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Newest reviews for Moss Cottage Hotel

  • Andy
      United Kingdom
    October 14, 2013

    The manager on site that day was rude and Un co-operative We had a booking issue that was entirely the hotels fault which he did not offer to help on. In fact he possibly was the most rude and unhelpful hotel manager /owner I have ever spoken to. If it wasn't for booking.Com we would have been left without a hotel room that night.

    3.8

  • Sarah
      United Kingdom
    September 18, 2013

    In desperate need of a good clean and updating. Beds very very old and uncomfortable.

    3.3

  • Anonymous
      United Kingdom
    September 11, 2013

    Very accommodating, because they were 'quiet' they upgraded our 5 bed room to 2 adjoining rooms so that the children had their own space

    Showers needed to be upgraded needed a clean.

    7.1

  • Anonymous
      United Kingdom
    September 7, 2013

    The shower had hairs in it. There was no plug for the sink, there were water stains on the ceiling, there was no bins in rooms, no food on offer, we had one room with three double beds and one single, no draws for anything,no wardrobe, no hot water ran the tap for ten minutes no hot water came, no light on landing to see stairs.

    3.3

  • Nicholas
      United Kingdom
    August 20, 2013

    Bed was comfortable

    Remote control for digital box was missing so cudnt catch any football results before we went out wen the guy was informed of this who was running the place he said he wud replace ????? But did he ( no he didnt ) strips of tiles missing off the wall in the bathroom they had soap dispensors but no soap ( no security at nite door left open for everyone and anyone to just walk in ) worst place I have ever stayed

    3.3

  • Anonymous
      United Kingdom
    August 19, 2013

    The landlord was friendly and made us feel very welcome. The standard of rooms was what to expect for the money paid. Food was basic but good value for money and home cooked to order. We had an enjoyable stay.

    7.1

  • Anonymous
      United Kingdom
    August 16, 2013

    location

    make your own bed ,no service,shower filthy,

    3.8

  • Anonymous
      United Kingdom
    August 14, 2013

    The double bed was clean and comfortable, room a good size.

    * Staff unfriendly and 'Chavvy' * Public bar grubby and occupied by surly staff members watching T.V. Seemed to resent guests being present. * Door deliberately locked when we went to sit outside - we had to go all the way round to the back entrance to get back in. * Television/remote in room old and not providing basic channels. * En-suite shower room very small, although clean. * No dining facilities, a breakfast would have been convenient, even at extra charge. *No staff to be found in morning, back entrance left open - more like a third rate motel than a hotel/inn. * We shall not be staying there again.

    4.6

  • Anonymous
      United Kingdom
    August 14, 2013

    Excellent price. Friendly and helpful staff.

    Dated but you get what you pay for.

    7.9

  • Anonymous
      United Kingdom
    August 12, 2013

    Friendly, convenient

    some of the towels were a little dirty with some drown stains ! toilet brush had dirty toilet roll stuck to it. shower needed a clean

    6.7

  • Helen
      United Kingdom
    August 11, 2013

    Food was excellent. Good value for money. Clean and tidy. Friendly and helpful. Would come back again.

    8.8

  • Anonymous
      United Kingdom
    August 9, 2013

    average size location good

    car park dirty ,untidy appearance,shower dirty mold everywhere ,dettox mould and mldew remover and ten mins would av been fine

    6.3

  • Andrew
      United Kingdom
    July 14, 2013

    Friendly, good value for money

    8.8

  • Olatunji
      United Kingdom
    July 14, 2013

    What I got didn't match what was advertised on booking.com. The main reason why I booked this hotel was because it said there was wifi in all areas. This isn't true as the wifi was only available downstairs in the games room and pub. Impossible to do any work as people were playing pools and it made a lot of noise. Also said flat screen TV in rooms, this also isn't true. Had a very old CRT TV in my room. No bath soap etc.

    5

  • Robert
      United Kingdom
    July 12, 2013

    Nice clean comfortable room, tea/coffee provided.

    No soap provided! The bar wasn't open on the Sunday evening that I was there

    6.7

  • Anonymous
      United Kingdom
    July 7, 2013

    Location and friendly greeting

    Dirty room that hadn't been cleaned or vacuumed.

    4.2

  • Lawrence
      United Kingdom
    July 3, 2013

    room not servied,had to buy tea and sugar for second day,tiles falling from walls in bathroom,all furnicher ond and in need of replacing

    5.4

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