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Sloane Avenue, Kensington and Chelsea, London, SW3 3DW, United Kingdom – Show map
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1625 verified reviews
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Chelsea Cloisters's staff speak: Romanian, Portuguese, Japanese, Italian, French, Spanish, English
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Food & Drink
WiFi is available in the hotel rooms and charges are applicable.
Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.
Private parking is possible on site (reservation is not needed) and costs GBP 140 per week.
24-hour front desk, Luggage storage, Laundry, Dry cleaning, Fax/photocopying
Safety deposit box, Family rooms, Lift, Heating
Romanian, Portuguese, Japanese, Italian, French, Spanish, English
14:00 - 22:00 hours
07:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1624 reviews
Value for money
Show reviews from:
I liked that the bed wasn't terrible and the location was exactly what I needed.
Windows open or closed the noise was the same: like having a bed in an intersection. There are no smoking signs but when I awoke unable to breathe the desk told me very rudely that smoking in rooms is optional. Opening the kitchen door blocked half the kitchen. Had to sit on the counter to close the door. Had to step behind the toilet to close the bathroom door. TV was possessed by a ghost.
good location. cleanliness
noise from road. oh the noise!. small bed
Location. Acceptable for cost and location but could have been so much better
Tired décor, particularly in the Bathroom. Didn't use the mini kitchen so no comment on this. Bed area good on one side, Lounge basic.
Excellent location. We were given a free upgrade on arrival to a larger room, however we requested a change as we were not happy with the room. Great facilities in the kitchen and staff were very helpful.
Rooms are in need of attention. Room we were first given smelt damp. Mattress was poor, TV didn't work and generally felt unclean.
Reception area was clean and tidy
The unit we booked was unavailable the first night so were put into a smaller unit, which was really too small for 4 adults, No wine glasses in next unit. The fire alarm went off on the last night we were there the Chelsea Cloisters procedures left a lot to be desired
Location Staff did their best to accommodate us.
If on business not enough cupboard space for clothes, the work space is small and uncomfortable and internet access which you pay extra for intermittent. The washing machine didn't work.
location convenience quiet
layout of rooms
The bed and lack of space in the bedroom.
A little run down and doesn't live up to its billing as luxurious accommodation. Overall very disappointing.
Poor service from staff Being told i would have to pay to change the bed linen ( they only change it once a week) Bedroom far too small when you open the bathroom or kitchen door it hits your bed. I could go so many bad things.
Smelt of smoke and in poor decorative state everything very tired
Location and availability of discounted parking
Studio room very small and run down in need of redecoration
Separate kitchen. Small dining table.
Had to wash our own towels. No hairdryer. Room was too small for a 8 night stay.
There were ants in the kitchen.
Closest tube South Kensington. Also just a short walk to Sloane Square tube station and the Kings Road. A minute's walk from a late opening Sainsbury's.
The bed springs poking us in the back. Every tap in the unit run continually or leaked. During a fire alarm we noticed that it was not fire compliant as was not able to get out back door.
No hot water for two days...
Towels are changed once per WEEK !!! Shabby ++ Not particularly clean Elevator very slow
Location and the Bed!!!
First of all was raining in the Bathroom, the microwave is prehistoric , the wasing and drying machine is BC!!! The best was the fire alarm going on at 5:47 am becouse a guest burned her toast!!!!
Central location. Apartment was spotlessly clean. The bed was warm and comfortable. The room was bright.
Only one down side! At night the road outside was noisy with traffic. Managed to lessen noise by closing all windows. I could not close a fixed vent, which meant I had a certain amount of noise all night.
Location, entrance hall, the service was great as they gave me a free upgrade. It meant I had over 6 beds suddenly. Therefore since I was going to a wedding nearby I offered the spare ones to my friends.
The decor is very tired but what do you expect for that price?
The location was great, though a bit noisy with some construction work nearby. The view was not bad. It was clean and comfortable.
Staff not very friendly; weekend cleaners not very efficient; no kettle, dishwasher or telephone; the bathroom was cold, it needs double glazing over the awkwardly positioned window there. The furniture was also too basic. Lights too bright with the dimmers not functioning.
Location Well stocked kitchen Enough space for a family with 2 children (we had a !-bedroom apartment on the ground floor)
Odd smell coming from cafeterias and the gas station nearby (like burnt tyres) Staff is s;owing in the back alley and the smoke goes into the apartments. Staff had not a very professional behaviour. Noisy neighbours - sound insulation is poor
Location was good, easy access to tube. main bedroom was reasonable.
bathroom had tiles missing and the plug did not fit the bath. The sofa bed was so horrible our son slept on the floor, reluctant to sit on the sofa as pretty dirty.
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