The Mount Hotel  

Staff were very courtious, location away from the town centre. Hotel has character. Executive Room based away from main building, so even though a wedding reception was held, we were not troubled by any noise.

good wifi

I liked the bed

The hotel is run by children, none of whom are business minded or pleasant to talk to. There wasn't a single member of staff who could answer a query with a smile. Beautiful hotel unfortunately the same cannot be repeated for the staff.

Comfortable bed.

Bathroom a bit tatty.

The friendly, responsive and professional qualities of the staff.

My bath was perfectly safe and clean but the enamel was chipped in at least one place.

Staff freindly, comfortable, clean and good value.

The old building's features, creaky floors and woodland surroundings.

Breakfast rather disappointing.

The room was comfortable, although, having booked a double, it was disappointing that it also had a single bed, which limited the space. There were several functions happening on Saturday night but, unusually, there seemed to be no bedrooms near the function rooms, so they caused no disturbance.

Check-in was slow and the couple in front of us, who had also booked via booking.com found that their booking had not been made. The car park is not large enough to cater for the large number of non-residents who were attending functions. It is also not well marked and the defined spaces are not at all easy to identify, especially in the dark. On return from Wolverhampton races just after 9 pm, there was only one space available and that was very difficult to use because of poor parking on either side of it. Breakfast on Sunday morning was a shambles! The whole room was laid up as tables of 10, which were very cramped. This arrangement encouraged large parties to sit and chat for a long time, so space was at a premium. There were not enough staff to allow the tables to be cleared, so we had to sit amongst the debris of other people. I have eaten bad sausages at many hotels, but those served at the Mount were the worst I have ever experienced, with no hint of any real meat; they were just like a paste. The chafing dishes were not regularly replenished and the food was not hot. A very disappointing end to a good stay.

i have used it for the last 4 years and like everything about it

Location

Room allocated was reflective on the price paid, would rather have paid more and had better room

Comfortably furnished. Quiet pleasant ambience.Good quality food and service of a by gone era.

Car park surface and parking plots. Driveway to reception. Car exit route from reception.Bar has football tv. No where to escape from tv in lounge.

Everything appart from breakfast shame because we have used the hotel before .

Breakfast was a joke cold coundnt even get a table on our own no glasses for juice no-one around to ask very unfriendly

We just stayed overnight and spent most of our time with family and friends. We would definitely like to come back for a longer break. Thank you for your friendliness and helpfulness.