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Best Western Mount Sorrel Hotel
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7.2
Top
Based on
49
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Michael
With friends
Killorglin,
Ireland
July 1, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Mark
Mature couple
Dunstable,
United Kingdom
June 24, 2009
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Very poor breakfast |
7.5 |
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Sumeyeh
Family with young children
coventry,
United Kingdom
June 2, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Greta
Mature couple
Wrexham,
United Kingdom
June 1, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Family with older children
United Kingdom
May 24, 2009
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upgraded to superior room, was much better standard and was dealt with promptly. Had requested a smoking room, however even though I am a smoker was surprised at how poor the room was ventilated. Had to request a non smoking room. |
6 |
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David
Young couple
Cardiff,
United Kingdom
May 10, 2009
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Superb friendly service - lots of smiles and offers of help... Even the cleaning ladies! Doesn't look much from first impressions, but it has a subtle charm that grows on you. Small yet sufficient, clean and pleasant.... A great night sleep and cracking breakfast! Out-dated bar, hallways and rooms - decor and furnishings are a little reminicent of what I imagine to be the originals? This is not to say that they are overused in any way however, everything seems to be well kept and maintained. Original room tariff seems a little too expensive - wouldn't have gone there without reduced rates, although from my (cheaper) experience - very good value for money! |
9.5 |
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Anonymous
Mature couple
United Kingdom
May 9, 2009
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The room and full breakfast The bed was too soft and there was only one bath and hand towel for the 2 of us, even though 2 of us were booked in. Inconvenient to ask for another set. |
6.5 |
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Michael
Solo traveller
rugby,
United Kingdom
May 4, 2009
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The rooms were adequate and the TV showed Sky Sports, a definate plus to travelling workers. I thought the quality of the food at breakfast could be improved. The sausage was tasteless, the eggs were lying in a pan of water and the bacon was of very low quality. |
8.5 |
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Paul
Mature couple
Portsmouth,
United Kingdom
May 3, 2009
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The easy location Staff and Breakfast was excellent. However, the room was very small with an inadequate shower over the bath, very poor lighting over mirror and no storage space i.e. shelf in bathroom. The mattress was lumpy and the carpets going up the stairs to room 15 and in the room were badly stained and threadbare. |
6 |
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Katarzyna
Young couple
evesham,
United Kingdom
May 1, 2009
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This reviewer provided a score but did not have any comments |
5.5 |
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Michael
Young couple
Wantage,
United Kingdom
April 22, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Martin
Young couple
Fleet,
United Kingdom
April 9, 2009
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Service from the hotel employees was excellent, the Breakfast was freshly cooked rather than a buffet, and was all decent food. The communal areas were all clean and tidy. The Car park is a little inadequate (read tight) for a hotel of this size, and is on a bit of an incline (not for the faint hearted). The matress in our room was perhaps a little too soft for comfort (ours anyway), and we often ended up rolling to the middle. |
7 |
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Andrew
Solo traveller
Ascot,
United Kingdom
March 30, 2009
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The service, particularly from Josh, the view and the restaurant for breakfast The bed was a little soft as you could feel it's base, the extractor fan in the bathroom was noisy and I would have liked internet access in my room. |
6.5 |
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Adrian
Mature couple
Newport,
United Kingdom
March 30, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Gloria
Mature couple
Newbury,
United Kingdom
March 14, 2009
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We were most impressed with the hotel and the service and would most certainly book again if we are in the area The only disappointment is that the swimming pool was not available at the time of our visit |
10 |
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Christopher
Mature couple
Cardiff,
United Kingdom
March 10, 2009
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This reviewer provided a score but did not have any comments |
5 |
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Andrew
Solo traveller
Ascot,
United Kingdom
February 27, 2009
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The staff the wake up call was 15 minutes late |
6 |
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Alan
Group
Wrexham,
United Kingdom
February 23, 2009
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Breakfast |
7.5 |
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Anonymous
Solo traveller
United Kingdom
February 20, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Richard
Mature couple
Gorseinon, Swansea,
United Kingdom
February 16, 2009
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Friendliness of staff. Cleanliness of hotel Heating was not working in bedroom. Although temporary heater was privided which was adequate for bedroom, bathroom was cold |
10 |
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Marlene
Solo traveller
KILMARNOCK,
United Kingdom
February 11, 2009
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room was very basic and old fashioned the bathroom had cracked tiles on the floor, I stay at a lot of hotels and in my opionion this was very poor value for money. The food was also very basic |
5.5 |
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Anonymous
Young couple
United Kingdom
February 9, 2009
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The staff were very friendly and happy to help. |
10 |
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Anonymous
Mature couple
United Kingdom
January 24, 2009
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Nothing.Had to move rooms 3 times. Problems e.g. windows wide open & no heating switched on on freezing night. Changed rooms -no heating & TV not working.3rd room was for smokers so all windows open.Cooked breakfast poor & cold. Waiting staff helpful had to complain to get any other egg option than cold scrambled. Wont be going back. |
3.5 |
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Ian
Mature couple
catford,
United Kingdom
January 20, 2009
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the staff where very helpful in all matters about the local area and hotel the bed was far to soft |
6 |
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Rosalind
Mature couple
plymouth,
United Kingdom
January 5, 2009
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efficient and helpful service |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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