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202-220 Cromwell Road, Kensington and Chelsea, London, SW5 0SW – Show map
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56 verified reviews
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs GBP 30 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 25 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
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great breakfast....friendly staff..... great outdoor space
poor selection of beer
The location is great, Earl's Court high street is only round the corner with shops and restaurants. Tube station is a short 5 minute walk. Staff were very friendly on arrival and throughout our entire stay, they were there to help in every way possible. They would always acknowledge us on arriving and leaving the hotel. Couldn't fault the staff in any way. The room was great, very spacious for a standard room with everything that you need. Comfortable bed and a modern room. Breakfast was good, a lot of choices both continental and cooked. Couldn't fault the hotel as an overall
Close to Tube, good rooms and nice breakfast included.
keycard stopped working but fixed straight away
The staff was incredibly friendly and helpful. The 74 bus just outside the hotel was very convenient, especially for a 74 year old traveler.
staff was very accommodating. we booked for two nights and after the first night asked to be moved to a room closer to our families room, staff was more than helpful. breakfast was amazing.
air conditioners didn't work well. not enough towels in the room and no wash clothes.
Great Location Terrific Breakfast Very Clean
From the moment we arrived, we received excellent service. The room, albeit on the busy street side, was very quiet and comfortable. The buffet breakfast was plentiful and delicious and the staff were very accommodating.
Really nice room and a very nice shady garden out back to relax in. Everything was extremely good except...
A very hot day and some drinking water in the room would have been appreciated. At the bar it cost £3.25 for the smallest (25cl?) bottle!!!
Room was quiet and had everything you need.Bed was comfortable, Nice small refridgerator ,iron, in room safe. We had to wait for our room and were met in the elevator by the manager who took us up to our room and gave us a plate of French Macaroons! Staff very friendly and helpful, even if they had a hard time understanding what you wanted ( international staff). Liked the location to the underground station and decent breakfast option. Lots of restaurants close bye.
No drawers for clothes.
Great location! The staff was very helpful. Breakfast was very good and it had many options. I recommend it and I would stay there again.
great central location - excellent food - especially breakfast.
Mattress a bit uncomfortable
The hotel staff are outstanding, so friendly, helpful & accommodating, nothing was too much trouble. The hotel is lovely & cleanliness is of a high standard, the room we had was very nice with a lovely view of the garden & was a good size. Fabulous stay. & will definitely be returning & would recommend.
There was nothing that we didn't like.
very nice warm room and everything was fine except see across
staff were perfectly nice but there seemed to be too few of them (sign of the times I suppose) and it was rather chilly in the restaurant! Maybe something had broken
The picture of the room, as booked with Booking.com, did not match what was given to us. Booking.com and/or the hotel should be more accurate when making representations on the net. We booked because of what we saw on the net, and sadly, the room that was given to us was not the same room shown on Booking.com's website.
Size of room was good. Room and bathroom very good. Breakfast very good.
Basement room had no view.
the location of the hotel
the breakfast was warm the first morning and cold the second morning our room was in the basement it was very noisy. we ordered a room with a bathtub through booking .com we didn't get one but after waiting two hours the hotel found us one
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