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Newest reviews for Nant Ddu Lodge Hotel & Spa

  • Anonymous
      United Kingdom
    September 1, 2014

    Dinner in the restaurant was fantastic with great food and helpful staff

    Pillows were like bricks and mattress lumpy. Bedside lights looked very pretty but impossible to read by. No shower Breakfast mediocre especially considering how good dinner was. Reception check in is in the spa, which necessitated a very long wait as 3 spa guests were haggling over their bill. Disappointing

    5.4

  • Anonymous
      United Kingdom
    August 24, 2014

    I loved the food.

    No, mobile phone reception and no wifi from my room. WiFi in the bar was vary slow.

    7.5

  • Michele
      United Kingdom
    August 24, 2014

    The room and food were lovely. Location excellent for what we wanted.

    The jacuzzi was out of order when we went to use the spa. There was a note of apologies but we were very disappointed.

    9.2

  • Terri
      United Kingdom
    August 19, 2014

    Very comfy bed Relaxing in the pool/sauna/steam room The MOST delicious meal in the bistro. Generous cooked breakfast. Helpful and professional staff.

    The jacuzzi wasn't working.

    8.3

  • Anonymous
      United Kingdom
    August 18, 2014

    Food surroundings Staff attitude Good customer service

    standard of the room compared to our friends who had a better room and bigger we had to pay the same price Bit of a damp odour in the corridor from reception through to the dinning room

    7.1

  • Alex
      United Kingdom
    August 14, 2014

    Good location, good food, comfy bed!

    The weather!

    7.1

  • Anonymous
      United Kingdom
    August 8, 2014

    Friendly and helpful staff Lovely food Location Large swimming pool

    Had two beauty treatments by two different therapists. One was very good, the other was very rushed and not v relaxing. They were very busy but....

    7.5

  • Jane
      United Kingdom
    August 4, 2014

    I go to Nant ddu on a regular basis, especially when I'm feeling stressed! The staff are all friendly and so helpful. I usually have a treatment, which is a great way to unwind, and love to relax with a swim, and a lovely meal afterwards, the rooms are always clean and so comfortable, I would thoroughly recommend it to anyone who just wants a bit of time out!

    Nothing

    10

  • Robert
      United Kingdom
    August 2, 2014

    Location,staff and restaurant

    Nothing

    10

  • Henry
      Netherlands
    July 29, 2014

    Beautiful location. Gorgeous garden, plants and flowers. Friendly receptionist.

    The attitude of the personnel, almost rude at times. With memories of former stays, this seemed a different place. Rooms were only partly cleaned, beds remained unmade. The included buffet breakfast is a very simple affair but the "full Welsh" at extra charge is very tasty!

    7.1

  • Helen
      United Kingdom
    July 25, 2014

    Location & Staff were good. Enjoyed the lounge and had a very good evening meal. Swimming pool good, gardens very pleasant. Ideal for getting to the Welsh Show.

    l'm afraid we were disappointed with the two rooms 13 & 14. Beds hard, fittings tired and just lacked a warm atmophere. It felt a bit 'funny' as they are semi outside if that makes sense. I am sure if you did them up and the corridor leading to them (ie carpet) they could be made much more attractive and warm feeling.

    6.7

  • Kelly
      United Kingdom
    July 21, 2014

    Loved the general feel of the place and the pool. The owner was extremely polite and friendly and the evening meal was incredible!

    The bed was quite hard, I pulled a muscle in my back in the bed in the night :( !

    7.9

  • Anonymous
      United Kingdom
    July 13, 2014

    The food is excellent.

    The spa facilities were poor.

    6.3

  • Sophie
      United Kingdom
    July 12, 2014

    Spa Bar staff Chef Meal Room

    9.6

  • Anonymous
      United States of America
    July 10, 2014

    The staff were just lovely, from the moment we checked in to the moment we checked out: helpful and very friendly. We ate dinner in the bistro and the food was wonderful (especially the Welsh lamb!) We very much appreciated how accommodating both the wait staff and bar staff were!

    The rooms were basic and clean, but I was a little disappointed to see rusty taps, and and an extremely rusty towel holder above the bath. I would not have expected rusty fittings in an hotel of this kind.

    8.3

  • Robert
      United Kingdom
    July 4, 2014

    Excellent staff and wonderful dinner menu.

    Nothing

    10

  • Jessica
      United Kingdom
    July 1, 2014

    Great food and leisure facilities. Just what we needed!

    During my stay, I booked a full body massage. In the brochure, it stated that it was 55 mins however I only received a 45 mins altogether. The shower was disappointing. The system was old and it was hard to adjust the temperature.

    7.5

  • Alison
      United Kingdom
    June 30, 2014

    The food was superb

    The room was a bit noisy above the bar

    7.5

  • Julie
      United Kingdom
    June 28, 2014

    Very pleasant outside tables

    Unable to make spa appointments despite making a request when booking several weeks prior to stay

    7.5

  • Graham
      United Kingdom
    June 27, 2014

    Food was great

    9.2

  • Sharon
      United Kingdom
    June 22, 2014

    It was a lovely place

    The reason I put poor for , value for money. Was I had the dog with me and I was restricted to my room or garden and as such could not sample the rest of the amenities. And therefore the price of £75 per night was very expensive

    8.8

  • Simon
      United Kingdom
    June 18, 2014

    We were a party of four and we stayed for two nights. The facilities were very comfortable, the food was very good and the staff were very attentive. We would be happy to recommend it to friends and family (in fact I already have!)

    Our friends had no hot water on the first morning and our shower in the en-suite went from hot to cold constantly. The bedrooms are starting to look a bit tired. The staff informed us that they are busy trying to upgrade the facilities and it was obvious that it was needed in some areas.

    8.3

  • Sarah
      United Kingdom
    June 4, 2014

    Lovely welcoming staff. very comfortable bed. lovely views from the windows.

    We had been to a late function so woke at 9.40am the following day. cooked breakfast should be available later than 10am. You should also not have to pay for it if your room is £105 a night!

    7.1

  • Hayley
      United Kingdom
    June 3, 2014

    I did like the room decor. Very cosy

    The cooked breakfast is not value for money The room was too hot so found myself waking up during the night. Could not open window as situated on ground floor

    6.7

  • Helen
      United Kingdom
    June 3, 2014

    Everything was perfect, the staff were really helpful. Spa facilities quiet and relaxing and food was ourstanding. Will definitely be going back

    10

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