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Norfolk Arms Hotel
High Street, Arundel, BN18 9AB – Show map
Excellent location — rated 9.2/10! (score from 377 reviews)
Rated by guests after their stay at Norfolk Arms Hotel.
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16 properties in Arundel
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377 verified reviews
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Norfolk Arms Hotel's staff speak: English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Luggage storage, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Non-smoking rooms, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may be applicable.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Norfolk Arms Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
On Sundays and Mondays, it is not possible to check-in after 23:00.
Please note that the hotel hosts weddings and private functions most weekends, so there may be some noise.
Please note there may be limited dining and leisure services at this hotel over the festive period. Please contact the hotel directly for more information.
Based on 377 reviews
Show reviews from:
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Full English breakfast was ok but could be better.
Great location, good parking behind hotel
bit run down needs a facelift
Large comfortable room Great location
The shower was temperamental
The location is perfect in the centre of town, just round the corner from the castle and the river and down the road from the cathedral. The staff were very friendly and helpful, attentively waiting for our meals. The food was good, hot and tasty, and not too pricey. The room was adequate - slightly tired but dry, clean and comfortable
Nothing. All was acceptable
Excellent location,helpful and friendly staff, comfy bed, lashings of hot water, home cooked breakfast and evening meals. Free parking.
Hotel in need of an update but other wise fine.
A very convenient position in Arundel
Homely feel, great staff, breakfast really good. Beautiful building that would be stunning if refurbished.
Could really do with a refurb, lounge still smelt of smokers.looked very tired.
Great location. Old fashioned English hotel. Time warp deco. Large bedroom. Clean.Relaxing.
A bit too quaint. Creaky everything.
The location in the middle of town and on walking distance of the castle. The old building itself.
No WIFI in the room.
I booked a single room for one night. The room was huge with very nice furniture. The bathroom was beautiful with a bath, separate shower, toilet and twin sinks.
Fire alarm at 6am!
Cobwebs dirty stairs uncomfortable beds fire alarms poor food
Location Staff Breakfast Character
Rooms due their forthcoming makeover.
The miserable unwelcoming receptionist who was incredibly unhelpful and impolite. Wasn't willing to do even the slightest thing for us. We wanted to check in 30 mins early but she refused to even check if the room was ready - even though it was!
The hotel staff could not have been more helpful, nothing was to much trouble.we will stay there again.
Everything in the hotel was worn out and needed replacing - uncomfortable bed, tired carpets and bathroom fittings, dull decor and a very poor breakfast - cereal,tinned grapefruit or prunes and sliced bread seemed all there was for a continental breakfast.
What a wonderfull place to stay in,staff Were great,food was fantastic,location was perfect,looking forward to staying again in december. My daughter and i had a wonderfull Two day break. Thankyou.
That i Didnt stay longer !!!
Location; decent-size room; newspapers we ordered were delivered nice and early.
No hot water in room in the morning (boiler had broken down); ancient coffee machine at breakfast delivering very poor tasting coffee (coffee and tea are self-service).
It was close to Arundel Castle, pubs and eateries and had a room available at short notice for the jousting tournament weekend. Free off-street parking. Free internet
We're Queenslanders and used to the heat but had to get a fan off the night porter at 1am as room was unbearably hot and stuffy. Everything was very shabby, burn hole in bed cover, peeling and damaged paint, bathroom door didn't close, musty smell generally. It was expensive given the current circumstances but apparently the hotel has been purchased and will be renovated.
Friendly staff Location Character of the builder
Rooms very warm
Location Views Good breakfast
Dated decor Small room
Location Car Parking on the premises Staff
No AC when asked for a fan - "all usable one are taken & the other 50% don't work". Decór in great need of freshening up.
Location Parking on Site
Request for paper and wake up call on both days, but on second day both failed to happen. Hotel in need of update - decor tired and out of date. Some staff friendly, others need to make more effort.
Easy access to the town.and good rooms
Some of the bedrooms are to close and noisy with the traffic going past. The thing for making comment about is the first come first serve basis for parking which I think should be mainly for the clients of the hotel to use.
The location was great
Everything was outdated and dirty, and a very small uncomfortable double bed.
Me held a surprise retirement party for my dad and everyone at the hotel was amazing! They really couldn't have been more helpful. Especially Elizabeth the GM and Michelle on reception.
Nothing everything was great.
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