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Recently booked in London
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Norfolk Plaza Hotel29-33 Norfolk Square, Paddington, W2 1RX London (Show map) Pleasant, Score from 73 reviews“central location, staff were very helpful and even drawing out maps to locations”
Karen,
Mullingar
The Norfolk Plaza Hotel is an elegant building set in a tranquil garden square. It is just 2 minutes' walk from Paddington Train Station and the Heathrow Express 15-minute service. The shops of Oxford Street can be reached in around 25 minutes’ walk. The hotel is also within walking distance of Hyde Park and Marble Arch, which can be reached in under 15 minutes. Each room has en suite facilities and features satellite TV. Guests can make use of facilities for making tea and coffee in their rooms. A laundry and dry-cleaning service is also available. The Norfolk Plaza Hotel has an air-conditioned bar and 2 modern lounge areas. Full English and continental breakfasts are available, and both can be delivered to your room. There is also a conference room that can accommodate up 14 people, with audio-visual equipment available on request. Hotel Rooms: 87
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Total Hotel Score:6.8
Based on 73 reviews Guest reviews are written by our customers after their stay at Norfolk Plaza Hotel. |
Score breakdown
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Score filter |
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Anonymous
Group of friends
Japan
July 22, 2011
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We can store our baggages after check out.
4 out of 4 people found this review helpful, did you?
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7.1 |
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Anonymous
Solo traveler
United Kingdom
October 15, 2011
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Excellent location, close to Paddington and underground. Nice sized room and bathroom. You really can hear people moving around in the room above. Very poor sound insulation and the vibrating floor made my light casement rattle.
2 out of 2 people found this review helpful, did you?
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6.7 |
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Martin
Young couple
Bangkok,
Thailand
September 9, 2011
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Booked at very short notice, less than 30 minutes before check-in. Then had room upgraded upon arrival at no extra cost. Hotel very close to underground station and therefore could get to meetings quickly and to see sights of London.
2 out of 2 people found this review helpful, did you?
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7.5 |
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Cathy
Family with older children
framingham,
United States of America
September 3, 2011
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The location was perfect since it is near Paddington Station, and the bus line is just a block away. We have stayed in the exact area before at a different hotel, and I can say that the Norfolk Plaza was somewhat better than the previous place. The front desk staff were very, very pleasant, and helpful when we asked for directions or suggestions. The price was very reasonable. Breakfast was sufficient and the breakfast room is pleasant and clean. Having an elevator is a plus. Too small for our standards, and difficult for two people to move around in the room. The safe in our room didn't work, the tv was very, very small, the floor creaked when we walked. There were too few toiletries.
2 out of 2 people found this review helpful, did you?
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5.8 |
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Therese
Family with older children
Mosta,
Malta
July 26, 2011
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I t is a very clean and tidy hotel. And it is very close to public transport and paddington station.
2 out of 2 people found this review helpful, did you?
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7.5 |
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Stephen
Family with older children
Fremington,
United Kingdom
June 21, 2011
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Location to mainline trains
2 out of 2 people found this review helpful, did you?
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6.3 |
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Anonymous
Mature couple
United Kingdom
May 22, 2011
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Convenient for Paddoington station. Good size room for price. Basic but quite adequate for short stay. Very old and small TV in room - needs upgrading to compete woth other hotels even in this price bracket. Bathroom decoration old and in need of updating - clean but detoriorating grouting, sealant etc, doesn't look good.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Mature couple
United States of America
April 2, 2011
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free wifi was a treat. did not expect to find this. most London hotels have a charge. breakfast was on a special discount, hotel is friendly enough but it is an old dated building . we got the room for a good price so I was not expecting anything fancy. it was clean and served the purpose. Location is great if staying in Paddington Sq area. elevator was out when we checked out and we were on the 3rd floor. carrying bags down narrow stairway was inconvenient. Hotel did not have extra pillows we are allergic to feathers and the 2 little pillows extra in the room were old and almost flat. Hotel needs to update their bedspreads and pillows.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Mohammad
Solo traveler
jeddah,
Saudi Arabia
December 3, 2011
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its location and price i got when i reserved by Bookinig .com room bed is not so comfortable
1 out of 2 people found this review helpful, did you?
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7.5 |
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Anonymous
Young couple
United Kingdom
November 2, 2011
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Near Paddington station Pretty terrible room in every possible aspect...
1 out of 2 people found this review helpful, did you?
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4.6 |
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Anonymous
Solo traveler
United Kingdom
November 21, 2011
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The location is excellent for the train station. The staff are very helpful. My room was a little shabby this time. I was very surprised as over the many times I have stayed here both alone, with my family and with a friend I have always been absolutely delighted with the decor etc.
Did you find this review helpful?
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7.1 |
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Anonymous
Solo traveler
Ireland
October 9, 2011
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Loved that my room was a 'suite' which contained its own living-room with tv etc and that there was an upstairs within the suite containing the beds and bathroom with another tv. Really good.
Did you find this review helpful?
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10 |
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Angele
Family with older children
Balzan,
Malta
October 6, 2011
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Excellent location, room was clean and well kept but it's old. Squeaky floors all the way. Walls are thin so expect to know your neighbour is using the bathroom etc..... But for the price I paid by London standards it was great. The staff have a I know it all attitude which is very annoying.
Did you find this review helpful?
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6.7 |
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Katie
Young couple
Birmingham,
United Kingdom
April 6, 2011
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The best part about this hotel was location. 2 minutes walk from Paddington Station/Tube. Excellent transport links. Bathroom was far too small - anyone large/overweight should not stay here as you cannot fit between the gap between the shower/bath and wall (where the toilet is located!) Creaky floorboards upstairs kept us up all night whenever someone walked on them.
Did you find this review helpful?
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6.3 |
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Deborah
Young couple
Penzance,
United Kingdom
March 30, 2011
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The location- very close to Paddington and Hyde Park, and in a pretty spot by gardens. Also the room was very clean and the bed comfy. As it is an old building, the floors were very creaky and you could hear other guests and staff walking about. The cleaners were very noisy in the morning talking loudly and creaking the floor boards as they walked about doing their job. Check out was 11 but the cleaners knocked on our door at 9.30 which was annoying.
Did you find this review helpful?
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9.6 |
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Karen
Family with older children
mullingar,
Ireland
March 30, 2011
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central location, staff were very helpful and even drawing out maps to locations breakfast was not included and was not very nice
Did you find this review helpful?
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8.8 |
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Pieter
Solo traveler
Evesham,
United Kingdom
March 30, 2011
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Friendly helpful staff as my booking was not on their records, they still helped and gave me a room
Did you find this review helpful?
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7.9 |
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Nicola
Group of friends
Como,
Italy
March 23, 2011
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The position is very good to visit the city
Did you find this review helpful?
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7.5 |
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Andrey
Solo traveler
Moscow,
Russia
March 16, 2011
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you must repair
Did you find this review helpful?
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6.3 |
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Ksenia
Young couple
Moscow,
Russia
March 14, 2011
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excellent location, good breakfast old building, thin windows and blankets.
Did you find this review helpful?
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7.9 |
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Michael
Family with older children
St Helens, Merseyside,
United Kingdom
February 23, 2011
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spacious rooms Value of breakfast
Did you find this review helpful?
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7.9 |
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Leith
Mature couple
perth,
Australia
October 21, 2011
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Convience
0 out of 1 people found this review helpful, did you?
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6.3 |
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Anonymous
Young couple
Germany
September 11, 2011
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- 24H Reception - Helpful and friendly staff - Clean room - Breakfast buffet - Slightly worn room and funiture
0 out of 1 people found this review helpful, did you?
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9.2 |
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Phil
Group of friends
Hull,
United Kingdom
June 8, 2011
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Location, easy walking distance to where I needed to be, plus good area for eating and drinking.
0 out of 1 people found this review helpful, did you?
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6.7 |
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Andrea
Solo traveler
exmouth,
United Kingdom
April 15, 2011
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Its a good location I asked for non smoking room but it had obviously been used by a smoker and there was even an ashtray in the room. I didn't get in to the room until later in the evening and the kettle was still hot as if someone had just been using it!The floors were really creaky so any movement from above sounded really loud. The beds were a little lumpy too.
0 out of 1 people found this review helpful, did you?
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Norfolk Plaza Hotel" also viewed:
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