Norfolk Royale Hotel  

I thought the room was of a very high standard, clean with quality products. Breakfast was good on the Saturday morning, but Sunday some of food was getting cold. Excellent location for shops and easy access to beach front.

The only bug bear was having to pay £12 a day for parking - I really think at the rates hotel charges they should include parking for free for their guests. I think charging is very cheeky.

the hotel was very lavish and we were made welcome when we entered the hotel. bed was very large and so comfortable. defiantly somewhere i would recommend staying again.

the people staying here obviously had a lot of money and they looked at us funny when we walked through the hotel. parking was expensive but we were able to park out the front of the hotel. prices in the bar were expensive.

Good location, friendly staff

Corridors were used as storage areas for hignchairs, table and trolleys, so it looked like you were in a service corridor rather than accessing an 'executive' room, which had a view of a basement wall 3 feet away.

The staff were very pleasant and very friendly. The rooms were very spacious, clean and well equipped. The location was ideal as it was close to the centre of town.

Good vfm with a professional and very pleasant staff. Good location, well presented hotel

Attention to detail of food presentation could have been better. Estaurant experience felt rushed

We stayed last year too, Hotel just very nice and relaxed. Staff all pleasant, love pool and jacuzzi. Will be teturning next year for for little break before Christmas, might stay in one of front rooms with balcony.

No complaints. Only thing I would say is when night bar is not staffed move your drinks as we winessed some one help themselves to bottle and drink out of it and put it back,

The staff were helpful and friendly and the pool was nice and warm... And empty. The breakfast was well balanced with plenty to choose from. The kitchen stocked gluten free bread, which they offered to us (we didn't have to ask) which was great for my daughter who has Coeliac Disease. The bar menu had a lot of choice and the price of the children's meals made it affordable to eat at the hotel. Good location for the town centre, although it would have been a fair walk to the beach.

Very comfortable rooms. Nice feel to the place as it's obviously quite old. We didn't eat there as we were eating out but the restaurant looked very nice and the menu seemed fairly good.

Creaking floorboards everywhere. When I say creaking, I mean almost off the decibel scale. Anyone walking along the corridor woke me up!

The hotel room looked good on arrival and there was lots of space

Breakfast was not as good as expected, there was no sign of a contintental breakfast at nine oclock on the first morning even though breakfast was to be served until 10am. The waitress in charge on this morning also tried to get guests to sit in the bar area until a table became free, but she did not ask for room numbers so no one moved and everyone was seated as a table became free.The room was very warm at night and there was no air conditioning and the television was on its last legs and had a line across it which impaired viewing.

The room was very spacious and comfortable - especially the bed. Excellent breakfast and helpful staff

The body wash in the bathroom was almost empty.

attention to detail, wonderfull staff, afternoon tea was fab

room on floor 3 & lift broke down, breakfast less than average

Comfortable room

Very, very slow lift