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Show map Mercure Burton Upon Trent, Newton Park

Customers who viewed Mercure Burton Upon Trent, Newton Park also viewed:

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Score from 158 reviews Fabulous 8.6/10

Hilton at St George's Park

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Most recent booking for this hotel was today at 11:38

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Grail Court Hotel

hotel In the town centre of Burton upon Trent, in the heart of the Midlands, this hotel and restaurant is a historic Grade II listed building, dressed in Arthurian décor.
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Oak Tree Farm

hotel A 10-minute drive from Drayton Manor Theme Park, Oaktree Farm is a 17th-century country farmhouse offering views of Rive Tame.

Most recent booking for this hotel was today at 01:45

Score from 217 reviews Superb 9.2/10

Newest reviews for Mercure Burton Upon Trent, Newton Park

  • Clive
      United Kingdom
    14 September 2014

    We really loved our stay at the hotel which was where the wedding was taking place of a friend. Our room was really lovely, light and airy and the bathroom spacious and really well equipped too. Customer service was terrific and they did their best to cater for my wifes gluten intolerance.

    Nothing :-)

    8.3

  • Trevor
      United Kingdom
    8 September 2014

    The initial reception welcome was fine with helpful desk staff. Car parking was fine. The shower worked well. The location was good with pleasant views from the rooms.

    The hotel has seen better days. The furniture might have been state of the art in the 70's but now looked sad The rooms appeared to cleaned up to eye level, anything above that height was covered in dust. Sound proofing between rooms and the corridor and adjacent rooms meant we were disturbed by children running riot after 11pm. Breakfast was poor ( cold fish still raw in the middle, burnt croissant) no cold meats or cheeses, no yoghurts) all served in an uninviting atmosphere more like a cheap cafe than an hotel. The service was slow, and there were no menus on the table. When we were finally given one it was dirty and dog-eared and described items not available ( that was probably why they were not on the table to start with.) You'd do far better at a Pr****r inn.

    4.6

  • John
      United Kingdom
    31 August 2014

    Food selection was limited and expensive for what you got

    7.5

  • Anonymous
      United Kingdom
    23 August 2014

    Supplied rubber bath mat in the bathroom, and plenty of towels. Tea and coffee facilities in room. Wi-Fi in our room was good and free. The staff were all very pleasant and helpful.

    Bath enamel was chipped. Toilet didn't really flush well.

    7.5

  • Laura
      United Kingdom
    19 August 2014

    breakfast and dining room is fantastic with wood panelled walls. the grounds and all of the communal areas of the hotel really, are beautiful. staff are very very good and very helpful. breakfast is fantastic. make sure you book a breakfast for £10 on checking in if bookings.com offer you a £24 per head breakfast option, as it did for me

    the bath taps didn't work. well the cold tap didn't, and the whole fixture was coming off. the room was quite pokey and blandly decorated for such a grand and elegant looking hotel.

    7.5

  • Martin
      United Kingdom
    19 August 2014

    That the Hotel itself has a lot of History on it... the decoration was awesome, and there was even a ghost! (apparently is haunted :P)

    There is almost nothing to do there...

    6.7

  • Lewis
      United Kingdom
    12 August 2014

    Comfy bed, good location and pleasant gardens.

    Room decor in need of upgrading, our room looked a bit tired. The restaurant was ok but the waiting staff abilities were a bit hit and miss. Bar prices extortionate.

    5.8

  • Anonymous
      United Kingdom
    5 August 2014

    The Shower was located not much higher than the bath taps, if you lifted it higher you lost what little pressure there was. There was no mini bar in the room. The pillows were very hard. The room was too warm and no ac. The front door was locked after we returned from a meal out and there was no one manning it.

    4.6

  • Anonymous
      United Kingdom
    31 July 2014

    Good view from the quiet room - both of which I had requested when booking. Good free car parking & good breakfast.

    I found it annoying trawling through the website options re: rooms & breakfast. In particular to make sure it was a double room for TWO with breakfast. But that may be booking.com rather than this hotel.

    7.5

  • Christine
      United Kingdom
    25 July 2014

    Quiet comfortable room Helpful staff Good breakfast Help to find suitable table for wheelchair Good location

    No disabled room with double bed. Had booked one but it turned out to be twin beds. Did mention this and staff responded very positively. We were given a spacious room and were able to get the wheelchair into the bathroom. With the help of our own shower board I was able to use the overhead shower in bath. During discussion at end of visit staff member was very helpful and said she would be highlighting the problem. Despite this we would recommend this hotel and stay there again.

    8.8

  • Mark
      United Kingdom
    22 July 2014

    Great staff on the whole Beautiful grounds and hotel itself is lovely - probably more a wedding venue than a business hotel but enjoyed the stay on the whole.

    Struggled a bit with gluten free food - felt like it was a bit like it was my fault for being a coeliac.... Room was very small and could do with modernisation Loud party in one of the conference rooms downstairs til late - difficult to sleep

    6.3

  • Rita
      United Kingdom
    22 July 2014

    Badly needs updating

    5

  • Pete
      United Kingdom
    15 July 2014

    Free WiFi Staff Large car park Location

    Dated Room and Corridor Noise in the dining room from the wedding DJ setting up, we chose to eat else where.

    7.1

  • Nicole
      United Kingdom
    10 July 2014

    lovely place , lovely location. big room as i have booked the premium one.

    - showers was broken the switch was falling off. - light switch comes off - bed isn't stable, it moves off the wall

    5.4

  • Anonymous
      United Kingdom
    17 June 2014

    The room and bathroom size was great.

    Noisy maid service outside are room.

    7.9

  • Eric
      United Kingdom
    10 June 2014

    Pay to View tv. It was not possible to watch ordinary tv channels you paid for everything, great if you are a sex fiend or pervert.

    7

  • Malcolm
      United Kingdom
    10 June 2014

    The bedrooms were large and comfortable.

    The breakfast was terrible. There was a very poor choice of breads and cereals and I asked for scrambled eggs which were inedible. The breakfast staff were uncommunicative and couldn't care less. This was very disappointing as we had a very long drive home after being at a family funeral the previous day.

    6.7

  • Anonymous
      United Kingdom
    4 June 2014

    Location, very relaxing , good breakfast

    8.3

  • Stephen
      United Kingdom
    22 May 2014

    food terrible beds and bathroom not good will never go back

    4.2

  • Teresa
      United Kingdom
    10 May 2014

    When entering the restaurant even though there were only roughly 14 people dining we were asked to come back later as they were busy, this was soon changed by someone in charge. When I ordered my starter of chicken satay, they didn't have any chicken, my husband ordered the mussels and they came out stone cold, food poisoning on a plate. We had both ordered the haddock for our main, we were then told they only had one left so my husband ordered something else. When the mains arrived, my husbands dinner was luke warm and the sauce poured all over it was stone cold again. My homemade chips were very very dark on the outside and uncooked in the middle. With this, we then at 21.45 had to go out and try and find somewhere else to eat as the three chefs on that night clearly didn't have a clue what they were doing. I'm no chef but I do know that food stays hotter a lot longer when served on hot plates, something their chefs should learn to do!!!!!!!!!!!!!!

    6.3

  • Judith
      United Kingdom
    6 May 2014

    Staff all good except for person who would not allow us to join the remainder of the family group for breakfast - she originally said there were no seats free, then when we insisted on going into the room to say good morning and found places on the table with bride and groom, we were told they would no longer serve us food in that room as it was needed for another wedding. No-one in that room, in particular the staff waiting on, could understand what she was trying to achieve and the waitress served us hot breakfast regardless. Our daughter and her partner however were not allowed into the room and went without breakfast.

    6.3

  • John
      United Kingdom
    4 May 2014

    Good staff and the restaurant served great food

    Rooms are dated, not great for working in

    5.4

  • Anonymous
      Ireland
    16 April 2014

    Gardens,quiet

    Decor needs upgrading,not a 4. Decor poor in bedrooms! no complimentary water as in other 4 star hotels, poor pm meals,not a great choice fruit or yogurts at b fast

    5.4

  • Oscar
      United Kingdom
    7 April 2014

    Wifi was very poor and the gym small. For that price you would expect something better. I would have booked somewhere else had I known it.

    5.4

  • Sean
      United Kingdom
    24 March 2014

    The room was a good size with a king size bed.

    noisy extractor from the kitchen outside our room (117) and lots of banging doors again coming from kitchen below us.

    7.5

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