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12 Lancaster Gate, Lancaster Gate, Westminster, London, W2 3LG, United Kingdom – Show map – Subway access
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Best Western Mornington Hotel's staff speaks: Swedish, Russian, Polish, Norwegian, Lithuanian, Hungarian, French, Estonian, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Swedish, Russian, Polish, Norwegian, Lithuanian, Hungarian, French, Estonian, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 12 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 741 reviews
Value for money
Show reviews from:
A 5-minute walk from Paddington Train Station, Best Western Shaftesbury has direct access to Hyde Park, the upscale Mayfair and Oxford Street.
Score from 3321 reviews Good
With a stylish lounge and fitness center, Corus Hotel Hyde Park has modern rooms with free Wi-Fi. The hotel is next to Hyde Park, just a 5-minute walk from Paddington Station.
Score from 1862 reviews Good
Arbor Hyde Park is a beautifully restored 19th-century townhouse overlooking Hyde Park. It is a 5-minute walk from Lancaster Gate Tube Station and just 2 Tube (subway) stops from Oxford Circus' shops....
Score from 49 reviews Wonderful
Just a short walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel has a 24-hour front desk and free broadband internet.
Score from 2544 reviews Good
Close to transportation
Expensive rooms for this tiny hotel with one single slow elevator Staff not going out of their way to help Breakfast included only if you reserve directly with hotel not with booking.com
The location next to Hyde PArk, at a walking distance from PAddington is Ideal Staff is nice, and the premise is really clean and modern, although with a London Caché. Breakfast is good and better than average, and reasonably priced when you buy the coupon the night before I have forgotten some staff in the room, and they kindly assisted me to get it back
The room can be cold, if you don't get the heater on, and understand the A/C system is also supposed to heat the room too. I shall have called reception and ask for assistance earlier int he evening....
The staff at breakfast were constantly cleaning up after everyone and the chef cooking off the menu was brilliant! The room we stayed in had the bed upstairs on a maizinee level - which was a nice surprise. Again the room was very clean. All the staff we incountered were all polite. The location was perfect for Hyde Park and Oxford Street.
There was nothing we didn't like about our stay the only feedback I could offer is that in the "lounge" area of the room, I would suggest to put a small coffee table in front of the chairs under the TV so there was somewhere to put the newspaper and it would be helpful to have a second remote rather than taking the one from the "bedroom" to the "lounge".
good location, easy walking distance to both paddington and lancaster gate tube stations as well as hyde park and queensway (where there are several chinese restaurant). no noise from the street toward my window. nice and hard working people. a good variety of food for breakfast.
smell in room
location is very good. but actually the lobby looks better than the rooms.
room was very small. and smell of the room is not so fresh.
The breakfast inuded with the reservation was excellent. Same staff as previous visit 18 months prior. Very friendly and helpful
They listed price as 425GBP on booking.com and on my card was charged 461 GBP. This was charged in advance. They "knew" I was Australian so they charged me in AU $ with their "good" conversion rate. Only problem was my card had GBP onto so it had to go through another exchange rate conversion. This meant I paid 35 GBP more than quoted. They were insistent they couldn't do anything about it till Monday (2 days later) when the manager came in. Finally offerred to reverse the transaction of AUD back to card which would have only incurred another double rate conversion!! They finally gave me complimentary breakfasts. But it is not good enough to charge you before you get there and choose the currency for you. I had no contact (or apology) from manager on the Monday or Tuesday. My advice is not to book accommodation were they ask you to pay in advance.
Rooms are not at all sound-proof - you can here almost every sound in the neighbouring ones. Very disappointing
Great staff and location
Stairs at the entrance
It's a decent hotel in terms of furnishings and design. There was definitely some thought put into making it look interesting, and give it a boutique feel. The lobby library looks nice, has a good feel and the room is clean and functional. The location is very good for Paddington Station, the Hyde Park and the tube.
It lacks authenticity and attention to details. Despite the nice wallpaper on the wall behind the bed the room looks spartan and could do with a couple of human touches. The one I've stayed in was also crammed next to the elevator in an obvious desire to maximize any available space. In sum functional and relatively nice but strangely looks a bit soulless.
Clean, comfortable, close to tube.
Loved the location. We took early morning walks through Kensington Park. Room was fine. Comfortable beds. Bathroom was clean and had plenty of hot water. Hair dryer & shampoo, etc were provided. Staff was helpful. We did not get the breakfast, choosing to explore and find breakfast on our own. Close enough to the Lancaster Gate tube that we could walk with our suitcases. Quiet location - we could sleep with our windows open. Excellent value for London.
The room could use a picture or two on the walls!
superfriendly and helpful staff, very nice interior, good location close to underground, good breakfast
the room (suite) was really small
Location just north of Hyde Park and near Central Line tube. Good value. Modern rooms. I was upgraded to a large double. Friendly staff. Free newspapers.
The hotel is an old building, with a maze of corridors and stairs and lots of doors between them. Unfortunately, guests' comings and goings were clearly audible from my room. Very slow lift. Not enough places in the breakfast room at peak times. Breakfast very good except that certain items, eg fresh fruit salad, ran out by 8 a.m.
comfortable and very clean. the furnitures are new. this hotel is located in the quiet area, so it is good for rest.
the room is too small
Breakfast was excellent. Bags accommodated before we had to catch the train a valuable service. Staff very competent
Room19 (an annexe type room) was cold and we had to request a heater and extra bedding. But staff very helpful after the initial cold night.
i was in london for business. the location of the hotel is excellent. the staff were really friendly and helpful, especialy Mirela she is excellent. the hotel is very clean and stylish.
the breakfast is ok but it lacks variety, so i think this is one thing that can be improved. the other thing is the noise at night i think that the rooms are not sound proof, in my opinion this should be seriously solved by the hotel adminstration.
bath room is narow bed are not comfartanle there is no help with the sucases
Comfortable stay in a clean hotel with excellent welcome from staff
I stayed here for two nights. The hotel is situated just a few minute's walk from the Underground station and bus stop. As so often in London the rooms are smallish, but at least ours had good storage possibilities. 4th floor (out of 5) meant that we were not disturbed by noise from the outside. The bathroom was modern, and all the plumbing actually works.
Small room, but there's enough space for two people and a suitcase. Poor ventilation, taking a shower meant that the windows were fogged for hours. Internet access was flaky - good signal, but high packet loss.
Close to the train station Quiet room Polite staff Clean Cosy
Paid for breakfast that I didn't really eat
This is the second time I have stayed at this hotel. Small, quiet and located close to a tube station, it's a good base in London. Good breakfasts, comfortable beds.
Cleanliness and helpfulness of staff
Family room wasn't huge ...and the sofa bed was quite small for my 7 and 11 year old ...otherwise fab
Clean room, spacious, recently rennovated
No view, basement
Good Value for money, Quiet area but still close to activities
Somewhat small room, noisy fire doors
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