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Maddox Street, Westminster, London, W1S 2QD, United Kingdom – Show map – Metro access
Excellent location — rated 9.5/10! (score from 113 reviews)
Rated by guests after their stay at No.5 Maddox Street.
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114 verified reviews
They speak 6 languages
No.5 Maddox Street's staff speak: Russian, Portuguese, Italian, French, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 113 reviews
Value for money
Show reviews from:
29 April 2015
Friendly 24 hour desk available to assist with all requests, taxis and luggage. Gorgeous part of the city - and so convenient.
24 April 2015
Late check in time. Can still checked luggages in first
Location is brilliant. Hommy feeling
20 April 2015
The sole minus are the stairs...
5 April 2015
The facilities do not have lift. First day we were at 5th floor and I requestes for lower which they did accomodate. The toilet is a bit cramped especially the shower and the laminated flooring making lots of noise.
They able to accomodate my request which is excellent. Facilities are good especially the kitchen with welcoming complemantry and a basket of pastries on last day. Staffs are excellent and very helpful.
5 March 2015
Friendly welcome, spacious, clean very comfortable. Everything we needed for s perfect first time trip to London
26 February 2015
Stunning hotel. Upgraded free of charge tp a 3 bedroom suite with terrace. Staff amazing. Location amazing. Best hotel I have ever stayed in
24 January 2015
The noise from the streets are annoying at night.
The location & cleanliness of the rooms are great !
13 January 2015
28 December 2014
There was no elevator
We stayed in the 2 bedroom suite and the deluxe suite,both awesome!!!Great place to stay,very central,the food service is exceptional with delivering different kinds of cuisines .highly recommend!!
23 December 2014
There is no washing machine and the stair cases might get a bit to tiring for kids or elderly
Staff were very helpful n friendly. location is prefect ! It's a beautiful place and very cosy. We love it!
15 December 2014
Everything except no lift
2 December 2014
I got a suite at 4th floor and it was too much climbing, if you consider that English old houses have not lift! Also the materials of the curtains were tired and needed freshen up! I had a bed too short and enough for one! Although called queen size.
The Location was excellent, like you have a condo in London,with a comfortable sitting room, a kitchen of the right size and equipment. Tastefully decorated. All the magazines you need and excellent wi fi.
2 December 2014
The window in the apartment was low and opened wide and was dangerous.
Being a very small hotel/apartment the staff in my opinion were excellent...They reacted immediately to any request.
16 November 2014
The bed wasn't comfortable therefore me and my husband didn't sleep well and I didn't realise it would be on the 3rd floor there were a lot of steps up to the apartment which I found quite difficult as I suffer from Ms
Other than the couple of things I didn't like everything else was great near to everywhere we wanted to go and the staff were excellent
4 November 2014
The cost of the mini bar £4.00 for a small pack of crisps! And wi fi at £10.00 a day.
Location,staff,room size,kitchen,and the supplied little extras nice touch .
1 November 2014
Lovely Apartment.Excellent, central location.Ideally situated for sight-seeing,shops and restaurants.The staff were welcoming,very friendly and always happy to help.Would stay here again.
22 October 2014
Staff were not overlly welcoming. Floor tiles where tired and some wall tiles in the apartment.
Very clean and spacious. Great location.
15 October 2014
*No wi fi unless we book direct with them *No board on the building stating the name * it is not a hotel , it is appartments * management didnt agree to full refund after i saw the room and shocked * room view is very bad with small windows * no lift in the building , had to claim stairs until the forth floor every day twice or more
Location Staff Clean enough
1 October 2014
Old furniture, small tv, cold dirty looking floor in the suite room.
Location, facility in the apartment.
18 September 2014
Internet should be included but otherwise we liked everything
Very kind and helpful staff Nicely furbished rooms Location is top. However so. Sensitive to noise should choose a room to the backside not streetside
14 September 2014
Bed is not even queen size.
Very quiet rooms in a very central and very busy location.
6 September 2014
spacious and nicely furnished
3 September 2014
No free WiFi (really, how much one has to pay for a room - we paid over 700 GBP for 2 nights - to get a free WiFi??). 100 steps to 5th floor with no elevator - only for the fittest. It is much more expensive than a 5 star hotel nearby.
Location is great
2 September 2014
5.50 gbp for a bottle of water more expensive than a 6 star hotel. Charge for Internet use. No hotel should charge for Internet use anymore, should just be included in the price of the room.
Staff and location were both fantastic
2 September 2014
I can have a rich life in London. Easy heading to everywhere in middle of London. Easy tasting rich store. Have fun a lot of pubs. Enjoy huge park. This is good place.
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