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Norfolk Plaza Hotel
29-33 Norfolk Square, Westminster, London, W2 1RX – Show map
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6 Reasons to Choose Norfolk Plaza Hotel
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1681 properties in London
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240 verified reviews
We speak your language
Norfolk Plaza Hotel's staff speak: Russian, Portuguese, Polish, Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in public areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, Portuguese, Polish, Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Norfolk Plaza Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Norfolk Plaza Hotel will add an additional fee to payments made by credit card.
Based on 240 reviews
Show reviews from:
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Score from 2764 reviews Good 7.3/10
Excellent location for Paddington station yet in a quiet tree-lined street. Good breakfast with a variety of price choices.
Furnishings a little jaded but overall a comfortable room.
Staff, location, quiet hotel
breakfast in the basemant, no window
Location good. Reception area and building nice. Breakfast was good value and served in nice clean and nicely decorated room.
Room was dated, bathroom was horrible. Plastic sheet on bed bit odd too!
Very close to Paddington station. Helpful staff.
Room was very noisy. Our room looked on the back alley, where an aggregator was making noises all night. Beds were very soft.
Its proximity to Paddington station with its easy connection to Heathrow Airport.
We had difficulty finding our room because of the number of passages and stairs. The TVs didn't provide all channels.
The location was brilliant!
The room was shabby, the beds were uncomfortable and there was a loud humming noise coming from the ceiling throughout the night. The locks on the doors of both rooms were very weak and difficult to open or close. On our first evening as we were leaving a member of staff just opened the door of the room and looked startled to see us. He advised us that he was checking that all the doors were locked as there were a number of burglarys in the recent weeks. This made us very uneasy. Firstly as he never knocked and just opened our door and secondly that there were burglarys and the locks were so bad on the doors. The room was very expensive even by London standards for such a basic and shabby standard. There were no safety deposit boxes in the rooms.
Location is good and quite convenient to move around in London.
The floor squeaks whenever you walk in the room. I could hear the squeaking from next door room. It became quite irritating especially when late in the night
Location to food outlets and airport train, and usage of computer printing services and wifi.
Very noisy floor boards, leaking water on bed and breakfast staff poorly trained.
Handy location for train travellers, having a lift was good and breakfast was included even though it wasn't originally in the room deal.
A little in need of refurbishing but beds were very comfortable.
Staff ok. Location: excellent. I really enjoined the stay
Need a bit more refurbish
Great value, and very friendly helpful staff
breakfast good value for money dining room very smart with good service
tv needs updating in bedroom slipmat required in bathroom had to use a towel on floor new taps required on both sink and bath
The room was good value for money and an excellent location.
No ice for drinks in the bar.
Convenience and comfort. At last we have found a reasonably priced London Hotel that we will try again next time we stay in London - after many years of fruitless searching!
No problems really.
-The location was excellent and I felt safe walking on my own to the hotel -Gorgeous view from my window -Quiet at night - I didn't hear any noise from people outside or the other guests (other than squeaks from the old building)
-I was given a room on the smoking floor despite my reservation saying non-smoking -The Internet (for which I was given a username and password) was not available in my room -The only lock for my room was the knob lock and I wasn't sure that I would remember to unlock it if there was a problem in the middle of the night
Very close to the underground and to the city center. Rooms with good space.
Bathroom was not very clean, you could hear between walls as it is an old buiding. Only one card for the door room.
Dirty rooms with disgusting bathroom ie: extensive damp patches around the old shower. Curtains dirty.
location breakfast comfy beds being woken by birdsong
bath water warm not hot - but overall excellent value for money and a beautiful square to sit in outside.
Great location and value for money.
Uncomfortable beds & the radiator turned on at 3am causing the room to be unbearably hot.
Central location, clean room and hot water. Reasonable price considering it's London!
Didn't expect anymore than I experienced so no negatives from me.
I only booked for two nights
Where do I start? The bathroom: .cracked toilet seat .broken floor tiles (held down with screws) .cracked sink And not clean! The Bedroom: .bed 1;sloped to one side .bed 2;springs gone in the middle of the bed .bed 3;springs were out The sheets were clean yet the blankets were dirty (with paint on them) .The noisiest room I've ever stayed in. .The floor boards creaked every time we moved. It was the worst hotel I've ever stayed in,I wouldn't ever book there again and warn others not to.It was horrendous!
no bath,noise do i need to go on.
We didnt want to stay on as planned as beds were so uncomfortable & the hotel refunded the two nights I had pre paid for so we were only charged the one night we stayed
Really uncomfortable beds very very noisy & no room at all
The staff were excellent
The room needs a refurb
Close to work
The lobby is deceiving. The floor I was on was dark and dingey. The other guests on the floor were noisy and it penetrated into the room. Again no free wifi! The sink was too small to wash/shave in. The bathroom was tiny. Not at all impressed, the name implied something a little better but flattered to deceive. I won't be going there again.
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