Best Western Mount Sorrel Hotel  

We stay at the Mount Sorrel as I have alot of relatives in Barry, if your lucky enough as we were to have a front facing room it gives you lovely views across the sea to Western. Staff a always pleasant, food is always good and hot. Your only a 5minute walk from Railway Station, which enables you to go into cardiff which has become a great city.

The car park being so steep makes it quite hard to park but then there is always parking on the main road.

We were made very welcome by the the staff on reception. When we put the TV on inteh rrom no channels were tuned in and the language was Lithuanian! Someone did come very quickly to sort it out, and ended up having to change the TV. Maybe they should have checked that one too, as there were some rather dodgy channels tuned in!

The car park is a nightmare and not for the faint hearted. No priority is given to hotel guests and it is very difficult to manoeuvre when busy. The free Wi-Fi was unavailable - but they were unable to offer any reason as to why. Room was very dark, and the bathroom was very dated. Better quality toiletries would be appreciated too.

Friendly and convenient. Reasonable price. Good that there are facilities such as gym and pool available but I did not get time to use these.

Challenging parking. Very quiet (weekday in January). Evening meal in bar not great (starter - greek salad was good; but curry fairly ordinary and I wouldn't normally expect a curry with rice to also come with chips).

Not many guests so very quiet

Tired and needs a some spark

it's a traditional hotel with a modern twist. Lovely big rooms, good food and a modern pool and gym. Good location near station and not far from beaches.

Supposed family room extremely small. Bathroom tiny as was the leaking shower. In our 2 weeks of travel this was the highest price we paid and by far the worst accommodation - should certainly not have 3 star rating.

We received a warm welcome, and all the staff were helpful. Our first room was clean and cosy, if on the small side, but adequate for a weekend break. We were moved the next night, room was clean and very spacious. A good breakfast was provided and we ate in the restaurant one evening, which was good. Thank you Mount Sorrel we had a lovely stay in Barry.

My partner got an unfortunate scold from the heated towel rail in the bathroom of the first room, there is no sign warning it could be hot, so beware.

The only good thing i can say is it was on Barry Island - otherwise Nothing

We Didnt like anything about this hotel - seriously Overpriced! I have even written a complaint to best western - Who havent even bothered to reply... So maybe the problems we encounted start at the Top and not just with the hotel. If the staff havent been trained how can you expect anything else !

The location of the hotel was the best part - although the hill was a little steep.

Very angry with the level of noise there was on Saturday night. With a wedding on, the hotel must have known the noise would have been high but we were not informed of the event and our room was placed above the music. I had to go to reception at midnight to get a different room - although this took some time. Unacceptable. The quality of the breakfast was also poor for the price.

Very good swimming pool and gym facilities.

The public rooms downstairs were fine but the accomodation upstairs was tatty and very old fashoned.

Staff were friendly

Car park is badly designed. Shower in room was awful, not a proper shower which had no power at all and constantly went hot & cold. Tiles in bathroom were black. Room although clean was very basic & over priced. Could not open window in room very wide so it was quite hot.

The staff was very friendly and very helpful,the room was very clean,which goes a long way when you can get into a bed with nice white clean and fresh bed linen

Confortable room with excellent view.were there for only a few hours so limited knowledge of facilities.