Hotel Penzance  

Rooms were small, but normal for UK standards. Very clean, well maintained, and nicely set up. Bathroom was comparatively large. Overall room was attractive and cozy. Bed was comfortable. Attractive building in a very pretty location with very nice views.

Walls were terribly thin. I got to hear one neighbor snore all night and the couple next door's "romantic activity". Internet is pricey. I also took issue with their advertising of the fact that internet access was not included. I do realize that "internet available" does not mean it's paid for but it should state it outright along with the cost. Internet was also not available in my room. I had to sit in the lobby in order to connect and do work. Staff were very eager to help me with the connectivity issue in my room, but were simply unable to help and the hotel did not have access to more timely assistance. Lack of quality internet connectivity and thin walls make this a no-repeat stay for me.

Awesome small and wonderful hotel. Nothing you could ask was too much for Hotel Penzance. Staff are polite from the moment you arrive and have your case taken to your room to the moment you leave the hotel. The linen they use is good quality, the shower products are of good quality and the whole hotel is clean throughout. Impressed! Old fashioned good service!

The hotel is well kept and good food serve at the Bay restaurant

Wifi is too expensive GBP4/hr. Given the price of the hotel, they should offer free wifi.

calm and friendly atmosphere very relaxing all staff were very proffesional warm and approachable.

A beautiful hotel. Lovely people who went out of their way to make me feel welcome and appreciated. The room was clean and simple but every fitting, every aspect was perfect. The bathroom was large, the bed cosy and the heating worked perfectly. The view out over St Michael's Mount was gorgeous and inspirational. For me a highlight was the dinner at The Bay, an attached gourmet restaurant. The food was just spectacular - as good as anything I've enjoyed in London. The people were kind and helpful - really a perfect one night stay!

Bay Restaurant needs to change its menu more often if you stay for the week you run out of choices, not saying the food isn't excellant! Most of the staff are very friendly a couple need to try to relax more with the patrons..

Outstanding service in the restaurant.The food in the restaurant. The comfort of my room. I shalll definately be back.

This is a wonderful small hotel. I can only recommend it. One small disadvatage is its position on a rather steep hill. Not good for older people or anyone with a disability.

Heating

We enjoyed our stay and found it most relaxing.

On the Saturday evening there was a wedding party in and some of the guests were staying in the next room. They came up at 12.00 midnight very noisily went again from the room again, noisily, eventually came back to the room at 02.00 and put the television on loudly. It spoiled our night and therefore part of the next day.We would like to think that it might be made clear that other people may have come for some rest and relaxation. It coloured our opinion of our stay which was otherwise relaxing. Thank you. Mike & Sally.

The restaurant and breakfast were really great.

Only small points would be the decor in the rooms and furniture were a bit dated. We had a chest of draws with a handle missing. The bathroom was a bit cold and maybe central heating rather than electric raiators would be more comfortable for guests in winter.

The restaurant was excellent,food made a change from usual Hotel food though the rabbit starter looked better than it tasted.I loved the art work around the hotel, and the lounges were particularly welcoming. Staff were at al times helpful and friendly.

Unfortunately the bed in room 6 wasn't very comfortable and i spent a rather restless night.The water supply to bathroom left a bit to be desired. The hot water in the bath was fine but there was a very poor supply to the cold tap and it took ages to get the bath water right. The taps in the sink both dripped and i had to get up during the night to shut off. Also, pipe work was very noisy and there was noise from other rooms when people used their water.

Excellent staff and a very enjoyable meal albeit a little pricey.

We were late arriving and the girl on reception cheerfully helped us find food late at night. The rooms were very cosy. The restaurant is very good and popular locally, very good breakfast and dinner menu. Nice lounge areas in which to relax.