The Montague On The Gardens  

Chambre jolie et très confortable. Salle de bains tres agreable. Personnel très efficace et charmant. Situation idéale pour visites et shopping

Un peu de bruit le matin tôt.

Le service était très aimable et efficace Le décor est original

la chambre était un peu petite

Tres belle hotel. Chambre superbe meme si petite. Decoration soignee

Personnel pas à la hauteur des lieux. Aimable mais pas très professionnel Petit dejeuner cher et peu copieux

Calme et discrétion emplacement privilegié

l'ambiance tres cosy la gentillesse de tout le personnel la recherche de la meilleure solution en matière d'hebergement le service de conciergerie

les chambres standards sont petites le prix des chambres est très elevé

Personnel accueillant et très à l'écoute. Tout est mis en oeuvre pour vous satisfaire. Chambre petite mais élégante et très cosy, salle de bains très agréable. Propreté impeccable. Situation géographique exceptionnelle entre plusieurs stations de métro très pratiques. J'avais demandé sur le site une chambre calme et cela a été fait avec le sourire.

Troisième séjour au Montague on the gardens et sans doute pas le dernier Qualité britannique de l'accueil et du service . Remarquablement bien situé

L'amabilité du personnel et la réactivité. Le côté cooconing très british (forcément) de l'établissement La propreté La situation géographique

La chambre qui nous était allouée au départ (214) donnait sur la ventilation des cuisines (bruit insupportable). On se serait crû en avion jusqu'à 23h et reprise à 5h30 le matin. On a changé et la 2e (Souveraine, 223) donnait sur la rue et un double vitrage était cassé. On avait l'impression de dormir sur le trottoir avec les bruits. Les salles de bains sont vraiment très petites (en tout cas dans ces 2 chambres). Nous n'en avons pas vu d'autres.

Le personnel accueillant, la situation géographique à deux pas du métro.

One of the best hotel in London. Fantastic terrace. Ideal location. Romantic. Perfect afternoon tea service. Good kitchen. Staff very friendly.

Standard double rooms are cute but tiny. Bed too small for 2 people.

The room was comfortable and charming, the location was great for walking, and the staff were very nice and helpful. We would highly recommend this hotel and would stay here again.

The room was good the staff were very helpful a lovely atmosphere in the hotel

The bathroom flooded when the shower was used, the bathroom floor tiles were badly cracked and the bathroom door was water damaged so it had been getting wet for a long time.

The staff are extremely friendly and helpful. The whole ambiance of the hotel is lovely, and although the rooms are not large, they are very stylish and comfortable. I like to say that the "feng shui" was right. The hotel has a traditional, old fashioned feel to it, yet the decor and facilities are all modern and up to date. We had a lovely stay and would definitely return for a longer stay.

Nothing, it was perfect.

Service, very friendly staff, all the free extras - mineral water, tea, fruit, biscuits, muffins, location, value or money.

Nothing

Location Was excellent. Staff were friendly and helpful The food look good, but we did not dine in the restaurant

The drinks were not replenished The beds were not turned down whilst we were out.

Location, staff and room service

Rooms are too small even for two people

It is first time when travelling to London I felt like being treated with respect and care. The hotel is cozy, friendly, clean and makes you feel less homesick. The personnel were nice, attentive and made me to feel important. Overall this hotel is what a hotel should be for its guests but you do not find too often in London…

Location Staff Accomodations Bed comfort +++

Nothing

Super efficient and friendly staff. Very high level of comfort and facilities. Excellent restaurant, good value for gourmet cuisine. Perfect location for theatres, shopping, sightseeing, while being in a quiet location with little traffic, near a large park and just behind the British Museum.

The daytime concierge was very, very helpful. All the staff were friendly and attentive. The hotel was cozy and a perfect location for walking and subways. I thoroughly enjoyed my stay and would recommend it without reservation.

Excellent and proactive staff, friendly and caring. We felt as long term clients. Convenient rooms, great dinner, nice selection of wine

Breakfast experience was big contrast to the dinner: capuccino made as coffee with cold milk, fruit salad in buffet made from not fresh fruit etc

Friendly. Decor good. Central location.

Room too small. Breakfast disappointing. Buffet was tired.

Nothing was too much trouble for the staff from the moment we arrived. Their caring and friendly manner and minute attention to detail ensured we left the bustle of the city far behind. Our stay was much more than good food and a comfortable bed, it was a thoroughly delightful experience.

Attention to detail; friendly and helpful staff; comfortable rooms. The little touches, like home-made biscuits and lip-salve on a bitter day, were especially appreciated.

Cramped exercise room.

Room decor, big comfy bed, nice toiletries, complimentary hand-baked biscuits, lip balm, water and hand-written welcome card. Amazing location, beautiful building and and surroundings, fantastic interior design. Friendly, attentive, efficient staff AND they take dogs!!

The room was a wee bit cramped but no major complaints given comfort & location.