Murrayfield Hotel & Lodge  

We were thoroughly impressed with the hotel. The rooms were beyond our expectations, the desk staff couldn't do enogh for us and the breakfast was more than adequate. The close proximity to the bus stop meant we didn't need to use our car, which was just as well because of the chaos in the town centre!

We couldn't find anything we didn't like about the hotel.

The location was fine. We were able to get a very early breakfast prior to our departure.

The hotel and rooms were clean but generally needed upgrading. Everything looked rather tired and dated.

The staff were extremely friendly and helpful. Check in wasn't till 2pm but we arrived an hour early and they let us check in early. The room was fantastic. Very modern and very clean. We are planning another trip to Edinburgh soon and we will definately be staying at the Murrayfield Hotel.

Friendly & helpful staff. Clean rooms.

No quiet lounge/library type area for relaxing.

Excellent value for money and very friendly and helpful staff.

Staff attentive, friendly & helpful. Chef catered to our (special) requirements well & food was good.

Mattresses were harder than normal & require updating

In the right location for us. Comfortable bed. Good bathroom. We have used this hotel for many years. Still basically a reasonable hotel but this time was a real disappointment.

Staff were overly attentive to the point of being a nuisance. Bar is noisy. It needs more carpet. Bed sheet had a blood stain on it. Electrical card switch held on wall by sellotape. Food well cooked but choice of dishes limited and not imaginative or interesting. This was a deal price and hotel served a useful purpose but we certainly wouldn't use it at the full price. The wardrobe arrangement is a nuisance and does not work well.

The staff were all fantasic, very good rooms for a very good price, great location for both the zoo and for shopping. Bar food very good and at a very good price, breakfast fantasic. Thursday night is quiz night and all free to enter. Family friendly which is always a bouns when the children are happy so are the parents. we would highly recomed this hotel and we will be back again to stay

The outside of the hotel is attractive, and inviting. The staff were polite and courteous. The reception/manager refunded us in full due to problems. My guess is that the whole hotel and additional accommodation requires major refurbishment. If this were to happen it would be a fabulous hotel.

Upon arrival we paid for our room and then was taken out of the hotel to a house some distance from the main hotel, which was a major surprise. The paint work was badly chipped and scrapped. I booked a double room but was given a family room which was not conducive to a romantic setting. The room was dirty, the tv was tiny and the signal appauling. The hot water was dangerously hot, the noise from a boiler, fridge and outside traffic meant a restless nights sleep. The bed was wet from previous guests, no telephone in the room to contact reception to request assistance. The lighting in the room was inadequate so couldn't see to put clothes in wardrobe.

The first night we came, very late, my bed was not prepared-no cover,nothing! Needed to run downstairs to ask somebody to do it.He said: no idea,as I am replacing somebody here.. It was very late, I was tired and it took long time. Besides the heating didn't work!! I needed to sleep in cold room. Few days there was no heating, as they didn't know when the specialist will come.I Needed to fight that the move me to other room at least for one night in other building, where there was heating.. For me it's not acceptable to treat people in this way! The ladies working in hotel are totally not professional, one of them could not even prepare proper invoice for us, as didn't now the system well.She promised to prepare it next morning,as we were supposed to leave at 5 in the morning, we came,she was not there and she didn't do anything correctly,as she promised,she should know at least that in an invoice address is needed and other important details,as we asked her for that few times! .No comments..she should get some training apparently. I don't recommend this hotel at all, if you want to have quiet time!

The room we had was excellent we got room at a discounted rate of £59 And was upgraded to a superior room upon arrival. Great value and service the bar area and staff were great! Was happy with the full Scottish breakfast and variety! Would use hotel again especially if this great price was available again!

I enjoyed the food in the restuarant, the menu had lots to choose from and my meal was really tasty. The staff member on reception was friendly and was interested in helping with my queries.