Nightowl Carlisle Ltd (Nt Services)

Amied at truck drivers and blue collar workers with a short stop over.

The staff were eager to try and resolve our problems with the tv and lack of bedding for my childrens bed

This was not as advertised, it is a truck stop not a hotel suitable for families, the family room we were given was in fact two seperate rooms linked by a communal passage way with a seperate external door, the bathroom was also off this passage and contained a toilet and a bath, the sinks were in the bedrooms. The bedroom my children slept in was extremely small and contained a small sofa bed which filled the room when extended, although it did not extend properly, and a desk with a tv. The appearance of the rooms, although clean was that of a very old school or hospital. My children were very unsure about sleeping here as you can hear doors banging etc throughout the night.

good for an economical overnight stop; bed was more comfortable than one the night before in a much more expensive hotel.

For elderly people with inefficieent legs the stairs to the second floor were not popular but that is our problem.

Cold,Noisy and very basic

The staff were helpfull, the room was clean and verything you need in the room t v tea and coffee the bathroom was clean

We could not find anything wrong with the hotel, it was clean and the staff were helpfull, yes we would go again

The hotel was very conveniently located near the M6 and was easy to find. It's only down the road to Premier Inn. Ample parking space. Once you know that you need to book inside the NT garage shop, everything else was like any other hotel accomodation. The room was simple but clean, the beds were comfortable and the members of staff were friendly. Convenient, cheap, no fuss accomodation. And the breakfast is great value for money at £4.50, There were some truck drivers staying in of course, but very noticeably there were a higher number of personal cars in the car park. Would definitely recommend if all you need is somewhere to crash for the night.

Our room (Twin beds with shared bathroom) and bathroom were fantastically clean, very simple amenities however the digital TV was a pleasant bonus.

The sat nav didn't locate the motel's exact point, so make sure you take note of the directions on the website.

The rooms are clean and basic but everything that you would need for a night stay is provided. Some of the reviews are complaining that the rooms were too basic or did not have modern decor. For a night stay the rooms are perfectly adequate and I was surprised that a TV with freeview was provided as well as a kettle with tea, coffee and biscuits as well as the usual soap, shower gel and shampoo/conditioner. The decor may not be cutting edge but it is not dated or worn and was fresh enough. There were no metal detectors in the reception/shop area but the kind of alarms you find in a shop to prevent shop lifting, if they were metal detectors I think every single guest would set them off.

As mentioned previously the hot and cold water was marked wrong on the shower though this is a minor issue.

Convenient location. Front desk (in petrol station) staffed 24 hours a day. Suited a late arrival. Parking available.

Shower's hot & cold controls wrongly labelled (in both rooms). Gave the impression that no hot water was available.

the shower screen was dirty. would not shower in the morning. and the floor in the toilet smelt of uring and was sticky under foot. But the bed was clean

Friendly service from reception and bar staff. Clean simple rooms and washing facilities for brief overnight stay.

Television did not work in my room.

room was comfy

no record of booking when we arrived. Thought it was bit overpriced for what you got.