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Metrocentre, Newcastle upon Tyne, NE11 9XF, United Kingdom – Show map
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107 properties in Newcastle upon Tyne
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322 verified reviews
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Newcastle Gateshead Marriott Hotel Metrocentre's staff speak: English
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Sauna, Fitness centre, Spa and wellness centre, Massage, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
WiFi is available in the hotel rooms and costs GBP 15 per 24 hours.
WiFi is available in the business centre and costs GBP 15 per 24 hours.
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal alternatives for you
Based on 321 reviews
Value for money
Show reviews from:
Conveniently located off the A1 at the Metro Centre, this hotel is 10 minute drive from Newcastle city centre.
Score from 572 reviews Very good
This modern Holiday Inn is a 20-minute walk from St James Park, and 15 minutes by metro to Newcastle Airport. It offers an Italian-style restaurant and rooms with free Wi-Fi.
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This 4-star hotel looks out over the River Tyne and the Quayside to Newcastle city centre. It has modern, air-conditioned rooms and a health club with gym, spa and indoor pool.
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Overlooking the River Tyne and the Millennium Bridge, the Jurys Inn Newcastle Gateshead Quays is just 2 minutes’ walk from the Baltic Centre for Contemporary Art.
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Help full staff
EASY ACCESS TO METRO CENTRE JUST A SHORT WALK
HAVING TO PAY FOR WIFI IN THE ROOM
Friendly staff, good bar food, great breakfast and comfortable room. It was also within convenient walking distance of the Metro Shopping Centre. Lots of parking. Would definitely stay here again
The bathroom was not a level access shower as requested. As my Wife did not want to make a fuss we put up with the over bath shower although that meant she could not access it! Perhaps more attention paid to our requests when booking would have avoided this .
Staff were all very friendly and helpful; good choice for breakfast; the bed was extremely comfortable and the double-ended bath in our room was utilised both nights of our stay!
Don't understand why a hotel of this calibre doesn't offer free wifi in guest rooms - about the only negative I can report
Stayed here several times, lovely place, brilliant location and most importantly an extremely comfortable king size bed! Would definitely recommend this hotel.
Unfortunatley on this stay, the room we were given was freezing when we walked inside as the window was wide open. The reason I imagine for this was the strong smell of cigarettes. As a young couple who don't smoke, it was extremely overpowering. Fortunately, we told the reception staff and they allowed us to switch rooms. Very helpful.
Staff was helpful, clean area, bed & pillows are the best ever!!
The staff, the facilities, central location and comfy beds
Staff were amazing!! Would defiantly stay there again!
Close to Metrocentre, but far from Newcastle centre. Good Gym, pool is good, a bit shallow. Food was average in the evening, breakfast was good. Check out the themed rooms, they looked cool.
Thought it was nearer Newcastle Centre. Heating controls were temperamental.
We chose this hotel for its proximity to the Metro Center and the leisure facilities for our toddler. We were not disappointed on either score. The staff were all very friendly and helpful, the room was spotlessly clean and very comfortable. We were very happy all round.
Close to metro centre plus ample free parking.
Couldn't turn room temp down on heating controls
the staff couldnt be more helpful. would reccomend this hotel to anybody
Everything about our stay and how we where made to feel so wellcome by all members of staff we where in contact with the staff are a credit to the hotel thank you mariot hotel
Location and room size and bed comfort. Free parking on site
No wifi in the room unless you agreed to pay £15 per day. Hotel looked tired and "fatty" smell from kitchen permeated the entrance and corridors Only one towel in the room when we arrived. I asked for a jug of full cream milk for tea and coffee as the bar only had skimmed - the staff member bought me a jug of cream!
Did not get the room we booked, even after confirming with hotel 12 days prior to staying.
It's really close the metro centre so very accessible, the room was spacious and the bed very comfortable.
The bath we had leaked all over my clothes and watch... When I complained the response I got was "have you already paid for your room? Oh well sorry!" The toilet didn't flush properly, the windows were filthy and the bar downstairs attempted to serve me 3 drinks with brown floaters in the bottom before I have up hope and asked for a sealed bottle!
We did not move the car from the car park from when we arrived to when we left! Walk able to everywhere and all that you needed food/shops/cafe's/bars and nightlife in one spot. I will be back!
Close to shops Friendly staff Big rooms Two double beds in room Nothing to much trouble
Beds were to soft TV remote not working properly intermittent could. It change channels Someone was supposed to come back but didn't
Good customer service, plenty parking, rooms comfy, clean and plenty space. Breakfast selection good. Would definitely stay again.
Bar food good but very expensive.
Everything about the hotel was really good, the staff, the location, the room... It was all fab... Would defiantly stay here again when I visit Newcastle.
There was nothin about the hotel that I didn't like.. It was lovely
Very nice place to be in the hotel
The drinks could be less costly.
Location is great for metrocentre, beds are very comfortable, plenty of hot water and lots of room.
Booked 2 rooms which were on the same floor but 4 rooms apart, not great with young child who wanted to keep visiting grandparents. Decor starting to look a bit dated and need to provide more milk in rooms. Also ice machine is very slow.
Room size and comfortable bed
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