The Norbreck Castle Hotel

entertainment

needs a good cleaning

We stayed overnight justo save an early start the following day when we were attending an AGM being held there. The only thing we liked therefore was having somewhere to stay overnight.

The hotel is shabby. Many parts of it are unused. You have to queue for your meals but not like a carvery, like a canteen. The carpets in the bar area are filthy and stained in parts and the chairs in the dining room (if you could call it that) are stained and dirty. It seemd like what I imagine a holiday camp in the 1950's would be like.

The staff were friendly & always spoke to you .

The so called buffet service at mealtimes all the so called hot food was just warm. The sweets were virtually the same at every dinner. They were all cold.

to be quite frank nothing it was dirty, damp, window was broken the bathroom was rotten there was paint chipping off all over the bath.... the noise was unbareable as our headboard was on a wall with an ajoining door that sqreached all night with constant bangiing where people were slmmiing it and the walls were 2 cm thick and you could here people walking up and down the corridor.....

Reasonable value for money, good car parking facilities

Too far away from town centre, room too small, very busy at meal times, stage area was difficult to view from some bar areas.

Staff were polite

Booking in waiting for the room key, queuing for breafast, finding the room (421) no number on door,

The Pool, bar area and reception were reasonable. The staff on the reception were welcoming, also the pool staff were very professional.

We arrived down for breakfast at 09.10 hours,where queued at buffet only to find several items missing, we then asked for the missing items, and the member of staff dissapeared and never returned. Eventually another member of staff came across to ask why we were waiting, he went away to see where the missing items were, and returned to tell us that the buffet was closed. We then had to queue at another buffet line in the restaurant, where we eventually got our food. Trying to find a table, none of them had been cleared from the previous guests, we had to clear the table ourselves to sit down. On the whole we found the restaurant was run very badly, there appeared to plenty of staff just no organisation.

Good British breakfast, good sizes rooms, plenty of space, even when busy

Going out of the Hotel. Nothing to like about it.

It was hell on earth. Dirty, old fashioned, food terrible. Awful. Will never return there!

I spent 4 days with my 9 year old son at the Norbreck Castle hotel and found it very comfortable and a pleasant atmosphere on arrival.The reception staff were very helpfull.The use of the swimming pool was an added bonus.

There could be a wider choice for the childrens menu other than nuggets and chips?

Good location for visiting Blackpool & The Fylde. Good entertainment for children in evenings. Cheerful and friendly staff.

Slipshod housekeeping. Furniture / fittings in room knocked about. No real ale in bars.

The 1 Hour show at 10.00pm.

The hotel was tired looking dull with a musky smell, Carpets were worn in places on the stairs. I felt it was not worth the money that you asked for to stay there for a week-end.

The staff were friendly, breakfast was ok and car parking was good.

The building is crumbling, the room was dated and a large heating pipe ran through the room making it uncomfortable during the night The lift broke down twice in three days. Needs a complete revamp..