Best Western New Kent Hotel  

Comfy bed, friendly staff.

Shower was only OK - not quite enough for an official black mark, but nearly.

Location fantastic for getting into Newcastle City Centre quickly, rooms very spacious and staff very friendly

Staff all very friendly and helpful. My room was clean and as described at booking. Breakfast was very good.

Parking was very difficult due to limited spaces available for the hotel (although the receptionist was very helpful on the first night moving her car for me!). Floors in the hotel also very creaky which was a little annoying if I was in bed later than 0630am as several of the other guests weren't!

Friendliness and helpfulness of staff. Good bathroom

Cooked breakfast was poor, awful cheap sausages, egg was cooked but didn't appear to be fried, very small mushrooms and tasteless, tomato hard.

We booked this hotel as we were attending a wedding and needed a base. We looked for something nice but cheap and weren't expecting anything much. We were pleasently surprised on arrival and our room was fantastic. The food was lovely and freshly cooked. We would recommend this hotel to anyone and it's a short walk to the shops and bars.

Quiet and comfortable in a busy area where there are some less than good value hotels. As it's around the conrner at the top of Osborne Road it's away from thestag/hen parties and latenight drinking, and as it only has a private bar it seems likely that that likely to be usually the case. Bedrooms warm, double glazed, good bed. Friendly, helpful staff.

The lighting in the room was too dark to work by

Good spacious clean room with comfy bed , friendly professional staff.

Does what it says on the tin

The food I was served for dinner on Sunday night can only be described as atrocious. The chef/cook should not even have let it out of the kitchen. My wife's dish was a bit better. I noticed other diners complaining - heard "diabolical" in one person's comment! Evidently a la carte not available on Sundays but we were not told this until we sat down. Value for money score is purely due to this, otherwise it would have been Good. Otherwise a nice little hotel but it was spoilt by this meal.

Clean and crisp bedlinen and towels. Spacious single room. Friendly staff.

Limited on-site parking, but room on road, although had to be away before the parking regs started at 7.30am.

The location was quiet and away from the humdrum of the city.

Very little private parking, although the area was quiet and residential.

A well run mid-range hotel with excellent attentive staff and a very nice breakfast. Situated in a lovely suburb of Newcastle called Jesmond. I was very satisfied with my stay at the New Kent Hotel.

The hotel is what it claims..a good quality 3*. Great location in that it's on a main road but a quieter part. Helpful staff. Arrived early + got in our rooms no problem. Rooms were clean + very comfortable. Breakfast was made to order. Quick efficient service.

Cannot fault the hotel at all. Would definately stay again.