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Gardners Crescent , Edinburgh, EH3 8DG, United Kingdom – Show map
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98 verified reviews
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My-Exchange Apartments's staff speak: English
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WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is needed) and costs GBP 10 per day.
Family rooms, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
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Based on 98 reviews
Value for money
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I chose this apartment for NYE and it was in a great location. I had easy access to a Tesco and restaurants. The parking was easy to access as well. The apartment was very spacious and comfortable.
The water pressure was randomly changing as well as the temperature. I was able to take a shower but it was very frustrating.
Great location - quiet yet walking distance from city centre. Opposite Tesco so no need to take any food. VERY Clean - bright - plenty of space. parking underneath. easy to find.
There were some light bulbs not working so really nothing!!!!
apartment location professional staff/service
hidden costs: parking and excessive charge for taking a pet
Location near everything. Warm apartment. WFI good. Tesco express walking distance.
Very bad directions given to apartment. Could do with some better cleaning clothes. Shower main bedroom mouldy smelling. No instructions on TV or anything else. Don't tell you where supermarket is or about local transport. Emergencies numbers etc. careful about stepping out on deck very slippery with frost.
Location Cleanliness More freedom than a hotel
The location was good, close to main road and amenities. The apartment was very clean, comfortable and with good kitchen facilities. I would use again and would recomend to friends.
I found the apartment cold, no extra duvets available, so we had to undress the other bed to be able to use it as an additional one. No hot water in the en-suite, so unable to take a bath or shower there. Electric shower in the shower room had low pressure so cold and hot water would come out intermitently. Our stay was very short and we managed without calling for help/complain. However, it would be nice if management could take this feedback into consideration for future guests.
nothing was negative
Brilliant location and amazing set out
Broken handles, building site was loud in sitting room but didn't bother us in bedroom Some handles were missing, one came off as I opened the door.
beautiful 2 bedroom ground floor apartment. Within walking distance to all the attractions. Tesco right at our doorstep. Beautiful decking.
Couldn't find heating control
inside the apartment good facilities
location is in a very dark area. If I had been on my own I would not have stayed here.
In a good location with plenty choice of eating out . Flat was spacious and nicely decorated .
A couple of lights weren't working and we couldn't get sky because there was no connection cable linking it to the tele apart from that everything was great .
the manager was really nice and he did his best to solve the problems encountered. he changed me to a better appartment (bigger and with a balcony) in compensation for some trouble getting the keys and with no wifi working for the first night. he gave me back the money from the phone calls I made to deal with this problems and he even left a present for me in the appartment to compensate .
I had trouble to get the keys on my late arrival. also wifi did nit work on my first night, which was quite disturbing as I had some personal issues to solve. I couldn´t find the hairdryer (apparently hidden in a wardrobe)
+ nice location in 15 min walking distance to Edinburgh castle + well equipped and large apartment + very clean + friendly staff at key collection + parking in basement garage
- very sensitive smoke detector in kitchen - curently there is a construction area in direct opposite (noise) - mistake in the administration led to the situation that someone strange received a key for our apartment and came in while we had dinner
Location was excellent!
We had issues with cleaniness! Shower stall has black mould because it remains wet for the entire duration on one's stay! The Ottoman cover was stained. Should get rid of the carpet in the bedroom because of dust mite.
Apartment location, very nice and comfortable, well furnished, very comfortable bed, well stocked kitchen, good laundry facilities
Given wrong access code to internet, rang several times took over a day to sort this, and we were trying to run a business from Australia with this internet. Staff mistake just not good enough.
Comfortable Exceptionally clean Beautifully decorated Well-equipped Convenient location
There wasn't anything I disliked.
Location Nice light apartment Well equipped
Sheets smelt fusty (no fragrant conditioner?) Show in master bedroom en-suite needs attention to based and dirty grouting (we didn't want to us it!) Some issues getting in through coded access doors and also loo flush in en-suite was faulty. Between and under cushions on sofa not cleaned - bits of sweets etc
Within walking distance of the city centre this was a very nice apartment, conveniently located. If you don't want to prepare breakfast there is a great breakfast venue at Loudons just around the corner. really enjoyed our stay!
the apartment was lovely, two bathrooms, comfortable beds, Lovely patio, large living room, much better than we expected.
I as traveling with my parents, and we felt like at home in the apartment! The facilities are good, the apartment is very clean and spacious. Our room was on the sixth floor I think, so we had a nice view of Edinburgh by just looking outside the windows in our bedrooms. When we just moved in, our wifi wasn't working, and the staff prompt sent someone up to help us fix it. We really enjoyed our stay.
Safe Parking Easy walking to city-centre.
Strange smell in the entrance of the house. Working in process close by.
Large spaces. All amenities available
You have to collect your keys from a different address and walk with your luggage. The bed wasn't double but 1.5 size. We asked for linen since someone slept on the sofa bed but they said that no linen was available! No cleaner came for the 5 days that I stayed
When I checked out, I returned all room keys and remote control for parking gate, but forgot to return a parking pass which is a small coated paper to be placed on dashboard. The staff on reception didn't point this out upon check-out and let me go without any comment. Later, I was called up by them to return this thing but it was only after I drove down to Liverpool. So, I sent it via Royal Mail 1st class and it took 4 days including weekend. Later, I was charged GBP 40 (GBP 10 pounds per day!) for the reason that the next guest couldn't use the parking space for 4 days! During my stay, I didn't display that paper on my dashboard and I had no problem in parking. Further, I have not given any evidence that next guest was unable to use the parking space or he/she had got GBP 40 from this guys or not. I told this is too much and I wasn't informed of this charge but the lady kept saying it is their policy and it was my mistake & responsilbity not theirs.Very dissapointed by their greedy policy and attitude shown to me after they got what they wanted - money!
Really good place, very clean and tidy. The receptionist staff was very nice, welcome, and helpful.
This was a lovely quiet and secure location and perfect to unwind after a day doing the sights of edinburgh etc.
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