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12 Lancaster Gate, Lancaster Gate, Westminster, London, W2 3LG, United Kingdom – Show map – Subway access
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741 verified reviews
They speak your language!
Best Western Mornington Hotel's staff speak: Swedish, Russian, Polish, Norwegian, Lithuanian, Hungarian, French, Estonian, Spanish, English
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Food & Drink
Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Concierge service, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
Swedish, Russian, Polish, Norwegian, Lithuanian, Hungarian, French, Estonian, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 50 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 12 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 741 reviews
Value for money
Show reviews from:
Only 300 meters from Paddington Train Station, Best Western Shaftesbury provides direct access to Hyde Park, the upscale Mayfair and Oxford Street.
Score from 3397 reviews Good
Just 3 minutes' walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel offers a 24-hour front desk and free broadband internet.
Score from 2813 reviews Good
The Lancaster Gate Hotel is situated in the centre of London, just a few minutes from several underground stations.
Score from 2109 reviews Good
This 4-star London hotel is quietly located next to Hyde Park, Kensington Gardens and Lancaster Gate London Underground Station.
Score from 975 reviews Very good
Everything was great, especially the breakfast.
The cleaning need to be more careful .. Cups and tea set not clean !!!!
Location is excellent: 100 m from Hyde Park and 150 m from Lancaster Gate station. Breakfast is good. Room is small (12 m²) as most hotels in London, but well decorated. Early check-in was allowed and this was a great relief for us after a long journey.
There should have a minibar in the room.
Staff are great
No hot water in the morning for a shower tryed waiting fir ten mins nit a good start to the day expected better
The room was quiet and it was possible to open the windows (room and bathroom). Friendly staff. Good full English breakfast.
Only one person at front desk during the checkout
Staff friendly, in house bar and library very cool and only 200m from Lancaster gate underground. Good pub just round the corner. The mitre and great food!
Noisy rooms, the insulation and noise from room above, running water, heating vents and right beside the lift was a bit of a downer but ok when we had had a few alcoholic beverages
wifi and shower
breakfast need another payment
Location excellent. Traveling with mother who has mobility problems so worked for us.Decor nice. Very clean. WiFi great.
Staff were not particularly friendly during entire wkend. No atmosphere in 'Library Bar'.
was fine not too bad
room is too far away from elevators; was difficult to cry on luggages. room is too small than shown on booking com reservation details!
Stayed in a twin room which was a good size with a reasonable sized bathroom for a London Terrace Hotel. Only problem with location is that the closest tube station is on the Central Line which currently stops at Marble Arch. Breakfast was very good with lots of options. Good wifi and nice foyer and lounge area. Will definitely stay here again.
Very close to Hyde Park, so great for walks, etc.
No hotel parking or parking deals.
Cleanliness of room and decor.
Noise. We requested a quiet room and instead got a room RIGHT next to the lift. Noise from the lift went on all night. Cleaning staff loudly assembled equipment outside our room both mornings. Guests above us were banging and crashing all night to the point we felt sick with tiredness the next day and had an international flight to deal with. We were greated with a call at 12 stoically telling us that check out was at 11. (We ran over as we were so exhausted due to lack of sleep through all the noise)
I had one night at the hotel and it was perfect for my stop over. The first room I was given was very small which would have been fine for one person and one night, however the lovely staff were kind enough to upgrade me to a bigger room. The bed is big and comfortable, the rooms are clean, the bathroom was big, light and modern, and it was a very comfortable stay, better than other small hotels I have stayed in in London. I would stay there again for a one night stop over.
You can hear all the noise in the corridors, people walking up and down, closing doors, talking, a lot of movement. I was still able to sleep but I was woken a couple of times by other guests speaking loudly and slamming doors, but if you had other quiet guests this wouldn't be a problem.
Location is very good close to metro and bus internet is free and good speed break fast is good
my room was very small, but i guess there are larger rooms so pick the right one.
Staff rude and unhelpful
Space was compact but adequate for one person and double bed. Excellent shower room. Lighting good. At rear of hotel so very quiet room.
Compact space could have been a problem for more than a one night stay.
Easy to function. Basic but stylish accommodation, bathroom was small but trendy and perfectly formed. Staff were efficient. Breakfast was great. Near the q-park I booked, across from Hyde park and right next to the tube station.
I am really particular about accommodation and I have nothing negative to say at all!!!
Nice breakfast Comfortable room and good wifi
Nothing in particular
One of the few London hotels in this price range where the staff are all friendly, courteous and professional. It makes a huge difference.
The space in the room
+ location near Paddington Station / Subway Station / Hyde PArk + friendly personal
- next parking garage 15 min walk away - room very small (not possibl to walk around bed) - no direct view on TV from Bed - rooms only weakly sound insulated
Great location and very clean
Room was right by the elevator so abit noisy. Room not very soundproof can hear other showers etc
I was assured by a member of staff that I could park out the front, to later realize upon checking out that I had received a parking ticket... Not too happy ...
Location, Cleanliness, heating control, how the receptionist went out of her way to put us in the quiet room that we requested and even enquired if we were happy with it. Very helpful staff.
Nothing major at all but the size of the bed could have been bigger for a double and the room wasn't very soundproof.
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