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Newest reviews for Norfolk Arms Hotel

  • Mark
      United Kingdom
    28 August 2014

    Full English breakfast was ok but could be better.

    9.6

  • Peter
      United Kingdom
    28 August 2014

    Great location, good parking behind hotel

    bit run down needs a facelift

    5.8

  • Susan
      United Kingdom
    27 August 2014

    Large comfortable room Great location

    The shower was temperamental

    7.9

  • Tim
      United Kingdom
    26 August 2014

    The location is perfect in the centre of town, just round the corner from the castle and the river and down the road from the cathedral. The staff were very friendly and helpful, attentively waiting for our meals. The food was good, hot and tasty, and not too pricey. The room was adequate - slightly tired but dry, clean and comfortable

    Nothing. All was acceptable

    8.3

  • Anne
      United Kingdom
    24 August 2014

    Excellent location,helpful and friendly staff, comfy bed, lashings of hot water, home cooked breakfast and evening meals. Free parking.

    Hotel in need of an update but other wise fine.

    8.3

  • Norman
      United Kingdom
    24 August 2014

    A very convenient position in Arundel

    6.7

  • Anonymous
      United Kingdom
    19 August 2014

    Homely feel, great staff, breakfast really good. Beautiful building that would be stunning if refurbished.

    Could really do with a refurb, lounge still smelt of smokers.looked very tired.

    7.9

  • Peter
      United Kingdom
    16 August 2014

    Great location. Old fashioned English hotel. Time warp deco. Large bedroom. Clean.Relaxing.

    A bit too quaint. Creaky everything.

    7.1

  • Ron
      Netherlands
    15 August 2014

    The location in the middle of town and on walking distance of the castle. The old building itself.

    No WIFI in the room.

    7.9

  • Lesley
      United Kingdom
    13 August 2014

    I booked a single room for one night. The room was huge with very nice furniture. The bathroom was beautiful with a bath, separate shower, toilet and twin sinks.

    Fire alarm at 6am!

    7.9

  • Anonymous
      United Kingdom
    10 August 2014

    Cobwebs dirty stairs uncomfortable beds fire alarms poor food

    4.6

  • Myles
      United Kingdom
    10 August 2014

    Location Staff Breakfast Character

    Rooms due their forthcoming makeover.

    8.3

  • Anonymous
      United Kingdom
    5 August 2014

    The miserable unwelcoming receptionist who was incredibly unhelpful and impolite. Wasn't willing to do even the slightest thing for us. We wanted to check in 30 mins early but she refused to even check if the room was ready - even though it was!

    3.3

  • Roger
      United Kingdom
    4 August 2014

    The hotel staff could not have been more helpful, nothing was to much trouble.we will stay there again.

    Nothing.

    9.2

  • Jonathan
      France
    2 August 2014

    The location

    Everything in the hotel was worn out and needed replacing - uncomfortable bed, tired carpets and bathroom fittings, dull decor and a very poor breakfast - cereal,tinned grapefruit or prunes and sliced bread seemed all there was for a continental breakfast.

    5

  • Ann
      United Kingdom
    2 August 2014

    What a wonderfull place to stay in,staff Were great,food was fantastic,location was perfect,looking forward to staying again in december. My daughter and i had a wonderfull Two day break. Thankyou.

    That i Didnt stay longer !!!

    10

  • Ian
      United Kingdom
    31 July 2014

    Location; decent-size room; newspapers we ordered were delivered nice and early.

    No hot water in room in the morning (boiler had broken down); ancient coffee machine at breakfast delivering very poor tasting coffee (coffee and tea are self-service).

    5

  • Graham
      Australia
    30 July 2014

    It was close to Arundel Castle, pubs and eateries and had a room available at short notice for the jousting tournament weekend. Free off-street parking. Free internet

    We're Queenslanders and used to the heat but had to get a fan off the night porter at 1am as room was unbearably hot and stuffy. Everything was very shabby, burn hole in bed cover, peeling and damaged paint, bathroom door didn't close, musty smell generally. It was expensive given the current circumstances but apparently the hotel has been purchased and will be renovated.

    5.4

  • Sandy
      United Kingdom
    30 July 2014

    Friendly staff Location Character of the builder

    Rooms very warm

    8.3

  • Anonymous
      United Kingdom
    29 July 2014

    Location Views Good breakfast

    Dated decor Small room

    5

  • Anonymous
      United Kingdom
    28 July 2014

    Location Car Parking on the premises Staff

    No AC when asked for a fan - "all usable one are taken & the other 50% don't work". Decór in great need of freshening up.

    5.8

  • Anonymous
      United Kingdom
    27 July 2014

    Location Parking on Site

    Request for paper and wake up call on both days, but on second day both failed to happen. Hotel in need of update - decor tired and out of date. Some staff friendly, others need to make more effort.

    6.3

  • Anonymous
      United Kingdom
    27 July 2014

    Easy access to the town.and good rooms

    Some of the bedrooms are to close and noisy with the traffic going past. The thing for making comment about is the first come first serve basis for parking which I think should be mainly for the clients of the hotel to use.

    7.9

  • Andrew
      Norway
    20 July 2014

    The location was great

    Everything was outdated and dirty, and a very small uncomfortable double bed.

    4.2

  • Maria
      United Kingdom
    20 July 2014

    Me held a surprise retirement party for my dad and everyone at the hotel was amazing! They really couldn't have been more helpful. Especially Elizabeth the GM and Michelle on reception.

    Nothing everything was great.

    10

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