Mytton and Mermaid

Beautiful rooms, friendly staff, great food - breakfast was sublime.

well positioned for the lovely old town of Shrewsbury and for the wonderful countryside of Shropshire

location relaxed atmosphere friendly bar spacious room

poor breakfast-no fruit,cooked options good but rest poor. Cheap toiletries.

The hotel is lovely, with individual rooms all of which are very nicely appointed.

Rooms were nice.

Evening meal was not at all good. Two of us left most of the meal.

Friendly staff good atmosphere in restaurant/bar

No lift and very steep stairs

traffic noise

The whole experience was very enjoyable. The staff were very friendly and helpful and requests were dealt with in a very positive way. The food was excellent. The location was lovely,next to the river Severn; great for visiting Shrewsbury and the Shropshire countryside. We would definitely stay here again should we visit Shropshire.

Nothing

food was excellent

Very friendly

We stayed at the Mytton and Mermaid as part of a weekend break. Set back from a rather busy road, the hotel gardens to the front of the buidling and River Severn running to the side of the hotel made it a lovely setting to relax with a drink before our fantastic dinner. Attingham Park Estate (National Trust) is directly opposite the hotel with acres of lovely park land to walk off the pounds gained from the great food! Staff were all really helpful and friendly. We'd definitely stay at the Mytton and Mermaid again.

Enjoyed the breakfast.

We had a problem in the booking - confirmed as double room but then told we had to accept a single, this was agreed at the singles rate and told an extra bed would be put in room, this in fact was a mattress on the floor! very stiff back the next morning! Suggest that the internet booking system is in line with the actual booking to avoid others being disappointed. as we were attending a family function we were limited to chose but in hind site would have not accepted the single plus a mattress option.

Lovely location right on the river

Room over priced and wifi was awful ie it didn't work

The things we loved. First impressions - Beautiful building, gardens and views. The garden, lawns and steps leading down to the river Servern with the Antique style metal garden furniture, very romantic and relaxing - "special place." Loved the deco throught out the hotel. A good mix of area's for eating, drinking and relaxing. From teak traditional furniture on the front lawns, to modern Rattan furniture in the under cover court yard. The Bar area with it's large fireplace is fitted out with secondhand and antique furniture, lovely comfy sofa's, tables decorated with pots of rosemary and lavender. The ideal place for eating and drinking. The resturant with it's clever room dividers is a lovely setting to enjoy the delicious meals and fine wines. The staff cannot be faulted, polite, efficient, happy and lots of smiles GREAT SERVICE. Every where very clean. Love our stay

What we didn't like; That I have put on 1/2 a stone in two days. Would be nice to have more cushions available to seat on in the resturant and softer pillows in the bedrooms.

I used to live near here. The hotel staff are friendly and efficient. The food is very good and the location is excellent. An ideal romantic location.

Nothing

Hotel staff very friendly and accommodating. Breakfast is more or less "full service", which is a nice change from the standard heaps one finds in the usual buffet style. The cook even tried (unsuccessfully) to prepare two fried eggs "easy over".

Very "quaint", which is a euphemism for "you crash into things". The water pressure for showering was reminiscent of that in a caravan, without hook-ups. Pitiful. The crashing into things more or less cannot be helped, with the exception of the rather annoying glass shelf directly over the sink, making brushing ones teeth a potentially painful experience. Thankfully I manage to not break the thing with my head. There's no excuse for the low water pressure however. Assuming that 220 volt power is available at "the Mains", an adequate water pump should solve the problem. Someone decided to install the cheaper version is all.

Very nice staff helpful and courteous

Carpet a bit tatty up the back stairs from reception area to Room 3.

Reception was very good - very friendly and very efficient. Room was more than adequate with a good bathroom and plenty of guest "freebies". The age of the building was obvious in the uneven floors but not a problem. The food in the a la carte restaurant was exceptionally good and the service was good. Very busy but staff coped well. Obviously very popular with local people as the bar and the restaurant were full. Very pretty location and directly opposite to Attingham Park which was handy. We were celebrating a very significant anniversary and the hotel gave us complimentary glasses of champagne - a really nice touch.

A lot of stairs and corridors to negotiate to get to our room which was quite difficult with suitcases. A very bright floodlight shone directly into our room for most of the night. Blackout curtains would solve this. Breakfast was a bit of a let-down after the wonderful dinner the previous night. Choice of self-serve cereals etc was limited and the service didn't match the night before. Each cooked dish is prepared fresh to order so was quite a time but not a problem. A pot of coffee / tea per table would have been nice instead of having to wait for the waiter to bring refills.

Friendly , good location

Food in main restaurant .Over priced & not very good.

Don't get a room adjacent to the road very noisy all night

Location good pleasant atmosphere

Staff seemed a little disorganised

Excellent service, friendly and obliging staff.

Liebevoll und individuell eingerichtete Zimmer! Zauberhaft! Tolles normales Restaurant mit sehr schöner Atmosphäre und sehr leckerem Essen.

Had nice surprise on arrival as they had upgraded our room. Very friendly staff, lovely rooms- very comfortable & clean. Bar & restaurant very nice, good service & nice atmosphere. A lovely stay.

Hotel was shabby chic good old fashion A touch of the past food was good location good yet not to far from town

The stairs also not many twin bed rooms with shower only older people may have problems getting in And out of bath