The Montana Hotel  

Very cheap and very poor hotel. How can they show prices like that (from 380 to 1000 £ per night) and discount of 85% !!!! it's false and tricky that you publish and collect such prices/discounts best MDG

had good price for that location, probably because it was Monday

Room very small and basic, bathroom as well. Internet didn't work.

The staff were very friendly and helpful, the short stay was wonderful and room was just right. we would def go back to stay there for a weekend away again . thank you Montana hotel .

Position of the hotel and cost

Some of the staff were rather abrupt !

Location, value for money, comfort, friendly staff

Internet was not working for one time

It was a great place to stay with a helpful and friendly staff and close to transportation to anywhere.

No face towels or wash cloths or Kleenex but seems to be normal in uk or Europe. Guess we Americans are spoiled

Helpfulness of the Staff. They went to every length to ensure I had everything I needed.

lovely friendly greeting. They obviously knew we were coming, but they had a very friendly and personal greeting. All the staff were helpful and accommodating for children ( eg hot chocolate at breakfast). They also helped with details of the boat trip and discounts.

Was Attending an interview for an airline and the receptionist with the black glasses and blue stripe was really nice and welcoming, never seen someone like that anywhere else!!well done!

I booked a triple bedroom, since I've a 2 years old child. The bedroom wasn't huge, but extremely well organized, with a lot of useful drawers, a wide desk and a good wardrobe. The price was lower than South Kensigton average, and the quality/price ratio quite high. Friendly staff! The bathroom had a wide bath with shower, wc and a tiny sink: ok for English, less for Italians ... The building is ok, but the good point is its position: Underground just around the corner, several restaurants and shops in the street, Parks and Musea just at a short walk! The internal Indian Restaurant is another plus, but the spicy cousine wasn't the preferred one by my wife and young son, so we were there just once.

The location, close to the Gloucester Road underground, is excellent, although there are very many hotels in the area so it's not specific to this hotel. Room was small but convenient and the check-in staff friendly and helpful.

The check-out staff, contrary to the check-in staff, was unfriendly and rude. Breakfast room is extremely cramped and on a normal day it will fill up very quickly and you have to wait to be seated. This would be acceptable if it was to wait in a line, but the servants forced everyone to sit in the lunge (I guess a queue looks unpleasant to the people having breakfast?) and wait, and then picked people seemingly at random as places were vacated. Not a pleasant experience at all, and I missed breakfast since it took so long to be seated.

The location is perfect,Gloucester Station just across the street.Also there museums, parks,stores and restaurants in the area. The staff is friendly and helpful Good breakfast. .I really enjoyed my stay there and if I come back to London, I would stay there again.

I liked everything

Size of washroom Television did not work No comfortable seating Lack of hotel information in the room