Moss Grove Organic Hotel  

Ambience refined relaxed welcoming

The greeting at reception was fantastic, and the room we had was fabulous, with a wonderful spa bath. The breakfast that the hotel serves was wonderful, with plenty of fresh and quality food on offer.

The only criticism is the price for the room - it is probably about 15% overpriced, but is such a wonderful place and location it is worth staying here.

Strong point: Its location in a lovely part of Cumbria Provision of an interesting self-serve breakfast.

Relatively small room considering the cost of an upgrade. No additional wc facilities outside of the room. Trendy glass door to the bathroom that did not fit and therefore did not provide privacy.

Superb location, great room, great breakfast, extremely friendly and helpful staff.

Perhaps some outside seatind and a bar would be nice.

The room was beautiful. We really liked the furniture and whole design of it. We also liked th atmosphere of the hotel and the buffet breakfast. It was an interesting and individual place to visit. We would definitely stay there again.

On Saturday after we got back from our walk there was no hot water - it was only warm. I know this may seem a bit picky but we would expect to have hot water in a hotel at this price. We spoke to the man on reception and he said he'd only just discovered the problem with the boiler on coming in that evening and that he realised it had not been working properly for a couple of hours. I would expect a problem like that to be sorted more quickly in a busy hotel like that.

Helpful staff , large bathroom , Very clean and comfortable , they also offered wide range of DVDs for free , the place is quite for those who wanna just relax and stay away from the city

Our room was in the third floor , no lifts available , I don't know how they rate cottages but for me this is like 3 star hotel .I didn't like the location, the lake was quite far .

standard of room,particularly as it was for one person. I am used to paying more for a pokey boxroom and a bathroom you couldn't swing a cat in. The room was large extremely well decorated and furnished. Lots of extras included. Bathroom had a spa bath and a seperate and large shower.I even had a view from the windows (and not of the bins) Exellent buffet breakfast

The area is amazing if you have not been go.

This is not a Hotel but a very nice Bed and Breakfast, very good it might be but if you are wanting a hotel experience then this is not for you, Breakfast is buffet and you have to sit around one table or around the Lounge on chairs. If you like B & B then this is fine but its an expensive B & B. There is no one in the B & B past 8pm so if you need anything there is no one around saying all that we had a great time and enjoyed our stay.

We loved this hotel, the location is perfect, the facilities are excellent and we had a fabulous time. We will definately go back.

The spa bath was really lovely and the superior bedroom we had was superb. The Mediterranean breakfast was second to none as it was clear that they made a big effort to ensure that everything was organic and very healthy. My husband and I were so pleased about spending our wedding anniversary day at the moss groove. It was so quite and looked like a romantic getaway. We care about the environment and its nice to see an hotel that clearly propagates this cause. The person we met at the reception was really helpful and he gave us information about walks around grasmere.

No lifts

Lovely breakfast, simplicity, relaxing, nothing excessive but everything done well.

Wardrobe space was limited so a hook on the bathroom door for a robe and one by the door for outer coats would have been useful.

This hotel is excellent without being pretentious. Very clean, spacious bedroom and bathroom, tastefully decorated and furnished. Large comfortable bed and excellent bedding. Particularly liked the relaxed arrangements for breakfast, being able to select and take to room or lounge area. Good choice of healthy options. The fact that refurbishment materials were ecologically sourced enhanced our experience. Ideally situated in the centre of the village. The staff are very friendly and accommodating.

No complaints but we would regard it as a 5 star B&B rather than a hotel - because of it's lack of facilities, such as a bar or restaurant etc. This did not detract from our enjoyable stay however. Would certainly return.