The Moat House  

The Moat House was a beautiful hotel set in lovely surroundings. The rooms were clean, comfortable and spacious and the staff were friendly and helpful. We would definitely stay again and wished we were staying longer than one night so we could appreciate it a bit more!

The only slight problem I had was there was no socket near a mirror so I couldn't see to dry my hair! Other than that no problems at all.

Everything.Very comfortable room, exceptionally well-equipped - nice toiletries, all the usual equipment plus face-cloths (often omitted), cotton wool/buds, iron & ironing board, electric fan, tea/coffee facilities. Good bathroom - very easy to get in and out of the bath.Very good restaurant both dinner and breakfast. Helpful staff - there was only one armchair but when we asked for another it came quickly. Spacious car-park, pretty lake, good pictures and flowers around.

None, although I think any good bedroom for two should have two arm-chairs. The ultimate luxury would be fresh milk in the minifridge.

Good location Check-in/out very fast Friendly staff Good sized rooms considering the price

Ordered food in the bar which took 50 minutes to arrive, way too long. TV remote not working, back cover was off, covered in sellotape to keep batteries in! Requested early wake-up for my two rooms. One was made, the other not. Bathrooms very dim, no light anywhere near the mirrors. Could not really see to shave properly Both rooms smelled musty. Maybe invest in air freshners, clean carpets more, open windows etc.

The original building is lovely and the extensions have been built sympathetically. The interior design is very pleasing and is well maintained to a high standard. The venue has character which lacks in many hotels.

We visited on the day of a wedding, Understandably the staff had alot to do but i do not feel that this should impact on the stay of other guests. We attended the bar for a drink in the day and the bar was empty, the bar man continued doing what he was doing at the back of the bar for a good minute or two before serving us without even acknowledging us. We also asked at 1400hrs on a Sunday to order food off main menu to which the female member of staff told us that they only serve snacks contrary to what the menu states so we went to the local pub for lunch.The staff were all polite and friendly but staff attentivness is an area which costs nothing to improve and in my opinion raises the class of the hotel and the quality of the stay.

Friendly staff - superb surroundings and excellent food

Friendly staff, generous breakfast immaculate room.

For meals outside of the moat house restaurant you will have to drive 5 miles into stafford. So no quick nips to the pub.

Pleasant hotel near stafford and good for a woman travelling on her own. Generally the price for this hotel is too high but at £75 a night for two nights it was good value.

Forgot to deliver my newspaper and breakfast a bit disjointed due to renovations

Attractive historic hotel in a senic country location. Good Food

Slightly expensive.

Lovely location overlooking the canal, with good restaurant and lovely family rooms.

Pleasant and quiet surroundings in a lovely setting with ponds and wildlife. Food excellent with pleasant helpful staff.

We were only there for 1 night and found no faults

Friendly, competent staff

Inability to cook bacon to our preference... Was very undercooked and the only response was "well, I asked the chef for it to be well cooked"...

Very friendly and helpful staff. Excellent restaurant.