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Maddox Street, Westminster, London, W1S 2QD – Show map – Subway access
Excellent location – rated 9.6/10! (score from 113 reviews)
Rated by guests after their stay at No.5 Maddox Street.
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113 verified reviews
We speak your language
No.5 Maddox Street's staff speaks: Portuguese, Italian, Spanish, English
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Food & Drink
Breakfast in the Room
WiFi is available in the hotel rooms and costs GBP 10 per 24 hours.
No parking available.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Portuguese, Italian, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 113 reviews
Value for money
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Very kind and helpful staff Nicely furbished rooms Location is top. However so. Sensitive to noise should choose a room to the backside not streetside
Internet should be included but otherwise we liked everything
Very quiet rooms in a very central and very busy location.
Bed is not even queen size.
spacious and nicely furnished
I can have a rich life in London. Easy heading to everywhere in middle of London. Easy tasting rich store. Have fun a lot of pubs. Enjoy huge park. This is good place.
All the above
The stairs to the top floors
- location - location - bed, linens, pillow
No lift, have to climb 101 steps from street level to our bedroom.
Clever design and furniture choice with excellent use of space. This could well be our new Mayfair pied-a-terre without the mortgage.
We where a mature couple (over 60) and surprized that our room in the 4th floor while the hotel don't have a lift ! Very bad. This is was not mentioned in booking.com website
Convenient location, clean and tidy. The staff is friendly and helpful.
Wifi should be free.
Well equipped kitchen Comfortable living space Friendly staff Great location Designer decor Good wifi speed
Bedroom a bit small Having to pay extra for wifi
We stayed for 5 nights and were with young children. We already paid exorbitant price about 2000 £ but the staff always wanted more money for extra Cleaning etc. the staff was not at all polite with children. and I recommend people travelling with children to completely avoid it.
Very noisy at night. Early checkout at 11...
one man serving. no lift in the hotel which make very hard for old people. Booking.com should mission in their review that there is no elivater in the hotel
A bit cold in the room! Nespresso could be for free!
no complaints, all good
Good location Clean Friendly staff
The location of no5 was amazing, perfect place to stay if you want to be in the centre of london. The staff were welcoming and friendly and could not do enough for us! Our apartment was so much bigger than expected and the decor was modern, little touches like the complementary Sunday breakfast and the service from the concierge made our stay the best it could be.
This apartment was incredibly comfortable and luxurious. the welcome tray included fresh milk, fruit, ground coffee, tea and chocolates .
Bar prices were very expensive, there was no lift with 8 flight of stairs to get to the fourth floor.
Waited one hour for a breakfast that was cold and all wrongful.
The hotel has two exceptional points; the location and its staff. The staff earn 10/10, the location 9/10. The bed was excellent.
The property (the site that I used to book) does not say that there is no lift. That omission is unforgiveable! The stairwell is pokey. There is no washing machine. The shower taps are a real challenge initially. We had two different types of apartment while we were there. The standard one bedroom apartment has a quite small bedroom, the deluxe was fine. It is NOT a 5 star property in my opinion. I would not stay there again.
Good central location, quiet and well presented.
Central location, polite staff, next door to patara who also provide room service for dinner.
Low level lighting in bathroom - needs to be brighter.
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