Noel Arms - "A Bespoke Hotel"  

A beautiful location and a lovely hotel.

Superb location, lovely old pub, nice staff. Good breakfast, dog friendly, and quite genteel rusticity.

There was a problem--the toilet broke just before midnight...And I mean BROKE--running and never filling, and very loud. A virtual torrent . Fortunately the barman was still there and he moved us after he couldn't fix it either--after much trying. It's a good thing he was still there-- he was about to leave!! There should be an emergency number located someplace obvious. All of this was quite disruptive as we had a long walk scheduled the next day and had to make do with only about five hours sleep, and we were still a bit jet lagged too. Many places would have just refunded the room. I've had that kind of experience in other hotels. I'm not demanding, so didn't bother to ask...but that kind of problem warrants some kind of generosity without having to ask!

Perfect location in central Chipping Campden, a place with real character.

We thoroughly enjoyed our stay at the Noel Arms. Knowing that travelers have been staying there for 600 years made it so fitting as our home base for enjoying the Cotswolds. Breakfast was great everyday and the staff so helpful with directions and advice.

The hotel is a perfect get-away location for a quiet weekend break perfectly mixing relaxation with atmosphere. The staff are first rate, able to be attentive without at all being overbearing. The food is excellent and the in-house coffee shop is fantastic. The room we stayed in was in the 16th century part of the hotel and so was full of charwere directly over the busy bar w couldn't really hear the noise. We had a great stay and hope to return in the future.

The only thing that could have improved our stay would have been if on our third morning the cafetieres hadn't been pushed down before they were brought to our table because I prefer stronger coffee. But this is so insignificant it's hardly worth mentioning!

Everything except one factor [see below]. It has an excellent location and the rooms are very comfortable. The food is excellent from the breakfast to the dinner/supper menu. The addition of the coffee/tea room is an asset. The staff are very friendly and helpful.

The lighting in my room was very poor. They use low-energy bulbs which are not strong enough and an additional bedside lamp would have helped. I was told that the new owners are likely to remedy this.

Delighted with every aspect of this hotel. fully justified comments made by previous guests. Only niggle concerned inefrective bedside lighting but was assured by Reception Staff this comment had been made by others and was receiving attention.

Location very good. Staff and service were very good. Quality of food was excellent. Nice slightly olde worlde atmosphere, relaxed though.

Noise from adjoining room

Friendly, local, good breakfast

The young blonde woman at reception was outstanding. She was so friendly and helpful and made the effort to escort us to our room...number 20. Such a warm welcome. Loved our room. Bar and restaurant very relaxing. Great restaurant a nd bar service too. Will recommend to others.

Comfortable and friendly with very good food.

Extractor not working in bathroom.

The hotel was ideally situated with a freindly and welcoming atmosphere. The food was excellent and I would reccommend it to anyone