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Sloane Avenue, Kensington and Chelsea, London, SW3 3DW – Show map
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1618 verified reviews
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Chelsea Cloisters's staff speak: Romanian, Portuguese, Japanese, Italian, French, Spanish, English
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Food & Drink
WiFi is available in the hotel rooms and charges are applicable.
Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.
Private parking is possible on site (reservation is not needed) and costs GBP 140 per week.
24-hour front desk, Luggage storage, Laundry, Dry cleaning, Fax/photocopying
Safety deposit box, Family rooms, Lift, Heating
Romanian, Portuguese, Japanese, Italian, French, Spanish, English
14:00 - 22:00 hours
07:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1618 reviews
Value for money
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Neighbourhood. Safe and walkable. Good restaurants and services.
No free wi fi on premises. Had to rely on Starbucks down the street. Phone was also outrages to make local calls.
Convenient location Good basic facilities
Noise from other guests (or staff ??) late at night. Hopeless internal mail delivery
Location, room was clean, neat & comfortable. Well set out rooms
Would of liked tea & coffee in the room
It was old and rundown - no wifi
Good location with clean bedding.
Toilet in foyer were dirty and littered. The accommodation was not very clean and in need of refurbishment.
Location was good.
Having to ask on more than one occasion for a pillow to be delivered to our room. Wasn't impressed with the washing/drier. It was a very tight squeeze in the en suite.
some rooms are old
some rooms are old
Location was great the staff were helpful especially domestic.
Could do with new bed pillows and bathroom update
The location was excellent. The room was quiet. The kitchen facilities adequate for a short stay. There was abundant hot water. The cleaning staff were friendly and helpful. The room was always clean.
The bed was terrible. I slept on the folded duvet. A friend lent me a cover to put over me. Surely, a comfortable bed is the most important part of a bedroom!! I had to borrow an extension lead to be able to dry my hair in front of the bathroom mirror.
Location and staff.
It was very bad smell in the room. We try everything to get rid of it, but it was impossible.
Improvement on the facilities.
Not changing the towels and beddings everyday.
Location,, Clean sheets & Plenty of clean towels & hot water...
Very disappointing, did not meet our expectations..Apartment was not at all like the pictures & write ups displayed.. Being in Chelsea was expecting something quite modern.......! Overall cleanliness was poor... Very tired and dated Bathroom & Kitchen and the sofa certainly had seen better days ..Every room in need of a make over & paint job..! Did the job of somewhere to sleep and have a shower. Certainly wouldn't have wanted to stay for more than one night..
First night we were located in a room on the third floor very small (only 10-15 cm between the bed and the wall which made it very difficoult to have access to the bathroom and the other side of the bed) plus in was quite noisy. From day 2 (we stood for a week) we were located in a room on the 8th floor, nice view, very little noise, a little more space. Kitchen was tiny but it was convenient to have it. There was a problem with the washing machine but it was repaired after notice. 10 minutes walk from South Kensington metro station, supermarkets and restaurants in the vicinity. Central.
Very small rooms. Smelly bathroom. Flush didn't work propely. Washing machine had old smelling water sitting in it. Need to take care of the idraulics.
Spent 6 nights - suited my needs completely - love self catering
Small thing when I stayed before I had a street view - I will ask in future
room too hot, very noisy, pokey, dirty
Staff were excellent,both at the front desk and in the office . The rooms were cleaned to a very high standard by excellent maid service.
room 812 had a significant noise problem , road traffic and air traffic. The bed was very uncomfortable, possibly due to mattress age
There were mice in the kitchen I complained to the staff and nothing was done at all.
Apartments were an ideal tourist base. Major museums on the doorstep and plenty reasonable restaurants,bars and shops within walking distance. It was comfortable and right for the price we paid. We would stay there again.
We were on the 8th floor which was good but still quite a bit of noise from the street.water pressure for the shower was poor and the apartment overall needed redecoration and updating.
position and price for value is excellent. 5 minutes walk from South Kensington underground station
room was extremely small and this wasn't clear from the pictures cleaning services were poor
Kitchen includes washing machine. Hotel close to restaurants and tube station.
No airconditioning required windows to be left open on warm evenings. Room was very close to a night club and noisy patrons leaving kept us awake until 2-3am.
Location was outstanding- near to Kings Road, Harrods, museums and tube station ( South Ken) Staff helpful Room was clean
The rooms need total modernisation. No one wants to stay in a place with wood missing from bathroom furniture, kitchen was tiny and in need of renovation. Upon arrival the lightbulb was broken in bathroom which is never a good sign!
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