New Northumbria Hotel    

location friendly helpful staff availability of bars & restaurant onsite room facilities great breakfast

room could do with minor redecoration no extractor fan in bathroom

Happy hour; friendly staff;spacious modern bathroom

Car parking; Breakfast

I booked two twin rooms and when I checked in one of the rooms was actually a suite! Both rooms were of a high standard.

Nothing, we had a lovely stay.

Very spacious room, modern, comfortable, clean. Had a nice feel to the room, liked the layout and decor. All staff very friendly and helpful.

No Lift!

The location was good

Terrible room in an attic type place! Very rude staff, and was told if I was a minute late checking out I would have to pay £50.00 The staff were just so rude!

The room was bigger than expected

good hotel

helpfulness of staff all very pleasant and friendly

some aspects of the room looked a bit tired and could do with a general refurbishment

Great location for where I needed to be.

Great room (118) and good value (by London standards!

Awful breakfast. Music too loud for that time of the day, rock hard croissants , indifferent food.

food in restuarant

cold breakfast

everything

nothing

The staff were excellent. They went out their way to ensure that we got two rooms as they did not get the paperwork in relation to my booking. Iwas thankful that I had brought my confirming e-mail with me.

Beds are very comfortable. Staff were extremely friendly.

Excellent location, well appointed hotel close to city centre. Comfortable and with helpful and efficient staff.

Main road so front rooms a bit noisy but you are either in the mix or not.

Staff very attentive

The place is cozy and very nice. The room was quite big and nicely furnished, very clean. The staff was extremely friendly and pleasant.

Rooms were a good standard Staff were friendly and breakfast was nice

Nothing

Friendly helpful staff, free upgrade to a lovely spacious room,lovely furnishings to a high standard end very comfy beds

nothing

clean and spacious rooms good food close by excellent reception staff

Location

The room was awful nothing like shown in the pictures when booked, very dated not modern at all. Huge extractor fan outside of window made a noise all night no sleep at all. Will not stay again.

Had a nice selection of bars

The room was not as we expected and had probably been decorated in the 1960'S. we booked this hotel because every picture on your site was nice and once we got there our room was shocking one of the worst rooms I've stayed in

Room was excellent,very comfortable and well decorated. Nightlife in the bar and lounge was brilliant

Got room changed to the back of the hotel as it was noisy at the front, no hassle and friendly staff.

free car parking restaurant size of room