Best Western Mornington Hotel  

Beautifully refurbished throughout during Summer 2011- very modern and stylish. Very good choice and standard of breakfast included in the room rate, for which many competitors charge extra. Quiet, smart location, but really handy for local neighbourhood amenities, partic. Buses & tube at Lancaster Gate.

Some rooms are very small for a double. Staff were rather impersonal, although helpful.

Nothing

A poor, tired, shabby, overpriced hotel, demanding to much money just because of its location, rooms are small, decor is tired and dated. No double glazing in rooms no you get a lot of traffic noise. On arrival they could not allocate me a room because their system was down, they gave me a room, I was then twice interupted by hotel staff, checking if there was anyone in the room. Breakfast was poor with over cooked dried out food on the self serve buffet, and I had to ask twice to get a normal pot of tea, each time I was just brought a cup of hot water as they seemed to lack the basic language skill to understand what I wanted.

Our suite was very comfortable and well appointed. The hotel's location was very convenient for what we wanted to see in London.

Clean, good staff, good central location

Breakfast pretty poor - filthy sausages, watery bacon and rock had eggs

Very convenient location. Clean spacious room and quiet. The included breakfast was ok and suited us. Very helpful staff. Would definitely stay again.

The room was a bit too warm to sleep with the quilt on but cold without it and the was no other option.

- Cleaned, renovated rooms - nice staff -good location - bar downstairs

- Ventilation in bathroom was so noisy that we could hear it all night - door of the room was next to the lift and it would also make some nice if guest returning late -breakfast is everage

Convenient location, good service.

It was very clean and updated, linens were good and so was bed. Flat screen TV. The breakfast was very good. We needed an early check in and they were very accomodating.

The bathroom was very small, when you sat on the toilet, you hit the sink. The beds were a rolling type on the hard wood floor. Moved around a lot, when you leaned against the headboard, you rolled away from it - hard to sit up in bed and read or watch tv. Also the window rattled in the wind at night, kinda noisy, but the hotel was on a very quiet street so outside noise was minimal.

Quiet and good location 3 min walk to Lancaster gate tube, manager and staff were great and very helpful, modern rooms small but this is usual in London, great breakfast, free WiFi, late checkout, would definitely stay again.

The hotel is nice and clean, and staff are very helpful. The breakfast buffet was also good. The rooms are very clean and of high standard. On my first stay there we had a large room with a nice view, both of which are rare I understand for UK hotels.

The staff was great. The room was quite compact but very efficient. The highlight was the breakfast - much better than I was expecting. The overall experience far exceeded my expectations. Breakfast every morning included: eggs, bacon, sausage, hash browns, grilled tomatoes, mushrooms, beans, muffins, rolls, toast, cereal, fruit, and fresh-squeezes juices.

Staff were very attentive, the night porter sorted a pizza out for me in the early hours which was definately needed! Breakfast was really good quality The room even though it was a small room in the basement was superb, well laid out, comfortable and exactly what I need when I am in London.