block. Breakfast could have been better, only canned fruit available.

    7.5

  • Stephen
      United Kingdom
    August 9, 2014

    Coffee lounge areas, grounds and swimming pool

    Water from the bathroom sink re-appeared out of the bath plughole, accompanied by a lot of muck. This eventually blocked the plughole. The problem was reported but their attempt to fix was a failure. Not helped by a dripping bath tap so the bath filled with water and muck. Cooked breakfast options not hot.

    7.1

  • Gaurav
      United Kingdom
    August 7, 2014

    The room size The view from the room The facilities the Hotel offers

    10

  • Anonymous
      United Kingdom
    August 7, 2014

    Conference facilities

    The Garden block. Rather noisy

    5.8

  • Bernadette
      United Kingdom
    August 5, 2014

    I liked everything - the hotel and gardens are beautiful, full of character and very clean. The staff were helpful, and polite.

    No public transport near by - one had to walk 15 minutes for a bus. Taxi was very expensive to the nearest town.

    9.2

  • Anonymous
      United Kingdom
    August 5, 2014

    Swimming pool. Bedroom was good plus comfortable bed.

    9.2

  • Michael
      United Kingdom
    August 5, 2014

    It was nice and peaceful and the tea and coffee in the rest rooms

    The mess in the breakfast room by the windows

    6.7

  • Liam
      United Kingdom
    August 4, 2014

    Breakfast

    Room very dirty cobwebs

    4.2

  • Liz
      United Kingdom
    August 2, 2014

    Initial impression is good.

    Disappointment at staying in the concrete black at the back of the hotel. Don't agree with the credit card charge. Breakfast was cold

    5.8

  • Marcus
      United Kingdom
    July 31, 2014

    The food was very good and with the exception of one barman who seemed not to understand the concept of polite service, the staff were very pleasant. The pool was also nice, not too big, but clean and a nice environment to relax.

    Not being asked how was your stay when booking out because then I would likely have told the manager direct as opposed to making it public. Ok, so we only managed to book a 'standard double' This was not in the main 'house' which likely being very plush would likely have got a better review. Instead the room '228' was in what is likely to be classed as the conference centre room annex. An ugly grey concrete add on. Now saying that, a room is more a place to sleep. The food was good, the staff mostly polite, I can forgive an ugly building. Not this time. The closest stairwell to our room would have put a council block to shame. Peeling paint, cracked picture glass, a thousand dead bugs, stained carpet. My g'f and I joked we would pay a builder friend to come and refurb it out of sympathy it was THAT bad. The heating was perma on and it was 28 degrees C...why ? The room, had the oldest and worst mattress I have EVER had the misfortune of sleeping on. Every small move made a sound like a volley of gunshots going off as old springs protested in agony. The room was sooo hot that I probably slept only 4 hours on both nights. The heating inside the room wasn't on but the room only became bearable at about 3am in temperature to allow sleep. I would have slept on the floor if there had been room, instead after what sleep I managed to have I had the worse back ache ever. I can't believe anyone has redecorated that back stairwell in years, or checked the mattresses in a similar time frame. Saying that, the bathroom was clean, shower good. tv worked. Sadly the good food and pleasant staff didn't make up for such below par accommodation.

    5.8

  • Anonymous
      United Kingdom
    July 29, 2014

    Our bedroom window looked out onto the bin area which was a problem with flies on a warm day

    8.8

  • Anonymous
      United Kingdom
    July 28, 2014

    Staff were excellent, really helpful in a crisis!

    7.9

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