Best Western Mornington Hotel  

The breakfast was particularly good, room was very comfortable. Great location.

Good location, easy to reach by underground. Hyde park is at walking distance. Breakfast was ok, lots to choose from. Staff is very friendly and helpfull. When we asked for a different room after a terrible first night, they made a good offer for an alternative room, which we accepted.

Very noisy hotel, especially at the backside. There is a pub and a fighting couple kept us awake in the night. Room had a door leading to another room which results in being able to hear your neighbours talk as if they are standing next to you. Because of the noise we changed rooms after the first night. Appointed room and bathroom were the smallest I have ever seen (i am not kidding). Bathroom was max 2,5 m2, excl the bad tub of 1,4 m long. Room itself could nearly fit a 1.4 m wide bed, a desk and a chair. The lack of space did not feel good. Both rooms were really warm, airco did not work properly. We even didn't need sheets, that's how warm it was. For good coffee, visit Costa and skip the one from the hotel.

Beautifully refurbished throughout during Summer 2011- very modern and stylish. Very good choice and standard of breakfast included in the room rate, for which many competitors charge extra. Quiet, smart location, but really handy for local neighbourhood amenities, partic. Buses & tube at Lancaster Gate.

Some rooms are very small for a double. Staff were rather impersonal, although helpful.

It was clean.

The room was dark and dingy due to be in the basement and at the back of the hotel. Was woken up early by noises from the kitchen and a beer delivery from the pub next door. Breakfast was not great either. Had to hold the shower as it was so powerful if you left it on the hook it would turn itself around and the water would go on the ceiling.

The welcome was excellent

Breakfast was poor. Visitors to the uk must reckon our sausags are the worst food in the world, our scrabbled egg is made of rubber and our bacon is tasteless! Cheap is not a good idea Mr Caterering manager!!

Great location, comfortable new rooms with great bed. Lovely English breakfast.

I was in London with my 25-year old daughter. We visited London for celebration of our Birthdays (50 and 25), for shopping and for seeing London. We liked very much that the hotel was clean, bathroom was clean, breakfast was very god, staff very kindly, that the hotel is so near by the underground and near by the park. It was easy to find some places for some eating on the evening. As well perfect wifi! Everything was perfect!

The ac was very noisy so we put it off. It was not such big problem for us, but I can imagine that this gives problems during summertime.

The staff is nice and helpfull

The room is smalll

Location of the hotel is good - in Central London

Rooms are very small, noisy and with slippery laminate floors

We left the hotel with very mixed feeing. Location is great, close proximity to Paddington, Lancaster Gate tube station, and the Hyde Park. Breakfast was very good, and coffee probably the best I ever tried at hotels.

Small room with very tiny bathroom and gloomy interior. There were no wardrobe with shelves to put our clothes. Our room was at groung floor, and when it rained we couldn't sleep because of the rain water dropped and bubbled out of the window. Choice of toiletries was very scarce, there were no shower gel nor body lotion, and room service was reluctant to provide. The bed was full of sand on the first night, and we had to call reception to change sheets, the other nights it was OK.

The location is excellent but my room (single) was unapropriately tiny and although it was nicely furnished I felt extremely uncomfortable when I had to stay there. The staff was unfriendly, almost rude. Overall didn't seem to be good value for money. Wouldn't stay there again.

Nice hotel and good staff.