Hotel Noir

Receptie medewerkers waren erg vriendelijk en klantgericht

Bed was niet groot genoeg, badkamer slecht schoongemaakt (haren overal)

Nette ontvangst,gastvrij en het totale plaatje was prima.slechts 1 overnachting.(bed en breakfast)

ëEn fout maken is niet zo erg, Hoe je het oplost, dat telt". Het personeel van Hotel Noir verdient daar een pluim. Excellente service, klantgerichtheid en klantvriendelijkheid. Ze deden geweldig hun best en niets was teveel.

The whole hotel had a lovely atmosphere and was warm (great for a winter break).It was an easy pleasent walk to the city centre.The mini bar and room fascilities were great.

The breakfast service was not of a particularly high standard and we waited for a very long time especially on the first morning.My Mum had no shampoo in her room.The greeting at reception could have been warmer, but generally the staff were lovely.

it was only 10min walk to city centre,bed was comfy,one member of staff was friendly and helpful.bar was open until 2 and reasonably priced drink.

room was not very superior we expected nets on 4 poster bed as advertised but was none.mini bar was free but only 1 lager ,1sml red wine,1sml cava,1can coke,1can lemonade oh and tap water and milk oh and olives.we waited 1hr for breakfast apparently the chef hadn't turned in.

My sister and I went shopping in York, visited some of the sights and had dinner/tea in some of the restaurants/cafés that York has to offer.

The room seemed very pricey for just a free bar (a very small bottle of cava, red wine and a small beer), as well as our supposed "free" newspaper being stolen (quote from receptionist) on Sunday morning. We were not offered another paper - very annoying as we'd paid for this service. Also, the carpet clearly had not been vacuumed and the bathroom floor had not been swept/washed.

Very comfortable, clean and friendly

Slight problem with the shower but we mentioned it at reception and it was going to be dealt with, and we had appology.

The hotel was clean and value for money. we were on the ground floor outside of the conservatory and we liked the fact of having our own 'front door'

When we ordered paninis, these were served very basic without garnish or any embellishments and were very dry and not very edible. We suggest a little more thought on presentation regarding the snacks .

Hotel was welcoming. Black and White decor and art work was great. Bar and small loung area at front of hotel was comfortable. Room was small but perfectly adequate for two. Shower room very small but clean and very nicely decorated. Room was warm with TV coffee making machine and complimentry drinks in fridge each day! Very nice.

i assumed parking would be available for all guests as suggested on website. In fact, the car park was extremely limited. We were told to park in the adjoining street, which was residential and clearly has problems of its own for residents parking. I moved my car into the carpark on Friday morning and and two residents approached to ask if I was staying at the hotel? I can absolutely understand their frustration in guests parking there for a few days at a time possibly. Its a situation the hotel needs to address.

A very pleasant and relaxing hotel with friendly staff, happy to recommend it to others. Little touches such as a list of 'what you may have forgotten to pack' with the invitation that if you need them, they are available from reception at no additional cost - really thoughtful. Breakfast cooked to order and excellent.

Tiles in bathroom were flaking a little.

everything about this hotel was excellent,the food was exceptionally good cannot praise the chef enough,their attention to detail showed every where and a complimentry mini bar!!

from the moment we checked in the staff were attentive and friendly .the room was very clean and warm the extras were a nice touch all in all a very pleasant experience