Norfolk Royale Hotel  

I thought the room was of a very high standard, clean with quality products. Breakfast was good on the Saturday morning, but Sunday some of food was getting cold. Excellent location for shops and easy access to beach front.

The only bug bear was having to pay £12 a day for parking - I really think at the rates hotel charges they should include parking for free for their guests. I think charging is very cheeky.

The room and breakfast were both excellent. Lovely big comfortable bed, nicely furnished and spotless room, including bathroom. Molton Brown added a touch of luxury. The breakfast was well organised, well staffed, plentiful with lots of variety and very tasty.

Parking is not easy. Although there is an underground car park, which I pre-paid at booking, it was full (as was the hotel). We found a public car park just down the road which was cheaper though not as convenient or secure. Be careful on the way out too - I scraped an alloy on the exit gate (it has some sharp brackets at wheel height!).

The staff were very pleasant and very friendly. The rooms were very spacious, clean and well equipped. The location was ideal as it was close to the centre of town.

Good vfm with a professional and very pleasant staff. Good location, well presented hotel

Attention to detail of food presentation could have been better. Estaurant experience felt rushed

Central location ideal for shops and restuarants.Very comfortable rooms and beds . As a regular visitor to this hotel we are never disappointed .

The staff were helpful and friendly and the pool was nice and warm... And empty. The breakfast was well balanced with plenty to choose from. The kitchen stocked gluten free bread, which they offered to us (we didn't have to ask) which was great for my daughter who has Coeliac Disease. The bar menu had a lot of choice and the price of the children's meals made it affordable to eat at the hotel. Good location for the town centre, although it would have been a fair walk to the beach.

The location, secure parking, food and service

Comfort, v friendly staff

The lifts! Very hot bedroom with no air con

It was suitable for our one night stay but I would not have liked a much lomger break.

The room was clean and well presented but very dark. To read we needed the lights on during the day. It was quite warm as well so we had the window open overnight and it was rather a noisy location.

The hotel room looked good on arrival and there was lots of space

Breakfast was not as good as expected, there was no sign of a contintental breakfast at nine oclock on the first morning even though breakfast was to be served until 10am. The waitress in charge on this morning also tried to get guests to sit in the bar area until a table became free, but she did not ask for room numbers so no one moved and everyone was seated as a table became free.The room was very warm at night and there was no air conditioning and the television was on its last legs and had a line across it which impaired viewing.

The location of the hotel. Room size. Bath room size. Free Wi Fi

The break fast quality . The elevator is too slow and old.

attention to detail, wonderfull staff, afternoon tea was fab

room on floor 3 & lift broke down, breakfast less than average