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Show map Best Western Plus - New House Country Hotel

Customers who viewed Best Western Plus - New House Country Hotel also viewed:

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Score from 149 reviews Good 7.3/10

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Score from 1486 reviews Fabulous 8.8/10

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Vale Resort

hotel Set in 650 acres of beautiful Welsh countryside, Vale Resort features a luxury spa, 2 championship golf courses and 2 restaurants. The resort is a 15-minute drive from Cardiff.

Most recent booking for this hotel was yesterday at 08:04

Score from 110 reviews Fabulous 8.7/10

Newest reviews for Best Western Plus - New House Country Hotel

  • Katy
      United Kingdom
    21 August 2014

    Wonderful views. Lovely friendly and helpful staff. Restuarant very good food. Our room generally good. Bed comfortable.

    If I was being really critical the room needed a few more lights.

    8.3

  • Anonymous
      United Kingdom
    10 August 2014

    1. Position 2. Night porter dealing rapidly with noisy guest.

    Being woken by noisy angry and drunken wedding guest departing past 1 a.m.

    8.8

  • Gemma
      United Kingdom
    10 August 2014

    Comfortable room. Very large bathroom with great shower. TV and wifi available

    In a 2 weekday night stay there were 3 different weddings - not a problem but made us feel like an inconvenience in our paid for hotel.

    6.7

  • Chris
      United Kingdom
    1 August 2014

    Lovely room on top floor with balcony and views across to Cardiff Bay. Good location between Cardiff & Caerphilly (central Cardiff approx. 20 minutes by car). The hotel has an excellent restaurant and a varied Table D'Hote menu. You can also order bar meals if you prefer. Breakfast is continental style but plenty of choice.

    Having to leave!

    9.2

  • Peter
      Australia
    23 July 2014

    country location access to Motorway high standard of rooms Wi-Fi service

    Entrance not easy to find

    9.2

  • Anonymous
      United Kingdom
    20 July 2014

    Fantastic views over Cardiff

    8.3

  • Ian
      Sweden
    17 July 2014

    Everything

    Nothing

    9.6

  • Alex
      United Kingdom
    16 July 2014

    Everything except NO lift

    Someone had not passed on request for ground floor room ( hotels copy of booking didn't state request) as per hotel had wedding on so unable to switch room.

    9.6

  • Marjorie
      United Kingdom
    15 July 2014

    Large room, french doors opening into small porch area, fantastic views.

    10

  • Bob
      Australia
    13 July 2014

    The view

    Wi-Fi was ineffective Service was poor Dinner was far too expensive for what was delivered All up, poor value for money

    6.3

  • Michelle
      United Kingdom
    12 July 2014

    Wonderful views from terrace. Large bathroom with bath robe. Excellent value for money

    That I only had a one night stay.

    10

  • Margaret
      Australia
    1 July 2014

    Utter tranquility with a lovely view. The staff were, without exception, absolutely delightful, and made my short stay extremely pleasant and relaxing. I was very fortunate to be provided a wonderfully large room, with a 4-poster bed, view and balcony. It was a heavenly recharge after busy city stays in numerous places. I ate in the restaurant and they were very accommodating.

    10

  • Gabrielle
      United Kingdom
    1 July 2014

    Spacious rooms quiet hotel, lovely view over Cardiff, bar open late, efficint staff

    Too much starch or smell on bedding, sat nav couldnt find either of the 2 postcodes.

    8.8

  • Luda
      United Kingdom
    30 June 2014

    Idylic location, friendly staff, amazing dinner. We enjoyed it all and will be back.

    Coffee... too weak and too cold.

    10

  • Christopher
      United Kingdom
    25 June 2014

    I requested a quiet room however there was a patio area directly outside my room where people were having drinks until the early hours and breakfast from 7 am. Not happy after requesting quiet room. Not acceptable

    7.9

  • Martin
      United Kingdom
    10 June 2014

    A nice size room with glorious views

    Room especially bathroom needs a quick freshen up but thats being picky

    7.1

  • Kerry
      Australia
    8 June 2014

    Beautiful hotel so elegant and couldn't bear to leave so booked in for a second night. Would like to have stayed a week!

    Having to leave!

    8.8

  • David
      United Kingdom
    4 June 2014

    Beautiful location. Spacious room with a view of Cardiff Bay. Excellent breakfast and friendly staff.

    We stayed here before and the satnav code left us on the M4. We still found problems with the satnav code despite the new code appearing on the booking form. It still leaves you a good half mile from the hotel although thankfully on the right road!

    8.3

  • David
      United Kingdom
    3 June 2014

    The atmosphere and surroundings were wonderful.

    Nothing, really...

    7.9

  • John
      United Kingdom
    27 May 2014

    Lovely location and an excellent room. Very good free Wi-Fi Good quality breakfast

    Only crisps available in the bar.

    8.8

  • Nick
      United Kingdom
    22 May 2014

    The Hotel was very difficult to find as their were two sets of post code - neither correct and the Log/lat co-ordinates were for somewhere 20 miles miles away.

    7.5

  • Steven
      Australia
    19 May 2014

    exceptional value for money - would loved to have stayed longer

    10

  • Anonymous
      United Kingdom
    8 May 2014

    The view and staying outside Cardiff.

    9.2

  • Anonymous
      United Kingdom
    6 May 2014

    Felt very safe and comfortable as a single female

    The toilet didn't flush properly in my room and even though the hotel did look at it, it was no better. The room was lovely but the bathroom would benefit from a little attention the grout was black in areas.

    6.7

  • Rebecca
      United Kingdom
    23 April 2014

    Beautiful settings

    Breakfast was not good. Canned mushrooms, watery scrambled eggs. Not what we expected!

    9.2

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