The Montague On The Gardens  

The Staff were very friendly and the hotel was clean

We booked a superior double which was only big enough for a single person. There was no storage as the small wardrobe was already full with a safe, hairdryer, iron & board and tea making items. We had to keep our things in our suitcase which we had to store under a small desk. We could not move around the room. It was a nightmare. The room was 121 but from reading the other reviews many rooms are the same. I will not be staying there again

Staff were wonderful, room was fine but a little over priced I thought, but think we didn't have one of the "better" rooms. Would definitely stay again. Nice bar & lounge. A lovely feel to hotel.

Room a bit small & a little dated for price.

The location was great, but the best was the friendliness of the staff! They were helpful, informative, and great! I would stay at the Montague again! Diane Bumsted Enumclaw, Washington

Beautiful hotel with excellent staff throughout. Great location. The blue door restaurant was excellent.

Nothing not to like

The receptionist was considerate and so very helpful, thank you, as were the staff at breakfast.

I thought it was a bit pricey and they could do with more rooms with showers, in place of baths.

The attention and care for the customer to the very detail; free wi-fi ( without having to ask for it); clean, polite, helpful personnel; atmosphere and decor.

I would have liked a little more space in the room (I had booked a single room)

I liked absolutely everything about the hotel! It iwas fantastic!

The staff were the most attentive of all the hotels we have ever stayed at, and we are well travelled! Genuine, polite, helpfull and so kind.

Wonderful staff, very comfortable and clean room, only minutes from where our daughter was attending a course.

This was our second stay at the hotel. There were a few little hiccups such as newspapers not being delivered, shower gel and loo paper not being automatically replaced, which explain why we have not given a full 10 this time around. Our tv initially did not work and we had to call for technical help, when part of the equipment was very swiftly replaced. We feel this sort of issue should not happen and equipment should be checked before guests arrive.

All the staff were excellent- really attentive, happy to serve us and cheerful and efficient. This is the kind of courtesy one seldom finds even in five star hotels these days. The hotel is very relaxing with a kind of colonial feel to it- old fashioned values and comfy seating areas. The room, a superior king, was well appointed with quality fittings. It was spotlessly clean. We also love the location at Russell Square.

As other people have found, the room was tiny, even by London standards. For one or two nights, this is ok, but could feel very cramped if one was staying for a week.

The excellent service

The room was very small

Probably the only cigar lounge left in town- don´t tell anybody

Very well staffed, with excellent service.

It was not a double bed but two single pushed together with bedding that didn't fit correctly.