Moor Hall Hotel & Spa  

This is a very comfortable venue

Warm welcome and immediate response to a small issue with our room. A classic style hotel, very comfortable. The restaurant staff in particular were outstanding; obliging in everything and extrememly friendly.

Lovely spacious well appointed and decorated room with big spacious bathroom. Very clean. Nice to have fresh coffee option. Breakfast was excellent too.

Comfortable room otherwise nothing special.

Room too close to the car park (poor position for a "Superior" room). Frequently disturbed by noisy visitors/guests arriving/leaving. I would have thought that a hotel purporting to be "luxurious" could afford double glazing to cut down the noise nuisance. The restaurant is a disaster - slow service and very poor food.

As I was visiting Tamworth it was the best of it's class within a good distance. Room was comfortable and warm if a little "tired" and a bit small. WIFI access was welcome as not always available. I was staying at the weekend and it was popular for dining with locals which is a good sign but not easy for a solo visitor! Food was good although I would have preferred some better selections of salads and healthier options - struggled to find something light but enoyable.

I have to admit to being really annoyed at being charged for leaving late. I didn't arrive untl after 6pm on the Frid and left at just before 5pm on Mon. I understand late check outs are at the discretion but when the room isn't booked out for anyone and the room was hardly used for the first day I think some lenience should come in. It will play on my mind for the next booking.

from arriving at Moor Hall until we left the Staff were friendly, helpful, and professional. The food was wonderful, and the service in the restaurant first class,waiters always on hand if you needed something, but we were not rushed and there was no pressure to leave. Overall our stay was very relaxing, and enjoyable. We would definitely visit Moor Hall again.

There was nothing to find fault with at all.

Warm, comfortable and calm atmosphere. Friendly and helpful staff. Very clean room and bathroom. Bathroom equipped with eco friendly toiletries (in case one had forgotten to pack ones own) Proper coffee available in room - not just instant coffee.

Politeness of staff comfort of rooms , log fires.

Poor tv choice, poor shower, breakfast was very dry

Good spa facilities

Superior rooms are about standard in quality. Poor value for money at this price

Loved the atmosphere and relaxing by the fire with family in the bar. Enjoyed the carvery, the food was great and the staff were friendly and helpful and even lit the candles on my sisters birthday cake and brought it out after our meal. The rooms were comfortable and relaxing and ours had a ggod view. It's a god meeting place for family from Cheltenham and Liverpool and Derby. Have used the spa facilitiies in the past and found them very good also. The grounds are relaxing and it feels like you are away from busy places as the grounds are well kept.

We've stayed at Moor Hall a few times as a little treat to ourselves. We absolutely love The Oak Room the intimacy of it and the lovely food. The whole ambience of the hotel draws us back every time and possibly the fact that Henry the Eighth stayed there aswell.....!

I attended at the hotel and stayed the night as I was a guest at a wedding. It was an enjoyable day with good food and the room and breakfast were good as well.